1867 results found

1. Ad a note on a credit nota

   My accounting is asking me to ad a nota on our credit nota.

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   0 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Count in Bill as package shows the breakdown of fees

   Currently on the bill, when you bill as package the count will show "1x the total amount" of the product or service.
   This count should show breakdown of the fees and then in the total column there should be the total amount.
   ie. 1x100€ + 1x120€ + 1x100€ in the count and 320€ in the total.

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

3. Exclude companies in the Bills & Invoices overview

   Bills & Invoices has an option to search for company's open bills, but sometimes I wish I could exclude a company from the current list of open invoices view. For example, we know that Booking.com send us the money for the open bills, so excluding those invoices would help to have a better overview of the actual invoices.

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

4. Add turnaway reason in reservation screen

   On the reservation screen, if the reservation is not saved (guests changed his mind for a reason) I want to be able to enter a turnaway reason: Price too high, room type not available...

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   idea to upvote  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Can we have unique "favicons" to help distinguish between MEWS.li and help.MEWS.com?

   Currently the favicons in the browser tabs look the same for these two sites, which makes navigating between multiple tabs longer than it should (say you have 2 help pages open and 2 MEWS tabs - jumping between them can be tedious since the tab (fav)icons are the same.

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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

6. Configuration setting which allows us to Swop number of adults in reservation screen van low to high

   Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
   By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
   We notice many wrong bookings are made, since its set by default on 1.

   Could we please get a choice on whether we display 1 adult before 2 adults.

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   idea to upvote  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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7. Add reservations states to space assignment form

   I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.

   Please may you add the filters for example dirty departed and departing in space assignment form.

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   0 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

8. OGM numbering

   OGM issue
   1 What is an OGM
   OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
   This reference is used by the hotels to process the bank payments automatically

   2 Structure
   If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493

   The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
   Of course if the invoice number gets reset each year, you could have the same reference for different transactions. To prevent this scenario you could put the current year in the first 2 digits and use the rest for the invoice number.

   The last 2 digits form the control amount: this is the modulo 97 of the first 10 digits. So 0909337554 gets divided by 97 and the rest will be the last 2 digits: 93
   There are 2 exceptions:
   • if module 97 is zero, 97 is used
   • if module 97 only consists of 1 digit, an extra 0 is padded to the left
    
   3 Use in a PMS
   • This OGM reference should be automatically created when an invoice/bill is created and stored in the database.
   • This field should be at all times printed on the invoices (below example from winner😊)

   • This field should be available for accounting interfaces for Mews in the connector api function Bills/getAll:
   o either in the Bills section:

   o or in AccountingItems section (type Payments):

   OGM issue
   1 What is an OGM
   OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
   This reference is used by the hotels to process the bank payments automatically

   2 Structure
   If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493

   The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
   Of course if… more

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. Sería muy interesante que se pudiesen mover las reservas aún después de haber hecho el check in sin necesidad de partirla
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Rooms with checkout on same day must be near to each other (good for effektive Housekeeping)

    Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

11. cash report

    I need a report that shows me the cash payments in a day and what the items they were charged against

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    1 comment  ·  Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

12. Creating Invoices for external clients

    When creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this is obviously incredibly time consuming. The request will be to please add that number automatically to the billing section without having to copy and paste it. Saving us time and Pam will be very happy with you guys.

    When creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this is obviously incredibly time consuming. The request will be to please add that number automatically to the billing section without having to copy and paste it.… more

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    idea to upvote  ·  Josef Lapka responded

    Review of Mews Search starting and in exploration phase

13. Enhance Reservation Overview: Printable Snapshot

    Option A: Add a “Snapshot” Button

    Introduce a Print button in the Reservation Overview >> Print output mirrors the page as is.

    Similar to existing print‑enabled reports (e.g., Space Status)

    Option B: Export as PDF

    Add Export → PDF (Layout View) alongside Excel
    Preserves:

    Page UI formatting
    Column order
    Grouping
    Visual hierarchy
    Header Titles (Stayovers, Arrivals, etc...)

    📌 Either option alone would significantly improve usability; offering both is ideal but not required for initial delivery.

    Acceptance Criteria

    ✅ Layout in print/PDF matches the on‑screen Reservation Overview as a Snapshot
    ✅ Respects filters, dates, and sorting applied by the user.
    ✅ Includes contextual header (date, property, report name, Stayovers, Arrivals, Departures, etc...)
    ✅ Does not replace or modify the existing Excel export

    Option A: Add a “Snapshot” Button

    Introduce a Print button in the Reservation Overview >> Print output mirrors the page as is.

    Similar to existing print‑enabled reports (e.g., Space Status)

    Option B: Export as PDF

    Add Export → PDF (Layout View) alongside Excel
    Preserves:

    Page UI formatting
    Column order
    Grouping
    Visual hierarchy
    Header Titles (Stayovers, Arrivals, etc...)

    📌 Either option alone would significantly improve usability; offering both is ideal but not required for initial delivery.

    Acceptance Criteria

    ✅ Layout in print/PDF matches the on‑screen Reservation Overview as a Snapshot
    ✅ Respects filters, dates, and sorting applied by the user.
    ✅… more

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14. Enhance Additional Services: Credit Redemption Products

    Add a Validity Period to the Voucher Redemption Additional Service Product, with the following behavior:

    Configuration

    Allow users to define:

    Valid from date
    Valid until date

    Optional toggle:
    (a) “Enforce validity on redemption” or
    (b) A Voucher Redemption Toggle that reveals a date picker.

    System Behavior

    Voucher Redemption can only be posted if:

    The Consumption date falls within the validity period

    If outside the range:

    Mews prevents posting and surfaces a clear validation message

    📌 Example error:

    “This voucher is no longer valid and cannot be redeemed.”

    Acceptance Criteria

    ✅ Validity dates are configurable at the Additional Service Product level
    ✅ Voucher Redemption cannot be applied outside the defined date range
    ✅ Clear UI feedback when redemption is blocked
    ✅ Compatible with existing “credit accommodation via voucher” workflows

    Add a Validity Period to the Voucher Redemption Additional Service Product, with the following behavior:

    Configuration

    Allow users to define:

    Valid from date
    Valid until date

    Optional toggle:
    (a) “Enforce validity on redemption” or
    (b) A Voucher Redemption Toggle that reveals a date picker.

    System Behavior

    Voucher Redemption can only be posted if:

    The Consumption date falls within the validity period

    If outside the range:

    Mews prevents posting and surfaces a clear validation message

    📌 Example error:

    “This voucher is no longer valid and cannot be redeemed.”

    Acceptance Criteria

    ✅ Validity dates are configurable at the Additional Service Product level… more

    1 vote

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Edit…  ·  Delete…  ·  Admin →
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15. Ability to use the default rate decription in availability blocks

    It would be crucial for us to have a option when creating an availability block "copy rate description and product rules from base rate".

    At the moment we have to copy and paste the rate description from the base rate for ~300 blocks/year as the availability block rate description for us is the same as the base rate description. Same applies for product rules.

    To allow for flexibility with other customers it would be great to have this as an option when creating the block.

    1 vote

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    idea to upvote  ·  0 comments  ·  Group management  ·  Edit…  ·  Delete…  ·  Admin →
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16. Sorting reservations by reservation number

    I would like to have the option to sort arrivals by reservation number instead by last name.

    1 vote

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17. suppression des produits réservables pour un moteur de réservation de bloc de disponibilité

    Nous aimerions, lors de l'utilisation d'un bloc de disponibilité pouvoir supprimer dans le moteur de réservation spécifique à celui-ci l'accès au produit du service réservable.

    Exemple : laisser le choix aux clients classique via la moteur de réservation d'ajouter le ménage de fin de séjour.
    Mais ne pas faire apparaitre cette option sur le moteur de réservation spécifique à un bloc de disponibilité.

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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18. have different check-in or check-out dates for different guests in the same room

    Hi,

    especially with groups booking multiple rooms, it happens that:

    in the same room, one or more guests arrive or depart on different dates. Or, for example, in a triple room, one person might leave before the other two, and another might arrive to take their place. We need a way to specify this; it’s also important for per-night-per-guest charges, such as city tax (automatically calculated per night per person), which must be reduced if a guest leaves early. But right now we have to do this manually, and there’s no way to specify different check-in/check-out dates.

    1 vote

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Edit…  ·  Delete…  ·  Admin →
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19. House Block

    We have built Mews (why I chose it) to not only book rooms, but also all our activities as bookable services (trail rides, roping, archery, etc). We need to create house blocks daily for activities to block times.

    House Block only works right now by adding in one House Block at a time.

    Improvement: 1) select house block, 2) select start/end date 3) select all "spaces" to block. Now I could block my entire property for a ranch buyout or corporate retreat needs.

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    idea to upvote  ·  0 comments  ·  Space management  ·  Edit…  ·  Delete…  ·  Admin →
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20. BELGIUM PEPPOL + PDF INVOICE

    Via Peppol mogen alleen XML-bestanden worden verstuurd. Om toch een PDF mee te sturen, moet deze geëmbed worden in de XML (gecodeerd), zodat er technisch nog steeds slechts één XML-bestand wordt verzonden.

    Helaas is het niet verplicht om een pdf mee te sturen via Peppol. Daarom vraag ik of het mogelijk is om toch telkens de PDF te embedden in de XML?

    Zonder pdf is het voor onze klant moeilijk om facturen te lezen, te controleren en te boeken.

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