2150 results found
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Prices shown despite rate restrictions
It would be very helpful for us if it was possible for managers to display the prices for a price query / new booking despite rate restrictions (for example MLOS).
6 votes -
creation of a pack of reports to be sent in one single email
set up in the schedules a group of reports that needs to be sent to our Accounts in Head Office. He called Night Packs and has included 8 reports for each of our hotels (Ibis Budget and Ibis Red).
We have created a Night Pack set up schedule with 8 reports and it comes each report export directly and individually to our email included in the set up.My question is: Can Mews generate these reports, get them direct and sent them all into a single one email?
2 votesHello from the Mews product team,
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enable adding products to different booking engines
When adding a product, it is automatically added to all booking engines. However, we offer different products in different booking engines (for example for certain events or retreats). Please enable to add or delete products to certain booking engines or to restrict products from other booking engines or rates.
6 votes -
ability to update bulk rate when adding room nights
When someone extends their reservation for multiple days you currently have to add the rates individually.
Ex. If someone has a reservation for Jan 1-30 but they want to change their departure to March 31 and their rate is 99.00 you have to manually enter 99.00 60 additional times in the pricing section. Can we get a feature that you can add 99.00 to all extra nights?1 vote -
Product to be added on specific days
Ability to select products for specific days whilst creating the reservation. At the moment, you need to create a booking and then amend by canceling products for the days not needed.
14 votes -
Offer different room categories and confirm only one of them
We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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locking the rate
It would be useful to be able to lock the rate of a reservation when making price agreements for a one-time booking, just like you are able to lock the booking to a specific roomnumber. Now, when you or a colleague makes any changes to the reservation, you have the risk of changing the rate.
3 votes -
reservation report - total turnover per guest missing
If you pull the reservation report by revenue, only the Rooms revenue is shown; not additional revenue from POS or spa system etc.. Therefore, it is not possible to create a top turnover overview that shows the total turnover generated by a guest.
It would therefore be very desirable to be able to export the entire turnover including all additional turnover, e.g. in order to be able to create an A, B, C lists or Top 50 Producers.8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Specific Room Assignment in the Group Blocks
Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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nationality on second+ person on reservation
We have to make statistics in most countries and it would help a LOT if the other guest on a reservation who does not have a profile, is automatically the same nationality as the "owner" of the reservation. We have a lot of missing nationalities and we can not correct them without adding every single person with a new profile, in every single reservation and that is too much work.
27 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Changing room numbers with house use rooms
Now when booking in a house use room it is set to one specific room.
Could it be possible to make a house use room behave as a "regular" reservation in which changing and locking rooms would be possible?18 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Spelled out Months or advanced date formatting
I would like to see MMM-DD-YY or DD-MMM-YY formatting.
My staff is international and gets confused!
Jul-06-2023
06 Jul 2023vs.
06/07/23
07/06/23Thoughts?
2 votes -
Plan weekly housekeeping in MEWS directly
Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to specific days. e.g. for the 9 days plan it in the middle in the stay.Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to…
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
import calender events
We are looking to IMPORT new calender events, as we have a chain of 15 hotels and need to add these events seperately for each event, each hotel...
would be extremely helpful to add all of these events at once5 votes -
space status
Add a filter for a date range in the report, currently only 1 day can be selected, I want to be able to see all Out of Order rooms for the week/month/year
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Simple automated rates updates within Mews
Have simple automated rate updates, e.g. 10% rate increase once occupancy reaches 25%
5 votes -
Notifications are sent to the mobile app
Notifications 🔔 should be sent to the mobile app. This is where we need to be alerted for up-to-the-minute items!
1 vote -
reconcile
Manage payments received as sales ledgers so they can reconcile all credit cards received (external payments).
1 vote -
customer ratings.
customer classifications in profile.
For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.3 votes
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