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'Attach reservations to company profiles' has been merged into this idea

Property Operations & PMS: Reservation management

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Company owned reservations

Make company owned reservations possible.
It will allow to manage corporate clients more effectively by associating company profiles with reservations.
Provide a comprehensive view of all bookings associated with a corporate account. As well highly useful for hotels that offer coworking spaces, where companies own a office space.

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Fabiana Campos shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminDorothy Roland (Admin, MEWS) commented  ·   ·  Report

    “Reservation Insights”

    A dedicated section on the company profile where all reservation-related data linked to that company can be:
    - Reviewed at a glance
    - Filtered by time period
    - Grouped by Reservations Group

    To quickly answer questions such as:
    Which guests tied to this company are arriving this week?
    How many past, active, or upcoming reservations does this account have?
    What group or corporate activity exists for a given period?

    Reservation Insights would allow this without changing how reservations or billing ownership work in Mews.

    Current Behavior
    Right now, company profiles only show billing-related data, not reservations themselves — making exports necessary for everyday workflows.

  • AdminDorothy Roland (Admin, MEWS) commented  ·   ·  Report

    “Reservation Insights”

    A dedicated section on the company profile where all reservation-related data linked to that company can be:
    - Reviewed at a glance
    - Filtered by time period
    - Grouped by Reservations Group

    To quickly answer questions such as:
    Which guests tied to this company are arriving this week?
    How many past, active, or upcoming reservations does this account have?
    What group or corporate activity exists for a given period?

    Reservation Insights would allow this without changing how reservations or billing ownership work in Mews.

    Current Behavior
    Right now, company profiles only show billing-related data, not reservations themselves — making exports necessary for everyday workflows.

  • Nadia-Karina Minassian commented  ·   ·  Report

    It is extremely inconvenient when companies call to reserve with 1 email adresse for several customers. We cannot create several reservations. We cannot send confirmations. We must constatly be working around the single email constraint to be able to get to our final result.

  • Thomas Pohl commented  ·   ·  Report

    Yes!
    Having the guest as the centerpiece is a nice idea - however, it is not always what guests or their companies have in mind or what they expect. Often a company wants to take care of bookings what leaves us with the need to improvise regarding confirmations or payments.

  • Jorgen Wang commented  ·   ·  Report

    Yes! and also beeing able to send confirmation email to company email instead of personal