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Mews Operations (PMS)

Mews Operations (PMS)

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  1. 4 votes

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    0 comments  ·  Operations  ·  Admin →
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  2. Customer is located in Switzerland and they are misising the Postfinance payment method with Mews Payments.

    3 votes

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  3. For F&B to be able top post the correct breakfast product for certain guest having a discounted rate (i.e. corporate guests, airline crews..)

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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  4. Guest book a room online for 2 adults in a room where we can accommodate 2 adults maximum. But the guest check in with a baby. And we want to adjust the occupancy of the room to 2 Adults and 1 Baby. This is needed for the security of the guest in case of e.g. a fire. It is essential that we know how many people are in the hotel and how many are in a certain room. If we change the maximum occupancy to 3 this would mean guest can book the room for 3 adults. Only we do…

    9 votes

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  5. It will be great if we can have an accounting report sort by room type, in order to compare the revenues separatly. Otherwise maybe habve the opportunatly to export to excel the accounting report with the room number or room type.

    8 votes

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    2 comments  ·  Reports  ·  Admin →
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  6. If a guest books a specific product such a pet, the task will be automatically created for the HSK team to insert a dog bed in the room.
    If the guest books a champagne/wine on arrival, an automated task will be created for RS to prep the champaign and bring to the room

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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  7. Product rules should be possible to adapt based on arrival, origin, segment, rate, space etc. This allows us to automize specific charges and better work on upselling and creating new revenue streams!

    12 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Provide an app for mews users to see the pms.

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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  9. Mews shows our weeks start on a Monday whenever the timeline is called up. For our purposes, it would be great if this could be changed so that the timeline starts on Sunday. Could you please add this option to the timeline? Many thanks!

    2 votes

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    1 comment  ·  Timeline  ·  Admin →
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  10. Reservations in the timeline have an additional colored frame to inform about package/rate (PMS ASA has this feature)

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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  11. Management Accounting Software enables co-ownership management models where portions of an entire operation (Resort, Hotel, etc.) have different owners. The operators are generally management companies who need to justify the business model and revenue and expenditures to the body corporate.

    Trust accounting while a visibly similar model, is further regulated and operates under a strict set of laws. The origin of modern Trust Accounting legislation as it pertains to the Accommodation industry was codified by the Queensland Government since the 1960s and has been largely replicated in regions and countries where legislation is expected.

    Within Australia, Trust Accounting is a…

    11 votes

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  12. Rooms that are inhouse should have their own status. Now we have Dirty for rooms that are inhouse and Dirty. It would be easier to filter if the inhouse rooms have status occupied.

    11 votes

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    1 comment  ·  Housekeeping  ·  Admin →
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  13. Can you under the Availability Block Report add a column for Picked-up/Blocked rooms?

    So we easily can see what block that still have rooms blocked but not picked up, without having to open each and everyone to check for blocked rooms.
    Per today we only see "status, Start, End, Release, etc"

    Then we can more easily sell it to someone else !

    2 votes

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  14. We often change how a promotional rate is priced, sometimes off BAR, then we might change it to equal AAA, or some other rate from our RMS. Currently if I want to change the base rate being used, I have to delete the entire rate plan and rebuild a new one.

    3 votes

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  15. Differentiate between group bookings (several rooms) and individual customers.

    Easier planning management

    13 votes

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    0 comments  ·  Operations  ·  Admin →
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  16. When choosing Charging "Once" and then Consumed at either "Reservation end" or "Reservation start" on a stay produkt, you shouldn't be required to enter date and time when adding the item to a reservation.
    I.e. "Late check out" would be set as "Once", and when adding it to a reservation you choose Count (no. of hours) and it would automatically be posted on the check out date.

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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  17. Include stay date in the accounting ledger

    2 votes

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  18. Bluserena requested to have the possibility to link the parent to the child automatically under their profile

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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  19. Split reservations - optional and confirmed

    at the moment, only in house reservations can be splitted. When a guest already books a room change, we have either to make two different reservations or block the spaces until the guest is checked in.

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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  20. Copy a reservation to a future date

    Often returning clients make sometimes the same booking for different dates. It would be great to have an option to copy a reservation to another date to make the reservation process quicker.

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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