1997 results found
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Product limit
Two customer scenarios highlight gaps in the current product setup:
Per-person products/fees (e.g., spa/massage): For spaces that accommodate multiple guests (e.g., a villa for 12), only some may use a service (e.g., 4 guests want a spa). Currently, there’s no way to select a quantity per product for partial occupancy.
Pet fees: Customers want to charge per pet (e.g., $30 per dog) and allow multiple pets to be added. Currently, the only workaround is creating separate products for each pet count (e.g., “Pet Fee – 1 dog” $30, “Pet Fee – 2 dogs” $60), which is cumbersome.
Request: Add flexibility…
3 votes -
View only access to rates and rategroups
It would be helpful to have a view-only access to the rates and rategroups in the settings so that employees, who are not admins in Mews, can see the conditions and policies of all rates.
Alternatively, it would be a big help to be able to see the rate description on the reservation when hovering over the rate with the mouse. Right now, if you are not an admin in Mews, you are not able to find or see the rate descriptions of for example OTA bookings, which is impacting our daily operations. This add on would be a great…
3 votes -
Cancel all products when reservation is cancelled
When adding a product to an open bill, even though the product is linked to the reservation, if the reservation is canceleld the productstays charged. Any product that is linked to a reservation, wether it is a bookable product or not should be cancelled automatically when the reservation is cancelled.
3 votes -
Tipping cleaners via Qr code in the rooms
There is less and less cash money in the wallets of the guests. We would be happy if there was a Mews-integrated Qr-code solution for the room cleaners, which can be distributed in the rooms so that guests can tip about it. I was inspired by the provider "Tippie" > https://tippie.de/ . They offer exactly that, but unfortunately not Mews integrated
3 votes -
Add a drop down button above the timeline view to switch service
It would be nice to be able to quickly switch the context (bookable service) from the timeline view. Often we need to quickly look up something from the timeline in another service (parking or conference room). Currently it is necessary to go to the dashboard, switch to the other service, and then access the timeline again.
3 votes -
"Catégorie d'espace"
Nous sommes une pourvoirie et nos locations sont pour des chalets, des terrains de camping, des tentes prêt-à-camper et des embarcations nautiques. Le problème est qu'il n'y a pas de "catégorie d'espace" pour les embarcations nautiques, il y en a une seulement pour les vélo. Même chose pour nos chalets ou il n'y a pas ce choix.
Plusieurs clients nous contactent pour s'assurer que se sont bien des chaloupe à moteur que nous louons et non des vélos.
Même chose pour nos chalets ou nos clients pensent que nos chalets sont loués à la chambre et non pour l'ensemble de…3 votes -
Link task to allotment block
It would be nice to be able to link task directly to the allotment block. It would be easier to locate the block already before any rooms have been picked up. We have several users handling the blocks and making adjustments to the room account, so this would help a lot.
3 votes -
Add Task Filter: Accomodation Number and task improves
Creating a filter in the Mews app for the tasks; now they are in order of time of reporting, but that’s not efficient.
A good option to help the Operations and Housekeeping teams is have a filter to put the task by roomnumber (accommodationnumber).
Also, here other Task improves that can be helpful:
There is no way to filter by name, by date, by accommodation number whatever).
No required field to fill in creating a task accommodation number.
So maybe it's an idea that an additional (required) field be added when creating a task, where you need to select an…
3 votes -
Column of amount invoiced
I would like to be able to see the amounts invoiced/credited. Could you please add a column for amounts invoiced, in the dashboard tab on customer/company section.
3 votes -
Price adjustments of products with date (until... / from.... price)
It would be helpful to be able to work with a date when adjusting the price of products, e.g. City Taxe valid until date xx.xx.xxxx CHF.... from date xx.xx.xxxx CHF ... valid. City taxes are legal requirements that can change from time to time.
3 votes -
Show products charged at 0€ on invoices and reports
What's the point of offering a breakfast, or a drink or anything else to a guest and not being able to see it on the invoice or the products report ?! Please make anything charged at 0€ visible !!! Thank you
3 votes -
Not be able to check in to a dirty room
We are struggling with late check in after the front desk staff has gone home.
for example, a person books 21:00 arrives 23:00 but the front desk went home 20:00.
The guest got assigned to a dirty room and the kiosk lets the person check in.
Would like MEWS to assign the guest to inspected rooms first. And stop the guest to check in to a dirty room.3 votes -
Edit notes on products posted
When you post a product to a bill you have the possibility to add a "note" that is shown on the product on the invoice. However, once posted, you can not add a note afterwards or edit the note. Then you have to remove the product and add it again to write a new note! It would be better if you could jut edit or add a note after the product is posted on the bill.
3 votes -
Rechnungen zusammenfügen
Es wäre sehr hilfreich, wenn man die Rechnungen einer Gruppe alle auf einmal markieren und auf eine Gesamtrechnung umbuchen könnte. Aktuell kann man nur alle RG durch einen Klick aufklappen, aber nicht alle Posten zusammen markieren, sondern muss jeden Posten einzeln anklicken. Gerade bei Tagungsgruppen ist dies sehr umständlich wenn es viele Zimmer sind.
3 votes -
Minibar - Autoassign responsible department when posting POS in Mews app
When Housekeeping posting minibar-products from Mews app it should be able to choose a default on responsible department so they don't have to fill it out every time
3 votes -
A filter on allocated spaces to housekeeping, that filter out already assigned spaces
A filter on allocated spaces to housekeeping, that filter out already assigned spaces. With the one we have now, you can assign the same room to more employeed by a mistake.
3 votes -
Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?
Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?
3 votes -
Choosing service
When creating a new reservation and you have multiple services to choose from, make the whole row for the service clickable, instead of just the "Select" button on the right.
3 votes -
Assigning one room/space to a housekeeper needs to be taken out of inventory to not assing it again
Currently as it stands, Mews allows you to assign one room to multiple housekeepers without taking the room/space out of inventory. Mews unacceptable answer is that this is done for large rooms. Industry standard is one room/space to one housekeeper. This alleviates mistakes of potentially assigning the same room to multiple housekeepers again and again.
3 votes -
Change default printer
Change the default printer from to pdf to a "real" printer to make it easier when printing a bill
3 votes
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