1861 results found
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Adjust maximum occupancy for a room categorie on specific days
We have quite some festivals in our area. To reduce the risk on parties in our hotel, I want to reduce the maximum room capacity to 2 guests for rooms which usually could host upto 5 persons.
In my previous PMS we had rate plans per occupancy which we could close down.
Can you create a restriction for this? Or in de occupancy report?1 vote -
API support for MEWS gift voucher redemptions via API
To be able to redeem MEWS Gift Voucher vouchers via the API which allows us to integrate the entire booking process via API and not require manual redemption thru the MEWS interface
1 vote -
Ability to Correct Closed Items with Future Consumption Dates
Summary
Provide hotels with a controlled way to correct closed bill items that were accidentally posted with a future consumption date, even though the item was actually consumed in the past and already charged on a guest bill.
Problem
In the “Add Product [+]” workflow, users occasionally select an incorrect future consumption date by mistake. When this happens:
- The item is still closed on the bill at the correct amount and date of posting.
- However, the consumption date remains in the future.
- As a result, the item continues to appear on the Guest Ledger until that incorrect date becomes…
1 vote -
Check in Script 1-2-3
I’m missing a proper script for check-in at the reception, which would make the process more structured and consistent, while ensuring that important steps are not overlooked.
I imagine a button such as “Auto Check-In”, which would clearly guide the staff through the following steps:
Settle or verify the guest folio if not already done
Check and acknowledge the guest’s loyalty membership status, or invite them to join the program
Offer upselling or room upgrades
Generate the key
Confirm check-in completion
As I see it, this would ensure that all critical steps are followed and that the process is handled…
3 votes -
Add minimal ''Buffer'' time between rentals
Hello,
We would like to be able to add a ''buffer period'' or preparation time between rentals, especially for hourly rentals.
For example, if a guests rents a bike from 9 to 10am, and my buffer is 1 hour, then it will only be available to rent again from 11 am.
This will prevent guest overlap if they are a few minutes early or late.
13 votes -
Apply a composite discount to a booking in addition to a composite rate
Ons hoofdkantoor heeft besloten om een korting te gaan toepassen op een volledig samengesteld tarief – het skiteam tarief.
De korting is 5% of 10% maar moet dan evenredig van het totaalbedrag afgetrokken worden, met bijbehorende BTW-tarieven.Als ik nu de korting handmatig bereken en onder het kopje logies afboek, dan heeft dit effect op onze ADR en logies-omzet, hoewel er ook een korting van F&B af moet. Graag zou ik naast een samengesteld tarief ook een samengestelde korting willen kunnen toepassen op een boeking.
1 vote -
Availability & occupancy reports easier dates picker
For example, when selecting a start date that is one year ahead, the end date should automatically jump to the same date (or at least the same year) as the selected start date. From there, the user could easily adjust the end date forward if needed.
Currently, when choosing a start date far in the future, the end date calendar does not follow automatically. The user has to manually navigate one year forward again in the end date field, which makes the process slower and less user-friendly.
An automatic synchronization of the end date with the selected start date would…
1 vote -
Capacity per Room
Capacity per room not per category would be Great since mews still doesnt have Inventory to manage extra beds. Some of the Room in the category have Place for bed some Not, so please , Capacity per room
1 vote -
More filters
Being able to filter more in the system, instead of having to "sort by" or select each category one by one to get the information needed.
For example, being able to select multiple rate codes/or guests with a specific cost when filtering in the booking report.
Also being able to search by the guest name in the reservation report.1 vote -
Booking engine guest journey
It would be nice to turn around to guest journey in the booking engine, so the guest are presented for the different prices and/or packages first and then then can select which room type they would prefer.
Adding a calendar to show prices would also be great.
8 votes -
Link reservation to booker
We would like to find the clients' reservation when searching for the organizer in the search bar
26 votes -
View only access to rates and rategroups
It would be helpful to have a view-only access to the rates and rategroups in the settings so that employees, who are not admins in Mews, can see the conditions and policies of all rates.
Alternatively, it would be a big help to be able to see the rate description on the reservation when hovering over the rate with the mouse. Right now, if you are not an admin in Mews, you are not able to find or see the rate descriptions of for example OTA bookings, which is impacting our daily operations. This add on would be a great…
3 votes -
Excel rooming list sorting
When you dowload an excel rooming list from a group reservation, all reservations are shown in a random order on the excel sheet, and this is not possible to change! Preferably I would like to at least have the reservations sorted by arrival date, but that is not the case right now. It would be good if the default sorting was the arrival date. Or it would be even better if you could change the sorting yourself however you like, but right now since the excel sheet is locked it is not possible. Please look into this.
10 votes -
Edit the rate of an existing availability block
It should be possible to edit the rate of an existing availability block. There are multiple reasons as to why a rate needs to be changed and deleting and remaking the whole block slows down work a lot.
4 votes -
When rebated a bill the reopen as a new bill is not an option after that.
The 'Rebate' function is currently causing issues in our customer communication and accounting. When a bill is rebated, we are unable to reissue it as an open bill, which is problematic for several reasons:
Customer Experience: We often do not want to send a credit note or proof of a rebate to the customer—for example, if we are simply correcting an internal error or removing a product. Providing a new receipt showing a rebate is confusing and lacks logical UX.
Integration with BookVisit: Our connectivity is dependent on being able to resend reservations to MEWS. If we accidentally close a…
1 vote -
Hide restricted rates in reservation screen
We have an issue with the recent update "Override rate restrictions with total confidence and clarity.", which has changed the visibility of restricted rates and rooms on the reservation screen.
Previously, restricted rates were not visible and simply appeared as “restricted.” Now, all rates — including restricted rates — are visible. This also applies those who do not have acces to override restrictions.For us, this creates internal confusion and increases the risk of misinformation being shared with guests, as restricted rates and rooms are now visible.
It would be much more comfortable if there were only available rates in…
1 vote -
Restricted rate layout on Reservations page
After the recent update, the Reservation page feels more cluttered when displaying restricted rates. Previously, only the text “Restricted” was shown, which made it clear and easy to distinguish these rates.
Now that both the price and the “Restricted” label are displayed, it’s less clear. We would prefer the previous layout, as it was cleaner and easier to work with.
1 vote -
Chargebacks - Arbitration Rights need to be allowed
Chargebacks need to let the merchant have the ability to have Visa/Mastercard Arbitration Rights against the issuing Bank by the Card Member. This ability can be easily rectified if STRIPE would allow it. All other credit card processing companies allow the Merchant to have arbitration in the United States.
1 vote -
billing
When I click on the Billing button, it currently opens the active bill rather than displaying all open bills. To view the remaining open bills, I then have to click on “All Guests’ Bills.”
While this is not a major issue, it does add an extra step to the checkout process. If clicking the Billing button could instead display all open bills by default, it would help streamline the workflow and make the checkout process more efficient, seamless and remove that one 'extra click'1 vote -
Make a reservation with zero occupants
It would be very practical to be able to make a reservation without having to specify the occupants. For example, for company seminars where some rooms remain unoccupied despite the hotel being privatised, we are obliged to add at least one adult to the booking, even if the room is empty. This complicates management and does not reflect reality.
12 votes
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