1944 results found
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Ability to print confirmation letter
A bunch of our repeat guests either have no email address or make the reservations in person and want a physical copy of the confirmation letter. Kind of odd that this simple feature doesn't exist.
15 votes -
Automatic Segmentation by Rate
Currently, all users must manually add segments to every reservation.
I like to request to use the segments that are stored in every rate.15 votes -
Plan weekly housekeeping in MEWS directly
Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to specific days. e.g. for the 9 days plan it in the middle in the stay.Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to…
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Housekeeping Room List
H all,
A good old rooming list with the exact amount of departures and arrivals. nifty to see how many people are leaving a room/ beds in a dormitory. and also how many will be arriving on the day.
15 votesHello Matt,
Thank you for sharing your feedback with us. We are happy to inform you that we are currently working in adding the total number of arrivals, departures and stay overs in the space status report to make housekeeping a little easier for your teams.
Keep an eye on our release notes page for the final updates.
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improve conditional rate settlement triggers (Physical vs Virtual cards)
At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:
If Card type = Physical, then charge on confirmation
If card type = virtual, then charge on start dayThis conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Changing rates for all room categories at once
We should be able to modify rates for multiple room categories at once. When we modify rates for a given period we should be able to select the period and then enter the rate for each category of rooms instead of having to click - re-enter the dates and then the rate.
It takes 3 times to amount it should take to have a more dynamic rate strategy!15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Exclude combinable rooms from total room count
We have large flats with 3 rooms, equipped as follows s1iLiving room (not bookable independently).
2 bedrooms (can be booked in combination with the living room as a small or large flat, or separately as 2 studios.
Is it possible to add the living room so that it is not included in the count of total available rooms?
In one of our existing houses, this means that instead of 124 rooms with 10 flats, we suddenly have 134 available rooms.
For the cleaning report, it certainly makes sense to list all rooms. However, for all statistics, the data is distorted.15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Digital signature
Add digital signature to the registration card of the guest if the guest did this beforehand. Now when printing the filled in details are there, but not the signature.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display Last Login for employees
Ability to see when Employees have last logged into the system
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple Accounting Categories - no show charging
Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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THE SPACE CAN NOT BE MOVED AS THEY WERE BLOCKED
IF I HAVE A GUEST IN A ROOM FOR 10 NIGHTS AND IN THE MIDDLE OF THE STAY I NEED TO CHANGE THE ROOM NUMBER I CAN NOT DO THAT AS THE OTHER ROOM NUMBER OF SAME ROOM TYPE WERE OCCUPIED BEFORE SO IT BLOCKS TO CHANGE THE ROOM NUMBER IN THE MIDDLE OF THE STAY
KEEP IT EASY AND SIMPLE WHY TO CREATE A HUSTLE FOR YOURSELF AND FOR THE FRONT DESK.
KEEP LAYMAN SYSTEM
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Place group reservations in a bulk on the cashlist
When a group is arriving where the company is paying for RBT it should be possible to place these reservation all at once on the cashlist to avoid walk outs.
This should also be possible to have everyone automatically on the cashlist (less work to take someone off then place everyone on who is not allowed to book items to their room)15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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overwriting our fixed rates incl. breakfast, results in rates excl. breakfast
When clicking on the rate (incl. breakfast) when making a reservation in commander, since the overwrite update of last week, results in a rate excl. breakfast. Also, if we change the rate here, breakfast is only added in the next screen. We only sell room rates incl. breakfast, so this is not really desirable. could the rate stay incl. breakfast, in our configuration?
15 votes -
Content of the package on the invoice
The content of the package the guest has booked should be visible on the invoice. For example '' Bed and Breakfast'' or ''Half board''.
15 votes -
Store PDF snapshots of all issued bills and invoices
As variables within bills and invoices may change in the future, it is important that all historical accounting documents are preserved in their original form from the time that they are issued or reported. Therefore, storage of PDF snapshots of each document at the time that it is issued would preserve this data. Therefore, regardless of change, users will be able to view those original documents at all times.
15 votes -
15 votes
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Sticky headers in RMS
Our Rate Managment Screen (RMS) could be quite complicated and contains a lot of important data. General managers and revenue managers must interpret these details as they decide on rate pricing for their properties. For this reason, sticky headers could help clarify which data you are looking at, keeping the title of each column and row stationary as you scroll through all pricing details and make any necessary adjustments.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add identity document details to the blocklist
Add the Identity Document Number to the blocklist so blocked guests and email addresses can't just change their email address
14 votes -
Be able to change the customer without have it add them as an additional guest first
You should be able to change the customer on a reservation without first having to add them as a companion. The current process creates an unnecessary and inefficient workflow.
For example, if a booker initially makes a reservation under Joe Smith but later wants to change the guest name to Jane Doe, the hotel reservations agent must:
1. Change the reservation to two guests
2. Add Jane Doe as a companion
3. Assign Jane Doe as the primary guest
4. Remove Joe Smith from the reservation
5. Change the reservation back to one adultThat’s five steps just to change…
14 votes -
Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
For example, create Villa 1 with (101 as the parent) and 102, 103 and 104 as the children, but we also want to create Villa 1 connector (with 101 as the parent and only 102 as the connecting suite).
14 votes
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