1890 results found

1. Scheduled Reports - No Customisable Periods

   At the moment there are only set intervals for scheduled reports. Ability to set your own date parameters will eliminate the need to manually run reports on daily basis.

   29 votes

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   idea to upvote  ·  2 comments  ·  Revenue management  ·  Delete…  ·  Admin →
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2. Add occupied status for the room

   When a guest check-in the status of the room pass from inspected to dirty.
   I think it will be better to put the room inspected to occupied or occupied dirty.

   46 votes

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   3 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Aldair responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

3. Select all rooms when using House Use

   When creating a House Use reservation it would be nice if you can select multiple rooms at the same time.

   101 votes

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   idea to upvote  ·  8 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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4. Being able to select when is starting a week for reports (like manager report) and not having weeks starting by default on monday
   8 votes

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   0 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

5. Capacity in Managing restrictions calendar

   There would be great to show current capacity in calendar with restrictions.. At the moment I have to open another window to see my capacity to manage restrictions.

   10 votes

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   0 comments  ·  Revenue management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

6. Plus and Minus complimentary items

   When we want to give items complimentary to our guests it is a lot of work for FO to do this. You need to add and delete the item, but this shows very strange on the bill.

   For example we offer turndown service with cognac and cheese. In order to have a complete picture for costs we need to add this on the bill and delete it again. It is a bit strange if you see 1 cognac in plus and 1 cognac in minus, the same for the cheeses. We also provide complimentary minibar so now we need to plus and minus each item the used from the minibar. It is a lot of work.

   It would be cool if you could create a complimentary product from 2 or 3 products combined and to make it as a package.

   So for us it would be a product Turndown service which involves 1 cognac and 1 cheese platter.

   If Mews can add a promotion button with 100% discount with one click this would be much easier. When you add the product you can enter 100% discount as promotion. If we could create a report from this you can see at the end of the year what we gave complimentary.

   Greetings Hendrik

   When we want to give items complimentary to our guests it is a lot of work for FO to do this. You need to add and delete the item, but this shows very strange on the bill.

   For example we offer turndown service with cognac and cheese. In order to have a complete picture for costs we need to add this on the bill and delete it again. It is a bit strange if you see 1 cognac in plus and 1 cognac in minus, the same for the cheeses. We also provide complimentary minibar so now we need to… more

   37 votes

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   7 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Aldair responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

7. Get more power and involvement from other hotels for new ideas

   I see a lot of cool ideas from all Mews customers, but it would be so nice if any hotel could comment on each idea.
   
   If I put in a idea I need to wait a very long time for the voting process. What I would suggest, when a new idea is written by a hotel, is that Mews sends a message or emails to all its hotels (divided over several days to prevent spam emails). I am not looking at the new ideas a lot, because I am too busy with other things. If I would be notified I would definitely will vote.

   I see a lot of cool ideas from all Mews customers, but it would be so nice if any hotel could comment on each idea.
   
   If I put in a idea I need to wait a very long time for the voting process. What I would suggest, when a new idea is written by a hotel, is that Mews sends a message or emails to all its hotels (divided over several days to prevent spam emails). I am not looking at the new ideas a lot, because I am too busy with other things. If I would be notified I… more

   9 votes

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   idea to upvote  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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8. Release time possibility, if booked on arrival date

   Create a notification for the release date/time.

   10 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Aldair responded

9. Currency Exchage from XE.com

   The currency exchange rate to be taken from xe.com Since Xero gets the currency exchange fee from XE.com Its necessary to have the same for not having a discrepancy.

   6 votes

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   0 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Customizable Preferred Space Features

    With the Preferred Space Assignment Strategy, properties should be able to customize their own Preferred Space Features linked to the guest's profile rather than the hardcoded ones

    106 votes

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    17 comments  ·  Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

11. Registrar una dirección de correo electrónico en los datos de empresa que posibilite en envío inmediato de la factura a la empresa

    Añadirlo en el registro de los datos de empresa

    6 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

12. Bericht na bevestiging door gast

    Als gasten zelf hun optionele boeking definitief maken krijgen wij hier geen melding van.
    
    Maar wij moeten hier soms nog acties op ondernemen zoals bijvoorbeeld een diner inboeken als ze een arrangement gereserveerd hebben.
    Wij willen daarom graag een mail ontvangen op het moment dat een gast een optie zelfstandig definitief maakt.

    7 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

13. Add agent or company to check-out report

    It would be great if you can see where the checked out reservations comes from. Maybe by selected in the column to the right. It makes it easier for us to send out the bills afterwards. Now you can selected customers notes and reservations notes.

    16 votes

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    1 comment  ·  Revenue management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. Pricing

    It would be great when we are able to choose if we want to change the price per night with or without products. (we prefer without, but that has changed, probably for a good reason, to being able to choose would be fantastic.)

    9 votes

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    0 comments  ·  Revenue management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. icon on timeline for space features of the guests

    possibility to add an icon on the timeline to alert of space features request on reservation or guest profile.
    
    In order to have quicker check and avoid to leave the screen of timeline and go to check for every guest if there are space features

    24 votes

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    4 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

16. Invoice - footer - foot page

    The legal information in footpage is print in the middle of the page for a short invoice.
    Footpage should be printed always in footer

    34 votes

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    on the roadmap  ·  2 comments  ·  Finance management  ·  Delete…  ·  Admin →
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17. Number of pax to invoice

    Add number of pax to invoice so if paying based on occupancy they can see how many people they've paid for

    20 votes

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    idea to upvote  ·  3 comments  ·  Finance management  ·  Delete…  ·  Admin →
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18. Dynamic slots for check-in and check-out times and their monetization

    Posted by one of our clients:

    Currently hotels have fixed slots for check-in and check-out times. Obviously guests can sometimes make use of early check-in or late check-out services at an extra cost. So far this has been the smartest and most flexible way of managing the demand for different arrival and departure times. This requires a lot of manual interference from front desk teams, who need to manage the inventory, add additional items on the bill and have to manually approve or reject the early check-in or late departure.

    What I am looking for is a PMS and booking engine that allows me to offer different arrival time and departure time slots, based on a fixed price or percentage basis that can affect the base rate of that specific night both in a positive (guest pays more for each hour extra) or negative way (guests gets back money for every hour they need the room less than the given standard time). After the final price has been calculated and time slots are confirmed the reservation is pushed in to the PMS with the correct interval and adjusted price.

    I believe this is the best possible way of making the direct sales channel more interesting and competitive by offering a level of service and freedom to the guest OTA's are not able to match yet. I also believe this can radically change the way we manage our inventory and has the potential of increasing the room revenue by a significant amount.

    Posted by one of our clients:

    Currently hotels have fixed slots for check-in and check-out times. Obviously guests can sometimes make use of early check-in or late check-out services at an extra cost. So far this has been the smartest and most flexible way of managing the demand for different arrival and departure times. This requires a lot of manual interference from front desk teams, who need to manage the inventory, add additional items on the bill and have to manually approve or reject the early check-in or late departure.

    What I am looking for is a PMS and booking… more

    17 votes

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    idea to upvote  ·  1 comment  ·  Space management  ·  Delete…  ·  Admin →
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19. Check out with unbalanced bill

    I'd like to disable the 'Check out with unbalanced bill' function for some users in my system. This is not possible yet and has to do with user rights/permissions.

    35 votes

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    on the roadmap  ·  5 comments  ·  Finance management  ·  Delete…  ·  Admin →
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20. Idea for group summary

    Would be helpful to have a feature for the group summary, that shows how many adults + childen are in the group. Now it shows only total amount of people.
    Thanks!

    19 votes

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    0 comments  ·  Group management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.

    Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.

    Kind regards,
    Aldair