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Mews Operations (PMS)

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  1. 1 vote

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    0 comments  ·  Operations  ·  Admin →
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  2. At the moment we have to calculate the average length of stay ourselves:
    https://help.mews.com/s/article/calculate-average-length-of-stay?language=en_US

    It is a quite simple KPI, can you add this to the standard reports?

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  3. Easy communication of notes by department.
    A reception memo, a restaurant memo and a housekeeping memo.

    1 vote

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  4. 1 vote

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  5. With the Synxis > Mews integration we have the option to enable "Create company and travel agency profiles". Is it possible to also include a second step which creates a routing rule for the agency?

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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  6. IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. There is a recurring need for hotels to track multiple reservations assigned to a unit. Oftentimes 2+ individuals, arriving at separate times, will each need a reservation for the same unit/dates. Sometime that nightly rate will also need to be split between these reservations.

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. could you please look into the monthly timeline as currently not a viable option (actually, it is totally useless).
    you can only see bookings of 14+ nights - we need to see all of them
    you can not move bookings - we need to be able to do so
    for us, we don't necessarily need to see a full year, but anything of 3+ months would be acceptable

    1 vote

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    0 comments  ·  Timeline  ·  Admin →
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  9. 1 vote

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    0 comments  ·  Operations  ·  Admin →
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  10. When you enter the block arrival date, why wouldn't the departure date automatically jump to at least the same day as arrival day or the day after? It makes no sense that we have to manually make sure that the departure date is not before the arrival date?! It is time consuming.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Be able to programme an export for an interval of 10 days.
    We analyse the management report by 10-day periods: from 1 to 10 - from 11 to 20 - from 21 to the last day of the month.
    It would be useful to be able to programme an export that includes these 3 intervals + the total for the month.

    2 votes

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    1 comment  ·  Reports  ·  Admin →
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  12. It would be useful to be able to name a scheduled report. E.g. you may have multiple reports on the 1st of the month and it would be great if you could name the exports, such as "KPI report", "Operations report", etc, so they're easy to distinguish and identify.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Hello Sami,


    Thank you for sharing your feedback with us. It is currently possible to name scheduled reports.


    You can do this by selecting an export schedule and updating the name under the Export schedule section. For more information please visit this guide.


    Kind regards,

    Aldair

  13. Report "guest in house" - "breakfast"

    The idea is to have the number of breakfast for each room everyday.
    Today the report shows the number of breakfasts for the whole stay of the client/room.
    How the report appears today :
    Day 1 Room 100 (2 people, 2 nights) = breakfast X 4
    Day 2 Room 100 (2 people, 2 nights) = breakfast X 4

    The restaurant needs this report to check with each client every morning if they have breakfast this day.

    How the report should appear :
    Day 1 Room 100 = breakfast X 2
    Day 2 Room 100…

    22 votes

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    1 comment  ·  Reports  ·  Admin →
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  14. There are common questions guests ask, it would save a lot of time if we can create our own templates for replies to the guest messages (like in booking.com) and just select the one we want to reply to the guest message.

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.

    9 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. There are other suggestions about restricting products, but would also be good to restrict products by Room category, and rates/ packages/ dates

    For example -
    1 offer a cot to rooms that can only accommodate cots and not to all rooms

    2 offer pet products to rooms that can accommodate a cot and not to all rooms

    3 only offer a product on specific dates, rather than all, or seasonally within a certain date range - Strawberries in Summer

    4 by package type, if a rate includes a product you wont necessarily want to add again

    4 votes

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    1 comment  ·  Operations  ·  Admin →
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  17. In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  18. See invoice after check in and not only one day prior to check out

    1 vote

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  19. Build a reporting field within the availability block to calculate anticipated revenue after the block has been created.

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. It should be possible to use the search field to find all Availability Blocks by Name, regardless of status or pick-ups

    3 votes

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