828 results found
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Unpaid / unbalanced bill Report
We look for a report which lists reservations, that were checked-out with unbalanced bills.
Few days ago, we checked-out a group, but forgot to issue the invoice the very same day and only realized this now. To make sure this has not happened before, we want to search for reservations, that are in the past but not paid or invoiced yet.6 votesHi, thank you for your vote for this suggestion. In fact, this is already possible to see within Mews.
Please navigate to the "Guests in house" report, which is available on the homepage dashboard, in the upper right corner under "Customers".
Ensure that under Status, "Checked out" is selected, and that under Display options, "Balance" is selected. By selected your date range you should be able to view reservations which have been checked out but still have open balances remaining.
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duplicated reservations
Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Proper ROB report
Currently there is no ROB (Rooms On the Books) report available in mews. According to the support, the reservations report could be used. However, this report can in no way be used to make forecasting or analyses due to the terrible lay-out.
So please provide a proper ROB-report as this is the standard in the hospitality.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group reservations booker/owner
A better and quicker way to name the group different from the booker. Now it is a mess to get it changed properly. It is always switching and the group name cannot be different as the booker of the group on an easy way.
1 vote -
Showing dates on rooms overvooked
Often when guest book in advance we have to search all over the calendar which room are overbooked. When this happen, instead of spending time searching between 2 years, Mews could simply show which dates are overbooked so we could access it straight away
10 votesReview of Mews Search starting and in exploration phase
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Customizable pre-arrival email template
There is a need to send customizable pre-arrival emails, based off of pre-written templates that are specific to the guest's room type. A couple of different template options, and the ability to customize the message before sending it. That's what we need, desperately.
1 vote -
rate override
Hi,
If staff have the access for reservation they can override the rate in the "new reservation " screen. Is it possible to add a special permission for this ?1 vote -
Mews Native Channel Manager
Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.
10 votesThanks for the submission. We have a direct integration with booking.com, and are considering some of the other major channels as well. However this is very time consuming in both development as well as maintenance. It is currently unlikely we'll be able to fully cover channel management like the channel managers today can.
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Availability Blocks - rolling release
add rolling releases to availability blocks so FIT allotments can be managed, e.g. 7 days prior to arrival.
27 votesGood afternoon,
We would like to inform you that allotments are not officially live in Mews. Thank you to all those that have shared their feedback with us. We look forward to your continued feedback and collaboration.You can learn more about this feature on our release notes page:
https://releases.mews.com/en/introducing-rolling-release-dates-to-unlock-allotments-for-availability-blocks
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Show Products in Mails that are priced as a packaged
Show Products that are priced as a package in the confitmation mails or give the option to choose in the product setting wether a product should be displayed in the mails and shown to the customer or not.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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allocate a reservation to a new or different group
To be able to allocate a reservation from an existing group to another, or place it in a new group.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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POP UP ALERT ON CHECK OUT
possibility to add a pop up alert on check out screen for very important notes for example :
routing instructions, billing instructions, etc.17 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.
Kind regards,
Aldair
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product dynamic pricing to show on product overview screen
It is a great feature that we can set dynamic pricing but on the product overview screen there is no indication that a price has been overridden, making this impossible to track and monitor.
4 votes -
Extension Report
Hello. We need a report that indicates when a guests added nights to their stay.
Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Food and Beverages
Create one report for all Food and Beverages consumed together with the revenue.
One report should who how much was consumed and how much revenue was generated for all F&B Outlets, one total sum needs to be added.1 vote -
terugzetten "Company Voucher" in boekingsscherm
de optie om een Company Voucher in het boekingscherm in te vullen is door MEWS weggehaald. Nu kan er alleen nog Public Voucher genoteerd worden. Wij gebruiken veel Company Vouchers dus deze graag terugplaatsen
1 vote -
Produkte einfacher/übersichtlicher
Da wir viele Produkte haben müssen diese übersichtlicher sein.
Aktuell kann nicht angewählt werden wie viele von diesen Produkten gebucht werden möchten. Das heisst: wenn jemand zwei Hunde mitnimmt, muss ein extra Produkt erfasst werden mit 2 Hunde. Es kann nicht die Anzahl vom Produkt 1 Hund auf 2 erhöht werden. Jede Anzahl braucht ein einzelnes Produkt.
1x ein Hund – 1x zwei Hunde. Dasselbe ist mit den Tickets, die wir verkaufen.
Der Wunsch ist, dass der Gast das Produkt Hund anwählen kann und dann manuell mit einer Zahleingabe auswählen kann wie viele Hunde er mitnimmt.2 votes -
Rate Discrepancy Report
It would be great to get a rate discrepancy report. Being able to see the price a reservation was booked and the price the reservation ended up paying.
1 vote -
Integration with Blastness
Blastness is Italy number 1 RMS and CM
1 vote -
Date change - warning overbooking
When making a date change in a reservation give a warning that you are creating an overbooking.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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