As we expand the capabilities of Space-Time on a frequent basis the use cases for it's usage grow. The current quota (or limit) of occupants that one can cap a Resource (Space) at is 100. This is not sufficient especially for properties offering Meeting and Events packages or using a Space for an event. There should be the capability to increase this further 100 occupants.

As a short stay accommodation our guests stay at least 6 months with us. To create appropriate invoices, we are forced to combine 30/31 daily rates and move them to a new invoice. For 200 guests a year, this is really time consuming. Hopefully it will be possible to settle a fixed price for every month. This will extremely benefit the efficiency of Mews from our point of business.

infuriating as it won't let me make a duplicate booking for the apartment but insists i need to book a cot. tried already three times

Bookable services can be deleted only if there is no reservation under them (including cancelled reservations).

It is not possible to delete theme because access to these reservations might be needed in the future. However, it might be possible to deactivate/archive them, keeping the old data accessible in certain areas of the system.

Each "service type" offered to a guest needs to be associated with a "space type". Current "space types" are limited to physical spaces only.

Some services, such as "Experiences", could use additional "non-tangible space types". Clients would have the flexibility and freedom to offer tours, trips, etc. which could also be covered under the Spacetime project as they often times use the same logic as the physical space types = inventory, rate and bookable timeframe.

Adding non-physical space types to the selection of "space types" would very likely increase usability of Spacetime.

We offer a 28% discount for stays of 7 nights plus as well as 30% discount when staying 29 nights plus.
at the moment that means you have to set up different rates, which is not always ideal when working with a OTA or TOUR through your channel manager.
is there anyway that this could be build in on Mews' side so that you are able to put in percentage discounts for certain lengths of stays (more than one per rate if possible)

the monthly timeline is already a lot better to deal with long-stay enquiries, however, we have just oversold our property due to the fact that a short stay was not showing up on the monthly time line. we thought we had the full three months available when we didn't.
this is of course not acceptable meaning we are not able to use the monthly view.
may i suggest perhaps a weekly view? or just make the fields smaller (half or quarter their current width).

In MEWS we have some old stay services which we dont use anymore but cannot delete because there are old reservations one.

I tried to change the display order in the stay service settings however this doesnt pull through on all screens.
E.g. homepage, reports and timeline.
When we are working in the account we need to keep changing the view from the old stay service to the actual active stay service.

once you have made a booking for a room, you seem to be unable to duplicate it and add a different service (like parking or cot). you should get the ability to change this when making the duplicate as the cot and parking are in general for the same dates as the room booking

dear team,
it would be great to be able to send the room inventory availability per room in addition or instead of by room category.
thanks

Is it possible to add a Space Type Connecting Rooms which does not impact our hotel capacity?
Example : we have connecting rooms based on 2 standard rooms, currently the connecting room add a space to our inventory which false our reports and global data.

It would be great that the connecting rooms have a specific space type (composed of other spaces).

Currently, once created, bookable services can never be deleted. If you create some by accident you then have to live with them as they take up valuable up display real-estate (and increase the time it takes to figure out what to click on).

Please introduce the option to delete those (either from the property or from the support level).

A hotel is not just rooms and beds. There are many resources in each hotel. There can be co-working spaces, parking lots, conference rooms, kitchens, sport courts, bikes or boats, sports equipment etc. (the list could be literally endless) and we want to manage them in the system and offer them to the guests just like we offer rooms and beds today. It would allow us to boost the non-accommodation revenue and diversify the hotel's business.

In order to manage kindergarten spaces, we would like to request a new space type called "kindergarten spaces" or anything similar.

Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.

Create a possibility to select

Rate - Default Rate tax rate
Product - Default Product tax rate
Deposit - Default deposit tax rate
CancellationFee - CNX fee tax rate
NoShowFee - No-Show fee tax rate
on the Service entity.

Use a multi-value just like on Accounting setup of enterprise.

Would it be possible to pay per month and not per night? For exampe, our tenants stay at our residence 6 or 12 months. One month costs €510,-. Now I have to calculate it back to the costs per night. So for every month I have to divide the €510,- by 28, 30 or 31 nights. This almost never ends on a rounded number wich makes it a lot of work and the chance of making a mistake or typo is big. Please let me know if this would be possible.

When we have a meeting room booked and the company would like add bedrooms to their booking. So everything is connected and is clear that the reservations are for the same event.

MEWS should allow for the users to create rates per spacetype. Currently any rate we create is available for all spacetypes. This results in very slow availability request responses.