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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2214 results found

  1. Additional space layers

    17 votes
    0 comments  ·  Space management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Display a live time reservation update which shows the latest bookings

    If you want to know, what or how many reservation were coming in today, you have to go through reports and filter by creation date etc., which is very complicated for just having a live update, especially in high demand days like fairs.
    It would be more convenient if you could put an extra button on the dashboard under reservations like "update reservation". So that it is also possible to check this from outside or if you just want to have a quick check for the day.

    8 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Sort space status report per building, then floor, then spaces

    Add an extra column on the left of the Space Status report to divide spaces by building, then floor, then spaces.

    10 votes
    0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Display emails in Customer profiles Arrival report

    27 votes
    1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Mews Product Team responded

    Hi Mewsers,

    We’ve updated your request from “Display emails in customer statistics” to “Display emails in Customer profiles Arrival report” as the customer statistics report only represents numerical information.

    Your request has also been updated as an idea to upvote for the Mews community.

    Thank you for your votes and feedback!

  5. Assign multiple companies to mother company simultaneously

    Easier and faster allocation of company profiles to mother companies.

    27 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  6. Column of "print count" in the bill and invoices report

    In Italy we are facing the issue, that each invoice has to be print out on a specific invpice paper and only one time. So the night receptionists have to keep track of all the bills closed on one day which they do by using the bill and invoices report. It would be even more helpful to have an extra column added with the amount of prints so that they don't have to click in each bill.

    9 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  7. Add header filters in reports (alphabetical & amount)

    To be able to click on each columns of the reservation report and to have the possibility to filter all the info by ascending order for example. If they are trying to find which customer paid his reservation the most expensive they would like to click on rate and to filter it.

    14 votes
    1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  8. Group registration cards

    We would like to have a single group registration card that can be printed with all relevant guest details and companion names for a more efficient and quicker check-in process.

    36 votes
    idea to upvote  ·  1 comment  ·  Group management  ·  Admin →
    How important is this to you?

  9. View restrictions in availability report

    14 votes
    0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  10. Expand charging rules for relative products

    Products with a price that's relative to the net rate can be charged per person, per night, and per person per night.

    11 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Display space number on bills with service products

    Currently, when creating a product under Services, the details of the stay will appear on the bill. With making this possible, the product created under Services will appear on bills as well.

    8 votes
    1 comment  ·  Space management  ·  Admin →
    How important is this to you?

  12. Trial Balance Report

    31 votes
    idea to upvote  ·  4 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  13. Add a cancelation Reason field for a product cancellation

    When cancelling a product from Orders, the status changes to cancelled, however, no reason is provided.
    It is confusing for a reception as they might not understand why some items were cancelled.

    7 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Add segment to product

    Have a possibility to add segment to the product. Also have an option to add (choose) segment to the product maually in the reservation module.

    7 votes
    1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  15. Delay or even cancel the pop-ups on Occupancy and Availability screens

    Delay or even cancel the pop-ups on Occupancy and Availability screens. They are incredibaly anoying when you are trying to look at data, and they constantly pop-up or down above, below when you hoover over your availability and occupancy screen.

    Please make sure there is a small delay, i.e. when you stopt for 0,5 seconds that it pops up.

    7 votes
    0 comments  ·  Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Occupancy forecast in Manager Report

    The Mews Manager report is a one-stop-shop for a lot of crucial operational data. With the addition of an occupancy forecast for the upcoming weeks or months, this report could become even more useful for planning and revenue management.

    23 votes
    1 comment  ·  Metrics, analytics and insights  ·  Admin →
    How important is this to you?

  17. Add reservation notes to bill and invoice

    30 votes
    2 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  18. Per day occupancy for reservations

    Number of companions could differ for each night to accommodate part-time guests

    115 votes
    idea to upvote  ·  7 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  19. Automatically create tasks when bookings are modified

    Sometimes, staff is not made aware when a booking may be modified, which is frustrating as they may be forced to check their email more often than they would like. To help keep everyone informed, the system could automatically create tasks when a booking is modified to be processed by staff as they are received.

    18 votes
    idea to upvote  ·  3 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  20. Display all billing details in one line

    Having an additional file where a bill number, the total price, the base price and the vat price appears in the same line per each reservation.

    10 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
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