2110 results found
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Late check outs possibility when using a space in space set up
While using a space in space set up, but NOT using different reservations in that space, it is now not possible to process a late check out for only one space. This is inconvenient, since in practice it happens that only one space needs a late check out and not the whole room/all spaces.
Our example: We have 2-room apartments that are a combination of 2 separate rooms, combined with a connecting door. The 2-room apartments can be booked separately, or as a 2-room apartment by for example a family. In the case of the family, the 2-room apartment is…
1 vote -
reservation report including internal use
When creating the reservation report each day, there are always the "internal use" rooms to be put on by hand - and therefore, of course could be forgotten....
It would be helpful, if these rooms also would be on this report automatically - like they also show up on the list "guests in house" by downloading to excel.
...and why they are not shown on the dashboard as arrivals or departures?
2 votes -
Group Block Agreement
To expand on the new Group Blocks feature, I would love a simple Group Block Agreement form/report that summarizes the number of rooms blocked, the dates associated with the rooms and the nightly (pre-tax) rooms rate.
It would have a customizable "terms" section where we can note cancelation policies, block release date etc and have a signature page for the client to sign.
Right now we have to generate this outside of Mews, which creates additional work. Happy to send you a sample of what we are looking for!
Thanks for listening!
19 votesHello Stacy,
Thank you very much for sharing your feedback with us. If you are able to share an example, that would be very helpful for us to understand the information you envision being added to a block.
Which types of groups would you typically add "terms' for? For example corporates or leisure.
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Availability report at a glance
Dear Mews,
Would it be possible creating an availability report, similar that you can download in excel on the dashboard, where we can see a room type with remaining number of rooms in a row under each other, top row the dates and button row the overall number of availability and occupancy? Like below example?
23.06 24.06Room 1 5 1
Room2 7 1
Availability: 12 2
Occupancy: 70% 95%It would help making price decisions and knowing when to apply minimum stays or close sales.
Thank you
2 votes -
Cancellation Policy for stay Products
At the moment cancellation Policy for products on a rate group is determined by that products way it is consumed, so say for instance I want to charge the guest for only the first night room tax and breakfast, the breakfast still gets charged for every day of the stay if it is defined to be consumed nightly. this leads to much manual work for frontdesk to be able to charge the cancellation fee correctly.
A way for the products to be charged a cancellation fee "individually" according to that specific rate group seems the way to adjust this.15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Making it easier to delete rates
When you try to delete a rate, it can be very frustrating to have to find out it is linked to your channel manager / has restrictions / linked to another rate / has a voucher....
why not allow you tick boxes to do this whilst you are in the rate you want to delete?
it took me about 5 minutes for something that should be able to be done in 30 seconds!1 vote -
enable adding products to different booking engines
When adding a product, it is automatically added to all booking engines. However, we offer different products in different booking engines (for example for certain events or retreats). Please enable to add or delete products to certain booking engines or to restrict products from other booking engines or rates.
7 votes -
Rate url
Would it be useful if it was possible to generate a direct booking url for each rate you create.
This will enable you to link your promotions directly to the Booking Engine.
It will also allow you to provide your corporate clients with a link directly to their rate, as a supplement to the rate access voucher
2 votes -
Apply a discount on items on a bill
Have the ability to apply a discount on items that have been posted on a bill.
11 votes -
2 votes
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Specific Room Assignment in the Group Blocks
Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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allocate a reservation to a new or different group
To be able to allocate a reservation from an existing group to another, or place it in a new group.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Out of Order rooms not deducted from room inventory when calculating the Occupancy rate
It would be nice to have the option in the set up to choose to deduct or not the rooms Out of Order from the inventory when calculating the Occupancy rate
Thank you4 votes -
Groups - Allow More Verbiage on Booking Link
Add additional field to the availability block to communicate details on the booking link. Right now, guests with booking link cannot book pre and post dates. Guests using the link do not know that and get upset. If there was a field linked to the booking link, we could add a Welcome, specify block dates, and cut-off dates, along with who to contact to book outside of the block.
2 votes -
open items list
filling in of the real payment date in
<payments>, <external payments>
so that the Accounting ledger report fits accounting and taxation principles on behalf of an adequate open items list
2 votes -
Date change - warning overbooking
When making a date change in a reservation give a warning that you are creating an overbooking.
32 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Prices shown despite rate restrictions
It would be very helpful for us if it was possible for managers to display the prices for a price query / new booking despite rate restrictions (for example MLOS).
6 votes -
Automatic Space Blocks
Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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extra bed item to be added automatically when the room is booked for 3
extra bed in item to be added automatically when the room is booked for 3.
Although we put in rate and room description that for the 3rd guest, extra £25 will be added for the extra bed, any prepaid rate plans debit the guest for the whole stay excluding the extra bed £25 per night. As a result, some guests refuse to pay the extra amount after having been debited.2 votes -
enable adding a reference or po number under a company on the reservation (similar to TA number)
We invoice companies and often have to add a reference or Purchase order number (PO number.) currently this is only able to do as part of a travel agency booking. which means you have to assign an agent, add your reference number, delete the agent.
would it be possible to add a generic reference field which is always available on the reservation screen.9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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