2195 results found
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Show space status (inspected, dirty) in check out report
Have a column for space status in the check out report so that the reception can see if the room has been cleaned or not . If the guest did leave without checking out and hk has cleaned the room, it automatically makes it dirty if we check the room out, therefore to make sure/make it easier to see the room status so that the reception can change the status back to inspected without having to click in to each reservation.
2 votes -
Limit who has permission to export reports
As one of the individual permissions, give the option to restrict exporting reports. With the current phishing attempts it is very important to limit who can export reservations reports.
16 votes -
Include the field "Purchase order number" in the search bar
We have companies who refer to their reservation by purchase order number.
It would be great to be able to search by purchase order number and the reservation in question would be brought up.1 vote -
Better view of Inquired reservations
please add Inquired reservations in both places, Reservation Overview and the Availability & Occupancy report
Is it possible to get a better view of the Availability & Occupancy report to also include INQUIRED reservations?
Per today we can see the number of Optional reservations and Inquired blocks, but not Inquired reservations - which would to get a clearer overview of wait listed reservations.
Per today, the only way to find the INQUIRED reservations is a very complicated and time consuming way, you have to go through the Reservations report and choose Inquired.
But On the Reservation Overview - used every…
27 votes -
This forum
Dear Mews forum managers,
I've been on the forum for a while now and have a few suggestions for improvements.
It would be nice if:
*the results could be filtered according to completed, rejected, open. at the moment you have to fight your way through various articles that make no sense to read
*if you could also filter the search, e.g. all words must be included etc.
*if your entries were moderated so that similar ideas were grouped together
*if there was feedback on entries that have really received a lot of votes and yet are obviously not implemented
*if…23 votes -
O/S (out of sale) space status
Having an ‘Out of Sales’ status which blocks the sale over a date period but does not remove it from the inventory.
It is possible to use House Use but this is not taken into account by RMS DUETTO.
6 votes -
Clicking on a date in the next month
Would be wonderful if you could click on a date in the next month rather than them being blanked out and you having to go up to an arrow in the month calender and clicking a small arrow to move to the next month. Time and wrist saving!
1 vote -
when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly
when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly
1 vote -
Zimmerplan
grössere/kompaktere Ansicht des Zimmerplans auf dem Bildschirm, besser Farbabgrenzung(z.B. 2 Monate angezeigt, aber man sieht trotzdem noch jeden einzelnen Tag) Beispiel: Protel Zimmerplan
2 votes -
Empower Mews Help AI: Let Us Add Custom Information!
Hi Mews team,
We love the Mews Help AI assistant inside the Mews app, but we see a fantastic opportunity to make it even more valuable for Front Office teams. What if we could feed it with our own information, turning it into a true digital colleague that instantly provides answers about our hotel, the local area, and operational procedures?
🚨 To clarify: This request is specifically about the AI-powered Mews Help option inside the Mews app, not the external help pages (which are static HTML).
Why is this important?
Front Office teams handle a wide range of guest questions…4 votes -
Show products charged at 0€ on invoices and reports
What's the point of offering a breakfast, or a drink or anything else to a guest and not being able to see it on the invoice or the products report ?! Please make anything charged at 0€ visible !!! Thank you
2 votes -
email templates
Different email templates (confirmation/ prestay++) for different seasons
Situated in the middle of the mountains of Norway we run very differently summer and winter. Mews is great with giving the customers helpful information before the stay which makes it much easier for us at the reception. But: we need to re-write the templates two - three times per year, adjust them to winter info/ summer info/ autumn info.
Maybe this is special for us, but I wonder if not also bigger hotels could think of adjusting pre-information to seasons like x-mas and summer breaks.
I was looking forward to the…2 votes -
Ability to manage multiple billing addresses under a single company profile.
I would like to be able to enter multiple company profiles under a single company entry in order to avoid duplicates for businesses with multiple billing addresses
4 votes -
Option to pay by invoice depending on rate or voucher
Offer Pay by Invoice to certain companies linked to a voucher or based on rate. We would like to offer certain companies that have a voucher code to book direct with us the option to pay via invoice instead of having to fill in card details.
6 votes -
Internal Messages: Create Internal preset Groups
Allow Admin Users to create an internal group to facilitate group messages between staff. Right now they can only select staff one by one.
1 vote -
Breakfast list to be printed with room number only
Hi Mews
We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.
Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?
Warm regards
Thank you!
7 votes -
Voucher / Promo Codes for a € discount on the booking amount in the booking engine
Being able to offer a voucher / promo code that allows for a price reduction from the booking amount. E.g. using code "Spring100" in the booking engine to receive a 100 € discount on the price. That is sometimes more effective than offering a %-discount.
1 vote -
Add routing rule directly from company profile
It would be super handy if we could add the routing rule directly from the company profile instead of creating the company and then setting up the routing rule.
16 votes -
Increasing in login security
We are experiencing attempts to get employees to login to a false login-site, where a thirdparty is then mirroring the login credentials, and gets access to the account without the employee knowing. We wish the security level increased. here is some suggetions:
- Messages in case of login attempts on a new device, and the new login should be approved
- Possibility to limit login only to onsite IP-adresses
- Other security measures5 votes -
Firmenreservierung ohne Gastnamen - Company reservation without guest names
Warum muss ich bei einer Firmenreservierung sofort einen Gastnamen anlegen? Es wäre einfacher, wenn ich nur den Namen der buchenden Person anlegen könnte und die Gästenamen dann nachtrage. So muss ich die Felder doppelt ausfüllen. Gerade bei Firmen, die mehrere Zimmer gebucht haben, ist das anstrengend.
Why do I have to create a guest name immediately when making a company reservation? It would be easier if I could just enter the name of the person making the booking and then add the guest names later. This way, I have to fill in the fields twice. This is particularly tedious for…
1 vote
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