2199 results found
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Rebates causing distorted monthly revenue
When an invoice is issued for the following month but then the booking gets cancelled in the current month - the revenue will be posted in the following month but the revenue of the current month will be reduced.
In other words there will be 'fake' revenue in the following month but the revenue in the current month will be lower that it actually is.
This is also affectig VAT.The rebate should be posted on the same day as the items are consumed and not on the day of the cancellation.
4 votes -
Deactivate a product without deleting it.
It would be interesting to be able to deactivate a product temporarily, without having to delete it permanently.
By deactivating it, it remains easily available for reactivation, but does not pollute the list of available products or become a potential source of confusion.3 votes -
Mark partially completed Online Check-Ins
Guests often abort the Online CI at the credit card entry field, but complete the guest registration process. A completed guest registration should somehow be marked in MEWS as it saves time for the receptionist and creates a better guest experience.
Possible solutions:
Header text: must be checked in - Completed guest registration - Checked in Online
Icon somewhere in the reservations of the arrival field
When printing out guest registration cards, replace those of the guests that already completed the form with the actual completed PDF. (prefered solution)64 votes -
3 votes
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Different sources for Currency Exchange
PURO Hotels need to enable new source for CURRENCY EXCHANGES, they need to work with both EUR and PZL but the source for the exchange rate between these 2 currencies needs to be POLISH NATIONAL BANK, this is not an option right now on the actual integration
Customer would also be happy if we can create endpoint to manually update the Exchange rate via API2 votes -
Create promo without separate rate
We would love to be able to create discounted rates without the need to create a new rate manually.
The idea is that when you create a voucher, you can set a certain discount (ie. 20%) and select the rates on which it applies. With this a a lot of work can be avoided.
6 votes -
Categorization of cancellation fee rebate
The rebate on the cancellation fee option in stay settings is not assigned to the cancellation fee category, but to the stay category if "Additional expense rebate" is not set.
1 vote -
Promote products only to specific rates, rategroups or segments based on need
It would be nice to be able to promote specific products to specific rate groups segments or even more direct to specific rates and even better to be able to enable function for specific periods only.
Example:
- Offering Full day SPA access to OTA guest as an promotion in low season5 votes -
Bulk delete employees
It would be great if we can delete multiple employees/users at the same time (in bulk) in stead of doing it 1 by 1
4 votes -
show occupancy in restrictions calender
In order to check if restrictions are still valid / necessary, the occupancy (overall and per room type) should be displayed in the restrictions calendar (as in rate management). This is very important to check if MLOS and close restrictions are still valid.
5 votes -
When a reservation rate code is changed the segment assigned to that rate code should automatically be applied to the reservation.
Segments are attached to rate codes in the settings of Mews. The segment attached to a rate code should always be attached to reservations with that rate code. Currently when users change the rate code of a reservation it retains the original segment. Additionally, users should not be able to change a segment on a reservation as this should be locked to the rate code.
11 votes -
blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.33 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Balance check when using browser
The Kiosk can be configured so that guests cannot check in with an outstanding balance, but this is not available in the main browser-based Mews. This means a user can check in a guest that has an outstanding balance, without Mews even asking them to confirm.
It would be very useful if there were options to not allow a guest to check in with an outstanding balance at all, as well as Mews asking to confirm if the user wants to proceed with checking in with an outstanding balance. This will remove the likelihood of a guest checking in, staying…
3 votes -
hide ota rate category
Hide dedicated OTA mapping rate categories from the reservation screen when only the external channel manager (Like Cubilis from Stardekk for example) has a use of them
2 votes -
Allow control over display order on new res
Currently set to cheapest in the category which you may not wish to offer unless validated nor is it inline with default rate setup
2 votes -
Close a bill with 3,000 items
Currently, the system doesn't allow closing bills with more than 3,000 items.
Properties have to rebate some items and then repost the revenue to another bill.2 votes -
Length of stay discount
Would it be interesting if it was possible to discount of a rate depending on length of stay ?
So for example:-
- Stay 2 or more nights and save 10 %
- Stay 3 or more nights and save 20 %
- Stay 5 or more nights and save 25 %
- Stay 7 or more nights and save 30 %This set-up will allow properties to create promotions that are a bit more dynamic
9 votes -
Automatic Segmentation by Rate
Currently, all users must manually add segments to every reservation.
I like to request to use the segments that are stored in every rate.15 votes -
"Share With" - Share Reservations
There is a recurring need for hotels to track multiple reservations assigned to a unit. Oftentimes 2+ individuals, arriving at separate times, will each need a reservation for the same unit/dates. Sometime that nightly rate will also need to be split between these reservations.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show guest title on invoice
Als je het gastprofiel invult met voornaam en achternaam, dan wordt dat rechtstreeks op de factuur getoond. Dat betekent dat er dan bijv. Jan Jansen staat. Het is gastvrijer om daar dhr. Jan Jansen of dhr. J. Jansen te laten zien. Dit is een behoorlijk belangrijke aanpassing volgens ons
2 votes
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