Make internal notes more visible
If there is a note on a guest profile in ‘internal’ it would be great if when the profile was opened it alerted the operator.
It wouldn’t matter is it was automatic or if we had to select ‘alert’
EG – guest is a coeliac, rooms to avoid, comp fizz on next stay, guest likes a bath, dogs name. It can contain, positive, negative and important info that can be transferred onto next booking
15
votes
Hannah Gifford
shared this idea
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Janie Pronovost
commented
J’aimerais que les notes internes soient plus visibles lors de l’arrivée, afin que les réceptionnistes ne manquent pas les informations importantes qui y sont indiquées.
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Sarah Carvill
commented
This would really helpful with all areas of the hotel.
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Larissa
commented
This would really aid guest relations for a 4* hotel