Move a guest from a higher category to a lower category in the planning view
Currently, it is not possible to move a guest from a higher category to a lower category in the planning view. This restriction is particularly problematic when working with groups for whom the room type is irrelevant. Each time, you have to go to the reservation in question to make the change. This is a waste of time for us.
This restriction would be implemented to avoid making mistakes. But why not simply display a warning message, but still leave this option open?
Adrien Stalars
shared this idea
-
Brenda Smalle
commented
We only have 6 units (all are 2 bedroom) - 4 are designated K & Q (3 of which are pet friendly) and 2 are designated as K & T. We can "move" reservations on the time line from K & Q to K & T, but can't do the reverse unless we go into the reservation and change K & T to K & Q and then we can move them. In our case - it's not a higher or lower category - just bed preferences and when only a party of 2 - pretty much irrelevant - should be able to move them in either direction - without having to do multiple steps in the record first. We're small and don't use booking sites, etc - so much of MEWS is totally irrelevant to us and more work than we had at FrontDesk which was clean and simple :(
-
Adrien Stalars
commented
Currently, it is not possible to move a guest from a higher category to a lower category in the planning view. This restriction is particularly problematic when working with groups for whom the room type is irrelevant. Each time, you have to go to the reservation in question to make the change. This is a waste of time for us.
This restriction would be implemented to avoid making mistakes. But why not simply display a warning message, but still leave this option open?