1944 results found
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Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
14 votes -
Enhanced Permission Settings for Refund Limits in Mews
Dear Mews Team,
We highly value the flexibility and efficiency Mews provides in managing our daily operations. However, we would like to suggest an improvement to further enhance security and accountability within the platform, particularly concerning refunds.
Currently, refund permissions in Mews are not granular enough to allow businesses to effectively control the maximum refund amounts that can be processed by various team members. This presents challenges in maintaining financial oversight and ensuring that only authorized personnel handle larger refunds.
We propose the introduction of enhanced permission settings that allow businesses to:
Set Refund Limits: Define maximum refund amounts that…
14 votes -
Availability block+ product rule
When you put in a rate in Availability block the product rule that you have made should for the rate should follow. If I make a Availability block today and put in a rate the product rule for that rate doesn´t follow and I need to make a new product rule for every new block I do.
14 votes -
Hide Space Number in Invoice for Future Stays
Finding a method to conceal the "space number" on invoices for future arrivals would be beneficial, particularly when a bill/invoice must be issued before the arrival date. An option to choose "Future Arrival" before emailing guests could prevent the premature disclosure of the assigned space.
14 votes -
Ability to send pro forma invoice or invoice with % deposit to secure booking
We are trying to set up our group accommodation billing. We would like to be able to send a proforma invoice or invoice, which shows a 25% deposit due to secure the booking.
At the moment Mews does not offer the possibility to issue an invoice for a percentage of the amount, and i think this would be really useful to develop14 votes -
Automate Notes in Reservations
Implement a feature to automatically generate a note in a reservation when a specific rate code or company is booked. Currently, notes need to be entered manually. An automated note would be useful for including specific instructions about payment, allocation, and any other important information for the front office. This enhancement would ensure consistency and efficiency in handling reservations.
14 votes -
Group Rooms and Revenue
Groups that are currently taking inventory and are contracted but do not have reservations picked up yet, are not being counted as "Sold Rooms" nor is the contracted revenue being accounted for anywhere. The Availability and Occupancy Report shows the group rooms under Confirmed or Optional but ultimately still shows that group inventory under "Free Spaces". Would be useful to see total expected group revenue per group, and for that revenue to be accounted for in the Manager Report.
14 votes -
Group overview
It would be good if when we enter on a certain customer who has a group booking - to see bookings sorted by groups on the dashboard instead of all the rooms that guests booked for all the upcoming dates - when we have groups sorted on the dashboard then we can choose the group and enter to see all the rooms listed.
14 votes -
Refund From the Bill
It is really difficult to refund the correct payment with the current config. I had a guest book about 5 reservations at the same time and then cancel one. To refund, I just had to guess which payment to refund, guessed wrong and had to move the payment. I would love to see the three dots that you use to refund on the payments tab to also be available on the billing tab.
14 votes -
Automatic settlement rules for manually created bookings
Automatic settlement rules for manually created bookings
14 votes -
select personal time for the night audit
Let the acc. provider decide at which time the night audit shout take place.
So it is easier for late arrival or Bars to post there revenue.14 votes -
Dispay round figures
During the rate setting we use round figures ( 99€ for one night) but when we use a discount of 10% for example, the rate for the room will show up on the website like this : 89.1€. This is not efficient.
Is this possible to choose how we want to display the rate, in fact we would like to use round figures on the website, the idea is the round it.14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add filters to the accounting ledger report
Would be great to have a filter on the accounting ledger report where you can filter each line instead of exporting first and then have to copy past all the guest details to look up bills.
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability Blocks - Master & Sub-blocks
Being able to create Master and sub-blocks within availability blocks. Scenario: Conference blocks - representatives from different companies/company entities attending which need to be billed separately.
14 votesHello Mewsers,
Thank you for sharing your feedback with us. We are happy to inform you that we are currently beta testing this new functionality, themed "multi-group blocks".
Multi-group blocks
Multi-group blocks will enable you to create multiple groups with up to 750 reservations each in a single block. This means that you will no longer have to create multiple blocks for large groups which is typically of blocks created for up 1 year for travel agency contracts. They can now all be automatically linked to a single block, effectively giving you 2 types of blocks 1) Single group blocks and 2) multi-group blocks.
Multi-group blocks are a prerequisite to activating rolling release dates, as they prepare your property for handling large groups. You can learn more about the features that will be made available to beta testers in the recording linked below:
https://www.loom.com/share/1cd6019dd6314b428833094a8bdb9d19?sid=e7e27658-baba-423f-b3dc-6c63a705a670
If you would like to beta…
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Create Non-Physical Space Types
Each "service type" offered to a guest needs to be associated with a "space type". Current "space types" are limited to physical spaces only.
Some services, such as "Experiences", could use additional "non-tangible space types". Clients would have the flexibility and freedom to offer tours, trips, etc. which could also be covered under the Spacetime project as they often times use the same logic as the physical space types = inventory, rate and bookable timeframe.
Adding non-physical space types to the selection of "space types" would very likely increase usability of Spacetime.
14 votesWe will be happy to hear your ideas and opinions on this topic - feel free to share them in comments!
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task - department - mandatory field
we just hat the situation that a guest complained because we forgot a task.
This happened because the colleague who created the task forgot to set a Department.
As the Department just check the Task reports with the filter of their Department no one had this task on their report.
Is it possible to set the Department as a mandatory field?
Thank you in advance.
Best
Mariusz14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Change package name on bill
Currently it seems like it's not possible to change the naming of packages on a bill.
All packages appear with the name "Stay Package" on the bill.
It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.14 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Being able to post items in Zero
A lot of companies get different deductions for different services. In order to get full compensation for a stay with breakfast incl. and not being able to not have breakfast, an option to post items as 0.00 would be good
14 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Updating Voucher
To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group Booking ID
In case of Group Booking, on top of having reservation ID, would it make sense to have a master group booking ID.
14 votesHello from the Mews product team,
Thank you for your suggestion, we are currently investigating improvements in group handling, and the topic of a group booking ID has come up with a few properties. Would you be willing to share more information on your use case so that we can better understand the problems you encounter on a daily basis?
This request has been updated and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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