1902 results found
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Derived rates mark up
When you have derived (dependent) rates, it would be good if you can add different adjustments per room type.
For example to have 10% higher for a Single room, 15% higher for a Twin room, and so on. At the moment it is only possible to make absolute adjustments with same percentage/amount for all the room types.4 votes -
Search bar
It would be helpful if the search bar could also detect words or numbers that are written in the notes of a product.
1 vote -
Make product option 'offer to employee' visible in overview
In the overview of all the products we have in the additional and bookable services, I really miss a column that shows which products are visible for employees. Or a possibility to filter those products only.
Now I have to either enter each product to see if the option is selected or open a second screen as an employee to see what is visible.2 votes -
Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Improve housekeeping allocation functionality
We currently find the process in Mews Operations of assigning cleaners to rooms very clunky... and possibly the worst feature of Mews. Here are some suggestions for improving this process:
Show employee name or incorporate a drop down menu for assignee selection. Currently you have to type in a few letters of the employee's name and then it shows only an email address, so you can't be sure it's the right employee unless you are a genius and know everyone's email address. Surely this is a simple one to solve?
Show what type of clean each room requires in the…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Creating the same task for the whole group
We have a bunch of big groups coming which all have the same task set up, for different departments (e.g. housekeeping and reception). It would be great to be able to make the same task once for the whole group, instead of doing 30-40 tasks individually. The same would go for if we need to make the same task for multiply departments, it would make it easier to just choose the corresponding departments.
98 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mutiple Reservation Selection/ Edit Warning
When multiple reservations are selected within the group, users can easily make changes on the "Properties" tab or lock unlocking reservations and there are no warnings given.
It would be great if there is a small warning saying that the change will be applied to all the selected reservations.
4 votes -
Download simplified confirmation letter for group block guests in PDF format
We would like a function where we could download a PDF confirmation letter for guests that are a part of a group block that doesn't have any links or anything in it. Just simply information about their stay: name, date of arrival/departure, room category, rate etc.
23 votes -
Include 'Add New Company' Button From Guest Profile Screen
If you're searching for a company but the company doesn't exist in the system, usually there is an option to 'add new company' but this option doesn't exist when searching in the company field of the the guest profile for some reason. This would be super handy and avoid a lot of extra clicks.
4 votes -
Créer un export simple pour la comptabilité en CSV pour import
Bonjour,
La création d'un CSV importable qui contiendrait :
Date - Code Journal - Compte comptable - libellé - CA HT ( au crédit)
etc...
Date - Code Journal - Compte comptable - libellé - TVA (au crédit)
etc
Date - Code Journal - Compte comptable - libellé - Paiement (au débit )Incluant le CA total (point de vente inclus)
Export des arrhes et débiteurs de manières groupés ou non sur le même principe.
9 votes -
Show in order overview field the name of the staffmember who made the booking
Many details are visible in the overview field but for us a very important detail is who made the booking.
This person has the overview and does the follow up.
Now I have to go to "Action log" which is packed with all kinds of updates often irrelevant to the case and scroll all the way down to the bottom to find the name of the creator.
I need to know ASAP who made the booking so I know who to ask about the booking.
Thank you.2 votes -
Update Posting Journal format/information - more detailed
When pulling the "Gross Value" information, it would be great to have the Tax and Net Values pull into the report as well so only one report needs to be exported/run to determine what the net revenue and what the taxes were associated with each individual transaction. Right now I would have to run two separate reports to get this information and then manually match up the tax amounts with the net amounts to get the total amounts.
Also, when exporting this and reviewing, there is no easy way to create a pivot table with the items because the "ITEM"…
2 votes -
Personalize price of the product in a group.
Be able to personalize the package and value of the product in a block of availability
The customer want to customize the price of the product per group.
The value of the meals are negotiated per group6 votes -
Package with Items on specific nights
They is a example of the request of the customer. This functionality is available in Hotello and customers is looking to have the same in Mews. There is some examples:
Example 1: I have a package for 3 nights:
Night 1: Diner
Night 2: Breakfast, lunch (apply after midnight per day per person) and diner
Night 3: breakfast and lunch (apply after midnight per day per person)
The problem right now is all items applied every night. In Hotello, they was able to select in the configuration with specific night the product should appliesExample 2:
I have a package…17 votes -
1 vote
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Make internal notes more visible
If there is a note on a guest profile in ‘internal’ it would be great if when the profile was opened it alerted the operator.
It wouldn’t matter is it was automatic or if we had to select ‘alert’
EG – guest is a coeliac, rooms to avoid, comp fizz on next stay, guest likes a bath, dogs name. It can contain, positive, negative and important info that can be transferred onto next booking15 votes -
Possibility to fix the rate order in the reservation form
It should be possible to set the order of the rates yourself in the reservation form. At the moment it is apparently incomprehensibly coincidental.
The ordering works in the settings but not in the reservation form.
It is very annoying when you have to open the dropdown menu every time because the most booked rate is not displayed first.33 votes -
Automatically refund cancellations within cancellation period
Automatic Refunds when Cancellation is outside the policy
3 votes -
Percentage adjustment per day at dependent rates
we would like to provide varying discounts for different dates on dependent rates. Currently, we need to use a separate rate for each discount percentage we would like to offer. It would be much better if we could simply adjust the discount percentage directly in the dependent rate for each day.
2 votes -
Payment classification
Guests sometimes have multiple orders made via online Booking Engine, which means there is several payments on one bill. It would be good that payments are marked with time stamp and what are they related to (which stay).
4 votes
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