1862 results found
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Print option New Guest Ledger
It is required that the NEW Guest Ledger can be printed in order to be able to view the actual outstanding payments.
1 vote -
Space features when hoverin over the room number on the timeline
Add the option so insert space features when overing over a specific room number on the timeline so you can get a quick look.
1 vote -
Add Studios in the general settings drop down
The option for studios should be added in the general settings drop down so it can be reflected on the booking engine.
0 votes -
Increase the Space Category Quota
Right now the maximum people any space category can accomodate in Mews is 100 p. when you do the space category set up. Our restaurant can accomodate almost 300p.
It would be great if the maximum could me increased for the bigger venues such as restaurant and meeting room
1 vote -
Apply Policy Exceptions Based on Stay Dates Instead of Arrival Date
Currently, policy exceptions (e.g., special rules for events or holidays) are evaluated based on the arrival date. As a result, exceptions do not apply when guests arrive before the event period begins – even if part of their stay falls within that period.
Example: For New Year’s Eve we normally require a deposit. However, this deposit is not charged if the guest arrives before the New Year’s Eve policy exception begins, even though their stay includes the event dates.
Improvement Proposal:
Policy exceptions should not be based on the arrival date but should instead be evaluated using the stay dates.…1 vote -
Spaces must not be hard deleted
I don't like the fact that when I delete a Space, it gets completely deleted. Reservations show "Unassigned" for "Assigned Space", and it can be no longer retrieved via the API.
This basically breaks the referential integrity of the data, which is a rather serious issue. Such deletions should only be done as a soft delete - ie. the Space should be marked as deleted, and deletion date captured. It must no longer be assignable, but it should stay there so past reservations can still reference it.
We have buildings where we add / remove spaces from time to time,…
2 votes -
Restrictions for kiosk checkin
There is no place to restrict for example reservations with specific rate codes to check in from the kiosk. This means that people that should have been forced to check in from the front desk for example for a registration of some type of gift cards, validation of employees on employee rates etc can check in through the kiosk without any form of validation.
0 votes -
Other ways (besides via products which would affect all rates) to create an add-on (enhance your feature) applicable only for certain rates?
Other ways (besides via products) to create an add-on (enhance your feature) applicable only for specific rates instead of all rates?
1 vote -
Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
14 votes -
automatically check in guests if their date of birth is within an age range and they have completed online check in
for age limited hostels / hotels, is there an option to automatically check in guests after a certain time, if they have completed online check in and their dob is between a certain range?
1 vote -
group bookings that complete online check in, doesn't save email for additional guests.
When additional guests in groups complete online check in, their email does not save to their guest profile. Only main booker profile is complete with email.
1 vote -
Simplified Group Rooming List & Workflow Flexibility
We require a simplified, customizable Group Rooming List export template that is decoupled from the room assignment process. The list must be user-friendly, focus only on essential data, and utilize unambiguous visual grouping to indicate room sharing.
The current workflow is highly inefficient due to two main issues:
Workflow Constraint: It is currently mandatory to manually "pick up" or assign rooms to the group booking before the rooming list can be exported. This is cumbersome and risky, as staff must cancel/correct numerous room assignments if the list data (guest count or room allocation) turns out to be incorrect upon review.
…
1 vote -
Bulk Selection of Reservations/Invoices for Company Billing
We require a centralized "Select All" function or similar mass-selection tool on the Company Billing overview screen. This should allow users to simultaneously select multiple, or all, pending reservations/invoices and automatically apply the "Choose all products" action before generating the final group invoice.
When preparing a consolidated invoice for a company with numerous bookings (e.g., a conference with 50 rooms), we currently have to manually click into each separate reservation/invoice and select "Choose all products" before the charges can be moved over to the final group bill. This process is highly inefficient, time-consuming, and prone to user error.
Introduce a…
1 vote -
Flexible Charge Splitting for Invoicing
We require the ability to split the monetary amount (charge) of a single item or a total bill across multiple payment accounts or invoices. The current system only allows splitting products or payment transactions, not the value itself.
The current lack of charge splitting creates three major invoicing issues:
Shared Room Cost: It is impossible to split the cost of one room night (e.g., 1000 kr) equally between two guests (500 kr each) to generate individual receipts/invoices for their correct share.
Custom Amount Allocation: We cannot assign specific, custom amounts from a single total (e.g., 2000 kr total) to different…
1 vote -
Enhanced Guest and Occupancy Management for Shared Rooms
We require a solution to accurately manage single room reservations where multiple guests (sharers) have varying arrival and departure dates within the booked period. The current system limits us to registering a static guest count for the entire stay, which results in inaccurate occupancy data and complex billing scenarios (especially concerning automated price codes like breakfast).
Key Requirements (The Three Needs)
To correctly support shared rooms with dynamic occupancy, the system must address the following three critical needs:Need 1: Shared Guest Linking
The ability to link multiple individual guests ("sharers") to a single room reservation.Need 2: Critical Dynamic…
1 vote -
Search bar - travel agency contract showed as result also for other properties of the chain
The current behavior of search bar with Travel Agency contracts is misleading.
In practice, we are being redirected from one property to another without being fully aware of it.
Furthermore, when you have different properties, Travel Agency contracts will appear, without the possibility, unless one clicks on them, to understand which property each of them refers to.
From our perspective, the expected behavior would be to display only the contract related to the property currently in use.
Alternatively, if it should function in the same way as Companies, it should not be necessary to enter it separately for each individual…1 vote -
“Reissue as open bill” should pull updated Legal Identifiers from customer profile
When using the “Reissue as open bill” function, Mews will re-issue the new invoice with the Legal Identifiers of the old bill, without checking whether any of the Legal Identifiers in the customer profile have been updated.
So if the new bill is reissued because any of the Legal Identifiers in the old one were incorrect, they will be incorrect in the new one (unless manually overridden when reissuing the bill).
But because the new invoice is issued on a new date, also Legal Ids should be the ones setup on that same new date.
6 votes -
task for balance is not 0
It should be possible for a task to be created automatically if there is an outstanding balance in a reservation one day after departure.
At the moment, it is only possible to create a control task. However, this task is also created if the balance is 0 one day after departure. Mews should first perform a check and then create a task only if the balance is not 0.1 vote -
Separate user right for the time line
give a user rights to see the time line, without the rights to modify guest and see guest reports
26 votes -
Automated Repeated Reminders for Overdue Invoices in Mews
Currently, it is possible to send invoice reminders on demand and manually via the bill/invoice itself or via the City Ledger.
(1) It would be nice to have repeated (and automated) reminders in different stages of the aging process, and
(2) also create an easier way to add a surcharge (if needed) on overdue invoices;
(3) Alert the responsible personnel/Mews User of the reminders not actioned.6 votes
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