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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2213 results found

  1. Cancel products for group reservations

    We can add products to all reservations simultaneously, but it is not possible to cancel them with one command. With the ability to cancel items from all bookings at the same time, managing stay products will become much more simplified.

    229 votes
    idea to upvote  ·  10 comments  ·  Group management  ·  Admin →
    How important is this to you?

  2. Pop up message for online check-ins

    Would it be possible to have a pop up message when the guest has finished the online check-in

    17 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Print bills & invoices with totals only or item detail

    Having the option to print bills & invoices either in detailed mode or rather in one line per item.

    55 votes
    5 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  4. Availability Report - Making a reservation by highlighting date range within room category

    By highlighting a date range within the availability (or occupancy) report, we would save 3 clicks which are required to make a reservation.

    10 votes
    0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  5. Commander App translated in multiple languages (Android)

    Housekepping departments can't use the app as it's not translated into Spanish and normally this staff is not speaking any other language.

    11 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?

  6. In the new reservation module one place to fill in the amount of adults and children.

    fill in the amount of guests on one place, not for every space categorie.

    14 votes
    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
    How important is this to you?

  7. To filter space status report by segment

    When we do housekeeping list, we have 2 main different bookings, which can only be categorized by segment, that would allow us to make the list faster and avoid the confusion between different segment bookings

    8 votes
    0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Bump "normal" guest for VIP when overbook

    When overbooking hotel, a "VIP" booking needs to take preference over normal booking.

    6 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  9. Associate automatically a Travel Agency to a special rate

    With this feature, the Travel agency will be automatically updated depending on the rate chosen.
    It avoid to forget to add the Travel agency upon making the booking.

    12 votes
    0 comments  ·  Revenue management  ·  Admin →
    How important is this to you?

  10. Additional filter options on Bills & Invoices

    Add additional filters to the Bills & Invoices report. This will allow various departments to search for specific bills & invoices as they require.

    Filters:
    Accounting Category
    Guest
    Product/Service
    Date

    10 votes
    2 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  11. Default VAT to be editable for deposits

    Default VAT of deposits to be editable and not linked to Legal Environment.

    12 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  12. Automatically send guest bills via email

    Introduce automatic sending of bills upon closing.

    185 votes
    14 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

  13. Sort by space feature in NRS

    33 votes
    idea to upvote  ·  2 comments  ·  Space management  ·  Admin →
    How important is this to you?

  14. View restriction in reservation module

    19 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. Hide package items on bills and invoices

    36 votes
    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  16. help center conversations

    If one got more then 3 converstaions ongoign in help center with you Mews guys it is really difficult to find the topic one would further communicate in. Something like a title or such would be very helpful.

    7 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. Occupancy overview on timeline

    29 votes
    0 comments  ·  Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. Improved group billing

    Would be nice to be able to customize group bills, by grouping the items according to space categories.

    32 votes
    2 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  19. Recurring tasks

    Tasks are very helpful to track daily responsibilities in Mews. However as many tasks are recurring, it could be helpful to eliminate that manual work and add a repeating tag to allow automatic repetition of those particular assignments on a daily, weekly, or monthly basis.

    160 votes
    idea to upvote  ·  16 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  20. Add Timeline to Commander App

    32 votes
    0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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