2153 results found
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Make new "last minute" arrivals arriving today more visible on the arrivals list?
Can you make new "last minute" arrivals for today more visible on the arrivals list?
- Arrivals made between yesterday 00:00 and today are not easy to see unless you check the reservation report, which is not user friendly in a fast pace environment.
- Can they be marked in the system with a symbol or color or notification (or in any other way) for us to be notified on the day?
16 votes -
Tasks in app should have different colors
The ‘completed’ and ‘future’ tasks have the same colour scheme in the app. This is complete nonsense in terms of meaning.
There should urgently be a third colour for the 3 statuses.16 votes -
Export button under product checklist
We would like to add an export button under the tab Reports, product checklist. We need these lists for our daily operation to be printed.
16 votes -
Read only access to reservations for certain positions
Access to reservations, but read only. This is useful for smaller properties where for example the security guard needs to check passports/ID to make sure the correct person is in front of them.
But then don't give them the access to make any changes to them.
16 votes -
Enable Price Rounding
We request the functionality to round reservation prices to whole numbers in our booking system.
This adjustment is crucial for maintaining the upscale image of our 4 and 5-star hotels, as current pricing often results in decimals.
Implementing whole number pricing will simplify transactions and enhance the premium perception of our rates.
16 votes -
availability block - Allow room moves without adjusting the availability block after release date
Currently, after a guest associated with a group block checks in and wants to be moved to a different room type, we have to adjust or add the room type to the block. This is a few added steps for the FD and reservations. I suggest that when the availability block is released then the guest reservations are available to actual inventory opposed to that within the block.
16 votes -
departure and arrival different color
At this time the color in the space time for a departure and an arrival is the same color, it will be great it we can have a different color.
16 votes -
Simplify reservation screen
Reservation screen has multiple tabs - billing, payments, dashboard, profile. It takes a lot of steps to find all information and it doesn't sit in one place. Simplify getting around the reservation with all the details.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Overbooking
In case there are locked bookings, an overbooking should NOT be possible.
Means I have 2 reservations, both locked. A new reservation could take place, if these locked reservations are swapped.
But this can cause trouble.16 votes -
Date change - warning overbooking
When making a date change in a reservation give a warning that you are creating an overbooking.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Be able to change the colours for the reservations
Changing the colour from light grey to dark grey when a guest checks in is ok. but being able to assign colours to reservations to be able to see clearly groups, certain OTA bookings etc
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have a filter on reporting to include or exclude Out Of Order Rooms
For reporting purposes and data analysis, it would be good to have the possibility to chose whether or not we want to incl/excl OOO rooms. At the moment, MEWS deducts this automatically
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Manager Report to include Market Segment Data Day by Day
Currently, the Mews Manager Report provides day by day revenue and basic statistics. Group by Accounting Category perfect. However, it would be great to add another filter to be able to see a complete breakdown of Occupancy %, Room Revenue by Market Segment including Rooms Occupied, ADR, Room Revenue, Number of Guests all in one report.
This filter currently exists in the Reservations Report. This is extremely helpful to see this complete detail on one report rather than have to go to another report to find the detail. As it exists now, Room Statistics and Revenue are Totals only. Save…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Arrival Report with basic reservation information and notes printable on PDF
Currently the Reservations Report Arrival screen can be viewed. Many properties print this report to view any actionable items or notes. Currently, Mew has an export but the data has all the reservation information including address, credit card details, etc... that is not needed. Just need the ability to view/print on PDF basic guest arrival information especially notes that fit on a page.
These reports are not just backup reports, but used every day by the front desk team and are printed/viewed upon demand.
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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setting new task in reservations
when you try to set the date in the (new) task, the calendar heights changes continuously between months. this is really annoying as you need to watch where you click if it is for say 5 months later.
either change the calendar position or introduce being able to link task to an arrival / departure event16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Allow the choice to put "Package" on the bill or a rate with products attached
It is important to differentiate between a package and a singular rate on a bill (without products). The problem is that In hospitality a “package” has a different meaning. It means a rate that includes a specific group of products which is inseparable of the rate. (a Spa package, a Honeymoon package, etc). Allowing the choice to either have the rate + products or a package option should solve this.
16 votes -
Company bill
Wenn eine neune Reservierung angelegt wird, inklusive der korrekten Firma / Firmierung , dann wäre es super wenn diese Firmierung / Firma sofort im Rechnungsbildschirm auf einer Rechnung auftaucht. Aktuell muss man immer die Firma manuell auf der Rechnung eintragen obwohl man diese bereits bei der Buchung hinterlegt hat. Es wäre schön, wenn das automatisch geschieht! Danke!
If a new reservation is created, including the correct company / company name, then it would be great if this company name / company immediately appears in the invoice screen on an invoice. Currently you always have to enter the company manually on…
16 votes -
Optimize Space Allocation only for certain space categories
A way to only use the Optimize Space Allocation on a selection or Rooms. Specific room types or a selection of any. Locking and unlocking half of the rooms which can't be moved multiple times a week is quite a hassle.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Scan for passports in app
I want the commander app to allow me to scan passports and add it to customer profiles
16 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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POSSIBILITY TO ADD INFORMATION IN THE INVOICE
The PMS should have the option to add in the invoice more information needed by the accountancy department. We need to appear the name of the travel agency or the name of the apartment on the top right hand side of the invoice where it's shown the guest name, company, issue date, etc... but we don't have that facility.
16 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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