2195 results found
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Gästeprofilnotizen im Mews-App für Housekeeping anzeigen
Zurzeit sind nur Reservationsnotizen im Mews-App ersichtlich. Dabei fehlen aber die Notizen vom Gast (z.B. wünscht zwei Kissen). Ist es möglich, dass die Gästenotizen mit der Rubrik "Housekeeping" auch auf der Mews-App hinterlegt sind? Somit muss die Rezeption die Notizen nicht jedesmal kopieren.
11 votes -
Pricing tab of Reservation Screen: Add Date Picker on Change Rate Field
Allow clients to be able to custom-select different rate codes for a reservation via the "Change Rate" field in the Pricing TAB by adding a date picker feature.
1 vote -
Cancellation policies per room category within a single rate
We’d like the flexibility to define different cancellation policies per room category, without creating separate rates.
Example:
- Standard Room: free cancellation up to 7 days before arrival
- Suite with Sea View: free cancellation up to 14 days before arrivalBoth should be part of the same rate, shown consistently across booking channels and internal systems.
Maybe as a rule?Thank You!
1 vote -
More items on the product checklist
Is it possible to change the number of items on the product checklist to, for example, 250? Currently when we switch pages the system slows down, so it would be great to have all items on one list for a smoother operation.
1 vote -
consumption date on the invoice preview
Is it possible to add a consumption date in the invoice preview for the products and services?
To see the consumption details we need to "print” the invoice to see the overview.
It would be more optimal to have it visible on the invoice preview.1 vote -
Possibility to issue invoices in a simpler format
In order to issue invoices in the "Overview by date (no reservation details)" invoice format we would need 3 changes to be implemented:
1.Add notes to the "Overview by date (no reservation details)" invoice format
Currently the "Overview by date (no reservation details)" invoice format does not show notes for additional products for the services that have the option "has expanded bill items" and for products that have "bill as package" disabled.When the system does not allow the correct date to be selected, this "notes" field is often used to specify the date of when the service was…
1 vote -
Possibility to issue invoices in a simpler format
In order to issue invoices in the "Overview by date (no reservation details)" invoice format we would need 3 changes to be implemented:
- Add notes to the "Overview by date (no reservation details)" invoice format Currently the "Overview by date (no reservation details)" invoice format does not show notes for additional products for the services that have the option "has expanded bill items" and for products that have "bill as package" disabled.
When the system does not allow the correct date to be selected, this "notes" field is often used to specify the date of when the service was…
1 vote -
Quellen individuell anpassen
Da die Standard Quellen nicht immer Sinn machen, wäre es toll, diese individuell pro Betrieb anpassen zu können.
Z.B.
E-Mail/Telefon
Webseite (MEWS Booking ENgine verknüpfen?)
Homelike
Homegate
Airbnb1 vote -
primary address
hi,
some of our cooperating companies have different billing addresses under the same name. At the moment the billing address is taken from primary address (which is the last added address). Can you enable: a) changing the primary address within company profile or b)choosing company address during the billing process?2 votes -
Download invoices directly (without opening a tab)
Rechnung herunterladen Knopf / Download Invoice button
Bei Übersicht direkt die Möglichkeit die Rechnungen zur herunterladen ohne immer eine Tab öffnen zu müssen.
1 vote -
accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?20 votes -
Edit notes on products posted
When you post a product to a bill you have the possibility to add a "note" that is shown on the product on the invoice. However, once posted, you can not add a note afterwards or edit the note. Then you have to remove the product and add it again to write a new note! It would be better if you could jut edit or add a note after the product is posted on the bill.
3 votes -
Standardization of Reports
Proposal: Standardization of Reports
Inconsistent Data Presentation:
Reports are currently displaying different data sets.Varying Criteria:
Not every report uses the same criteria to present data, leading to discrepancies.Divergent KPIs:
As a result, each report shows different key performance indicators, depending on the data and criteria used.Risk of Misinterpretation:
These inconsistencies can lead to confusion and may result in misleading statements or incorrect insights.Harmonized Reporting:
My goal is to harmonize all reports so that every report shows the exact same data. Since all the data originates from the same source, there should be no discrepancies between reports.2 votes -
Bookable Service Settings: Housekeeping Interval Field Improvement + Housekeeping Partners
Is it possible to consider not making this field mandatory to set the number of days, especially if the property wishes for their integration to default all space status changes, and Mews not to be the one changing the space to Dirty automatically.
If it must be mandatory, it would be useful if properties using "Housekeeping Integrations" could select their integration in a drop-down menu from that field to indicate that Mews will not automatically change the status of the space. The clients can revert back to Mews and Set the number of days as needed.
1 vote -
Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können,
Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können
5 votes -
Estado de los Espacios
Sería muy útil poder generar un informe de "Estado de los Espacios" que ofrezca las siguientes opciones:
- Poder imprimirlo en horizontal (el .pdf se genera automáticamente en vertical y eso comprime la información y dificulta su lectura para el servicio de limpieza)
- Poder ocultar nombres de la reserva/huéspedes (por privacidad/protección de datos)
- Que aparezca algún gráfico que permita leer más fácil si hay una salida/entrada, bloqueo, libre, sucia, LCO, etc.
- Que se pueda ver la fecha de entrada/salida, duración de la estancia y cuántos días le quedan.
Para nuestro trabajo diario es imprescindible, sin embargo, debido a que el informe…
1 vote -
Occupancy Graph on the Dashboard: Forward Projection
Add additional features to the graph, allowing users to see future projections about occupancy directly on the dashboard. It typically displays only the current week (7-day).
2 votes -
Make Digital Key available for guests who have booked more than one service
Currently if a guest has a reservation with more than one bookable service, let's say a room and a parking spot, they cannot get a Digital Key for the room.
The guest should always be offered a Digital Key when enabled on the property and the space, regardless of what other bookable service they have on the same reservation group.
1 vote -
Special event T&C
Just heard from MEWS premium support that it is not possible to apply a non refundable full deposit policy(For all Rates/Levels) to a certain date or date range for a special event. This is possible with other PMS providers so please could I ask for this feature to be created.
1 vote -
Possibility to fix the rate order in the reservation form
It should be possible to set the order of the rates yourself in the reservation form. At the moment it is apparently incomprehensibly coincidental.
The ordering works in the settings but not in the reservation form.
It is very annoying when you have to open the dropdown menu every time because the most booked rate is not displayed first.30 votes
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