Pop up message for online check-ins
Would it be possible to have a pop up message when the guest has finished the online check-in
Eva Neeleman
shared this idea
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Marcus Schölkopf
commented
Timeline visibility & Real-time notifications
To build on this, it would be extremely helpful to see the Online Check-In status directly in the timeline / reservation bar using an icon or color coding, rather than only becoming visible on the actual day of arrival. Having this visibility well in advance would greatly improve planning.
Furthermore, it would be amazing to receive a real-time pop-up notification (or alert) as soon as a guest successfully completes their Online Check-In. This would allow the reception team to stay instantly informed without having to manually check the system.
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Problem: Der Online-Check-In-Status ist in der Zeitleiste/Übersicht oft erst am Anreisetag sichtbar, was eine frühere Planung erschwert.
Vorschlag 1 (Zeitleiste): Direkte Sichtbarkeit in der Buchungs-Zeitleiste (Timeline) über ein Symbol oder eine farbliche Markierung, sobald der OCI aktiv ist bzw. Fortschritte macht – ganz ohne Klick in die Buchung.
Vorschlag 2 (Echtzeit-Benachrichtigung): Ein Pop-up oder eine Info-Nachricht im System, sobald ein Gast den Online-Check-In komplett abgeschlossen hat, um direkt auf dem Laufenden zu sein.
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Sonja Weichert
commented
that would be really good to make sure information doesn't get lost
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Martin Ollmann
commented
Yes, we desperately need some way to have a popup on check-in like "tell guest to call his wife upon arrival / handoud the copies his secretary has sent / his colleague waits at the bar / guest belongs to a function => hand out the yellow lanyard / ticket on checkin" etc.
As a business hotel this is so crucial for us.
Of course we don´t have an open cabinet behind the reception any more, where we have the post-its or letters for each room, visible when you grab the key.
We need a digital solution for that!
Mostly 2 or 3 reception clerks are working on busy times and it´s absolutely necessary that an information on checkin doesn´t get lost in rush times and is available to everyone (post it is no option any more ;).Best would indeed be a popup. If it doesn´t work like that in a browser, maybe some red blinking dominat part somewhere until confirmation, that info was read by the receptionist.
Something that comes up or at least stands out right beside the checkin button. Just in Notes is not enough => it´s a different tab and there is other info as well => gets lost.