2189 results found
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Sort by table headers in Reports
Reports contain a lot of information, which can sometimes be difficult to read through. In order to simplify and improve your report viewing experience, we could enable an excel-like sorting feature so that you can use headers on each column to organize the report data in ascending or descending orders.
20 votes -
Add extra functions to the Product Checklist
Product Checklist could have a wider set of functions such as ability to post directly to Profiles without a current reservation. And ability to post to Spacetime Reservations (not only Guest)
19 votes -
Accounting ledger
We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..
19 votes -
A different colour for group bookings and individual customers
Differentiate between group bookings (several rooms) and individual customers.
Easier planning management
19 votes -
create task against room (from Mews App)
being able to create a task against a room/space for maintenance & reporting purposes
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Group Block Agreement
To expand on the new Group Blocks feature, I would love a simple Group Block Agreement form/report that summarizes the number of rooms blocked, the dates associated with the rooms and the nightly (pre-tax) rooms rate.
It would have a customizable "terms" section where we can note cancelation policies, block release date etc and have a signature page for the client to sign.
Right now we have to generate this outside of Mews, which creates additional work. Happy to send you a sample of what we are looking for!
Thanks for listening!
19 votesHello Stacy,
Thank you very much for sharing your feedback with us. If you are able to share an example, that would be very helpful for us to understand the information you envision being added to a block.
Which types of groups would you typically add "terms' for? For example corporates or leisure.
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Availability and Occupancy report - All information in one screen
In my opinion it would better to view all information in one screen and avoid going to second screen. Thus we do not have to click multiple times to check availability status for each day rather we can have the full overview in one scree. Please add each space category and it's availability also in the first window / overview.
19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Action log - downloading to .xls + export/schedules
I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.
19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Inbuilt Charge-back/Credit Card Authority Forms
An option to send a credit card authority form (charge-back form) that is linked directly to booking.
This could be similar to a payment request, but would not charge the card the receiver inputs until date of booking? How do other Hotels send people charge-back forms currently? sending them independently from Mews feels disjointed, as we need to email them to guest, have them fill out and return to us, then we input payment details into Mews manually.19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make reservation optional if credit card is declined
Make reservation optional if credit card is declined
19 votes -
Have the "Tasks" doughnut also display "Future" tasks!
It makes sense to be able to see not only imminent (Pending) or past-date (Missed) tasks but also upcoming (Future) tasks on the main page ("Tasks" doughnut) - without having to go into the report every single time.
The current state of affairs makes it often necessary to remind staffers of upcoming tasks outside of that section (or outside of MEWS e.g. emails, sticky-notes et al.), which does not make for a stellar user experience.
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automated decrease of implemented overbooking levels, when resolving red lines in timeline
Automated decrease of implemented overbooking levels,
when resolving red lines in timeline.We overbook a lot, however when doing our room planning via the timeline, resolving the over bookings, the rooms as back for sales, so we would need to go into the availability screen and lower it manually. Would be great if this process can be automated, reducing the risk of to many overbookings.
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Number of nights on invoice
Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced
19 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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House use
Create a report per month of house use
19 votes -
Voucher extend
You should be able to extend vouchers so you do not have to cancel them and create again.
19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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vacant list
We would like to have in just one report all vacant rooms including clean, dirty, inspected, out of service or out of order, and also rooms that have been allocated to guests due to check in but are technically vacant without the need of printing every single report separately.
19 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Idea for group summary
Would be helpful to have a feature for the group summary, that shows how many adults + childen are in the group. Now it shows only total amount of people.
Thanks!19 votesHello from the Mews product team,
Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
Kind regards,
Aldair -
Total of Pax to be added in the reservation report for each reservation
When filtering for "group by group" in the reservation report, it gives the total rate, revenue and comission. A total of the people would be great to have a quicker overview of all the reservations with more than one room/bed.
19 votes -
19 votes
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Company profiles should not be added to guest profiles automatically
Currently company profiles are added to guest profiles automatically. This should be optional via a tick box. In our case guest' are not always booking via the same company (rate).
18 votes
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