1863 results found
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Option to disable create reservation from timeline feature
It would be great if the feature for creating reservations directly in the timeline could be made optional and turned on or off in the settings. While this feature has been well received from many of our staff, it is often triggered unintentionally when navigating through the timeline. The possibility to turn it on or off would help our staff by allowing them to customize the handling of the timeline to their preferences.
4 votes -
Removing guest from group
It should be possible to remove a guest from a group.
Cancelation and rebooking is not a logical process. The canceled booking stays forever in the group, doesn´t it?Shouldn´t be to hard to develop. ;-)
60 votes -
This forum
Dear Mews forum managers,
I've been on the forum for a while now and have a few suggestions for improvements.
It would be nice if:
*the results could be filtered according to completed, rejected, open. at the moment you have to fight your way through various articles that make no sense to read
*if you could also filter the search, e.g. all words must be included etc.
*if your entries were moderated so that similar ideas were grouped together
*if there was feedback on entries that have really received a lot of votes and yet are obviously not implemented
*if…24 votes -
Adding different Status for Tasks in Mews
Currently, tasks in Mews can only be assigned a deadline or to close them. While this covers the basic workflow, it leaves a gap in team communication and task visibility.
I’d like to suggest introducing an additional task status, for example, “In Progress” to indicate when someone has already started working on a task.
Why this would be valuable:
Improved coordination: Prevents multiple team members from picking up the same task unknowingly.
Transparency: Makes it clear which tasks are actively being worked on versus those still pending.
Clear lifecycle: Having statuses such as To Do → In Progress → Done…
1 vote -
Long-Term Stay: Run Monthly Account Receivables + Issue Invoices in Batch
To better assist Rental Properties (Monthly Bookable Period) - it would be useful to consider creating an AR page that would
(1) allow clients to review the accounts and bills by month,
(2) run invoices by batch,
(3) Bulk Issue Invoices, and
(4) improve billing automation to allow multiple (up to 2) automations per Monthly bookable service.1 vote -
Show overbookings of room categories in blocks on availability overview
There is a huge problem in Mews when it comes to availability blocks and overbooking.
Right now, if you for example have all existing standard rooms blocked in an availability block, and then there is an overbooking of a standard room, this overbooking will not show on the availability overview. It will just say that the availability for standard rooms is 0, and not -1. So then if you look at the availability overview, it will say for example that we have 0 standard rooms available and 1 superior room, so it looks like we have one room available, but…
4 votes -
Space 'Directions' field should display the Character limit
Currently, there is a hidden character limit for the Directions field in the configuration page of a space. When exceeding the limit, there is no warning & after saving the field resets to empty. Displaying the character limit will help stay within the boundaries and save time re-entering the directions to the Space.
1 vote -
dog icon
If possible a dog icon would be very nice.
So we could see in the timeline which guests/rooms have dogs. This would be helpful in case we have to mova a room (to another dog friendly room) . Also our staff from housekeeping could directly see which rooms have dogs. :)5 votes -
Fixed start dates for voucher booking engines
Would it be possible to configure fixed start and end dates for the "voucher" booking engines?
To improve the guest experience when promoting a time-limited rate, it would be ideal to define a default start date for the voucher that aligns with the start of the promotion. If the selected date is before this, the default would adjust to the actual current date.
Likewise, if a user searches for availability beyond the promotion’s end date, rather than showing a generic “No availability” message, it could display “Sorry, this offer has expired” with a redirect link to the main booking engine.
…
2 votes -
check out
When you have the departure list open and select multiple rooms you sometimes get an error message that one room can not be checked out if it is already checked out or have an open biil. It would be great if the system checked out the remaning rooms that have been selected so you don't have to start over from the beginning if the page is not updated and you have selected multiple rooms for check out
2 votes -
Raumstatus ändern
Es wäre toll, wenn man mehrere Zimmer out of order setzen könnte und nicht jedes einzelne Zimmer sperren muss. Es geht um die Sperrfunktion, die in der Zeitachse sichtbar ist.
6 votes -
Limit who has permission to export reports
As one of the individual permissions, give the option to restrict exporting reports. With the current phishing attempts it is very important to limit who can export reservations reports.
17 votes -
"Bill As A Package" Improvement
Properties would love the option to either package the bill as a whole line OR to have each line packaged per daily consumption therefore offering businesses that require it an itemized bill.
-Current setup: Bill as Package
1/23/24 to 1/25/24 Stay info total Price of "Night+Products+VAT"-Suggested additional setup: itemized Bill as a Package
1/23/24 Stay info Price of "Night+Products+VAT"
1/24/24 Stay info Price of "Night+Products+VAT"62 votes -
Feature Request: Out of Service Function with Timeline Visibility
I’d like the Out of Service function to work more like the Out of Order function, with the ability to set a start and stop date/time. The room should remain bookable, but it would be really helpful if the reason and timeframe were displayed more visibly on the timeline screen.
This would be a game changer for our maintenance team’s ability to communicate with the front desk. Sometimes they’re working in a room that we still want to keep sellable, and having a clear, visible note on the timeline would make it much easier to seamlessly share that information between…
1 vote -
Show departments in the task list
The relevant department is currently not displayed in the task list within the reservation. So if I want to know who the task is written for, I have to open it individually.
It would be nicer if there was a column for the department in the overview.24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically creating tasks when a pre-authorzation fails
Similar to when a payment fails, creating an automatic task would help with following up on invalid credit cards when a pre-authorization is required
1 vote -
The new rate management screen is dreadful. Can it be changed back?
I don't know why the rate management screen has been changed but it's dreadful. I used to be able to click on individual days and quickly change the price but now can't. Can it be changed back please? Or give a quick edit option?
1 vote -
Suppress Rate
I am reaching out to request a feature update that would allow rates to be suppressed on reservations. This functionality is very important to our daily operations, as many of our corporate accounts prefer to book reservations for their associates without disclosing the rate to them.
This capability was available to our corporate clients in our previous PMS, and the inability to suppress rates now creates challenges and can negatively impact our business relationships with these clients.
Thank you for your attention to this matter.
1 vote -
lead-time specific restrictions
a direct way to set minimum length of stay restrictions that depend on the booking window—for example, enabling 1-night stays when booked within a week of arrival but requiring a 2-night minimum otherwise. lead-time-specific rules would make for a better occupancy and facilitate further processes.
1 vote -
Feature Request: Adding gateway state to profile dashboard to see if invoice was received
Hi,
It would be great to see at a glance the gateway state of a bill sent on the guest/company dashboard.
We can see it was “sent” but it doesn’t mean it was received.Gateway State let us know when dropped - for example, there was a typo in the email address
We could more easily identify when invoices have never reached our customers.
Do you think that would be feasible?
Thanks
Link to another post with screenshots: https://community.mews.com/product-best-practice-7/feature-request-adding-gateway-state-to-profile-dashboard-to-see-if-invoice-was-received-2499?tid=2499&postid=12307#post12307
1 vote
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