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Property Operations & PMS: Reservation management

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Restricted rate layout on Reservations page

After the recent update, the Reservation page feels more cluttered when displaying restricted rates. Previously, only the text “Restricted” was shown, which made it clear and easy to distinguish these rates.

Now that both the price and the “Restricted” label are displayed, it’s less clear. We would prefer the previous layout, as it was cleaner and easier to work with.

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Ulrika shared this idea  ·   ·  Report…  ·  Admin →
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  • Malene Thaagaard commented  ·   ·  Report

    We have an issue with the recent update "Override rate restrictions with total confidence and clarity.", which has changed the visibility of restricted rates and rooms on the reservation screen.
    Previously, restricted rates were not visible and simply appeared as “restricted.” Now, all rates — including restricted rates — are visible. This also applies those who do not have acces to override restrictions.

    For us, this creates internal confusion and increases the risk of misinformation being shared with guests, as restricted rates and rooms are now visible.

    It would be much more comfortable if there were only available rates in the rate selection of the reservation screen.