1973 results found
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Consumption date on product rules
It would be great to be able to choose consumption date and time when setting product rules - For example If the product should be added on arrival date or in the night.
When you have a package that includes dinner at the arrival date it's not optimal to have the consumption date, by defualt set as the day after if the product is added through a product rule.
As it is now this affects the product reports in a negative way.
70 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Change package name on bill
Currently it seems like it's not possible to change the naming of packages on a bill.
All packages appear with the name "Stay Package" on the bill.
It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.14 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Edit Rooming List
I have 2 requests that both pertain to the rooming list functionality.
1) I would like to be able to edit rooming lists once they are downloaded. Right now, they download as locked excel spreadsheets. That means it is impossible to add notes, or simply delete columns that are not relevant. I would like to share rooming lists with clients, but that is not possible without being able to edit them.
2) If reservations within a group have two companions noted in the reservation, the rooming list duplicates each reservation, making the groups appear double in size. This is confusing,…
12 votes -
Add Space Category to Rates
Add a multiple select option for Space Categories inside rate set-up.
I don't necessarily want all space categories sold on every rate that is set-up. It would be ideal if I could select the applicable space category inside the rate rather than having to "always" apply multiple restriction across many rates and room types, this has potential of creating hundreds of restrictions (10 rates/10 spaces).
Thanks for the consideration.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Lock Top & Left headers, provide easier right/left scrolling
I selected rate management, but this occurs in so many places, reports, availability, reservations rate screen, etc.
Please lock the top and left headers on any screen that has up/down right/left scrolling available.
Position the scroll bar directly under the locked top header for easier navigation and indication there is more information off screen.The scroll bar is at the bottom of the page, and nothing is locked at the top or right of the page, so when you have to scroll right you completely lose all headers. It becomes very tedious to have to guess where to land, then…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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DEPOSITS ITEM
Il sistema crea le voci di Deposit (sia positiva che negativa) anche quando non è stato effettuato alcun pagamento!
Questo porta il conto del cliente automaticamente a zero, ovvero pronto per effettuare il checkout. Il rischio di fraintendimento è elevatissimo!!!!The system creates Deposit items (both positive and negative) even when no payment has been made!
This brings the customer's account to zero automatically.... The risk of misunderstanding is very high !!!!1 vote -
Do not apply cancellation fee for date changes
Mews automatically applies cancellation fee for date changes within the cancellation window (unless you untick the box before making a change).
We do not believe that date changes should be treated the same as cancellations and the cancellation fee should not be automatically applied.
This is currently causing operational challenges with charges and adjustments in billing (in the rush, staff may forget to untick the box as this is not intuitive).
It also causes guest complaints, as guests are still charged a fee even though their intention is to stay at the property (they may have just missed a flight…
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Possibility to split the rate in different accounting ledger ( without the guest seeying it)
It would be great if there is a possibility to make a split in the rate in different accounting ledger, without the guests seeying it.
So like you can do by product rules, but than completly without the guest seeying your split.
You can now put on bill as package, but then the guest still sees the product on the confirmation.2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Travel Agent Commission Invoiced Through Mews
Ability to accept IATA number from channels and possibility to distinguish between IATA numbers in Mews. Include specific % commission for each Travel Agent.
Ability to list Travel Agent Production using Mews listing all guests stays within a given period for Commission Payment. Integration with a Travel Agency Payment platform should be an option.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Creating Notes in Tasks
When a note is created in a Reservation there are times that a corresponding Task must be created based upon the notes. These are currently two separate functions.
Example:
Note: Wedding Package
Task: Wedding Package, deliver chilled Champagne, cheese and crackers by 4pm, 6/21/21.It would be great if the Note section you had an option to create a corresponding task at the same time. Thereby insuring a specific note is not missed as a Task.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add a product to specific dates within a reservation
When you add a product on the reservation screen, it would be nice to be able to select what date you want it for instead of being put for the all stay and after have to cancel the date you don't want it
20 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Make it clear when an invoice has been sent to customer
At the moment, it can be hard to tell if an invoice has been emailed to the client or not. can the email button be turned red or something to show if the email has been sent.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to Book a Reservation by Overriding Restrictions by Management
When using Mews to book a reservation, there are times a manager needs to have the ability to override the restrictions and "Force-Sell" a room. Example the property may have a 2 night minimum, but wants to book a VIP for 1 night only. The process now is to remove the restriction, book the reservation and put the restriction back on which exposes availability. Better to have a NS (Normal Sell using restrictions) and FS (Force-Sell with overrides restrictions) for Management use only.
221 votesHey Mewsers,
Good News! We started working on your feature request which will be ready soon. Remember, keep up to date with our releases by checking out our release notes:
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Direct link/download the api for the Mews App
Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.
tia
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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stop locking inhouse reservations
When moving a reservation from one category to another, one must first unlock to change the room category. Then the system assigns the room to a room in that category automatically, then we need to unlock the system again to move the guest to the room which we have already decided to move them to.
Can th the lock function not lock in when changing room categories as the process is not complete until we move them to the correct room. Or just make it that when you change room category that Mews does not assign any room to the…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your s
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Moving a reservation and keeping the new rooms status
When you move a reserveration from one room to another, both rooms become dirty. Is it possible to add an option in stay for the new room (which is inspected)
to stay inspected.That the room that the guest has moved to stays inspected. The prior rooms can stay dirty just the new room keeps it status. As after midnight inspected rooms become clean then dirty after housekeeping intervall. This way we can keep track of linen change and don't have to manually change it after every move.
Just have as an option if other hotels don't use the system…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Service product combining in to lump sum.
When adding a service product to a booking, if you enter 10 or under as the amount, it will split it in to 10 separate lines which can be moved to different bills if necessary. If you post over 10, it will combine in to 1 lump sum which is less clear and gives VAT rounding differences. Can the limit of 10 be increased to 31 so a whole month of a charge could be created and split in to different lines?
0 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic closing of accounts
It would be a nice functionality if accounts are closed automatically when payment is completed.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rate Cap or Rate Threshold for derived rate
Allow for a 'rate cap' or 'maximum threshold' for space categories that are derived by a percentage increase off the base rate.
For example: a space category that decreases 20% off base rate would not be allowed to reach below $.xx or above $.xx
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Real time data on the timeline & for tasks
I have been facing an issue with my timeline and task donuts as it does not gives me real time data and my timeline if i resolve the overbooking it still keeps on showing the red or orange line for overbooking so i need to log in again and then it gets resolve and this is what we are facing since 2 months and they are still working on the issue lol since 2 months and they will get back to us when they have something lol almost 2 months???
The best part is when I reach them out for…
2 votesHello from the Mews product team,
Thank you for your feedback, we are investigating the case you have reported with regards to issues when refreshing the timeline and would like to apologise for any inconvenience caused
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