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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2189 results found

  1. 90 votes

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    idea to upvote  ·  8 comments  ·  Other  ·  Admin →
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  2. 5 votes

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  3. 7 votes

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  4. 6 votes

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  5. 7 votes

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  6. 9 votes

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  7. 6 votes

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  8. 13 votes

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  9. 9 votes

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  10. 15 votes

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  11. 10 votes

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  12. 7 votes

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  13. 8 votes

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  14. With the notes, it needs to be possible to edit the notes inside of reservations, inside of a group, on a reservation to reservation basis so that multiple reservations can have their notes edited or modified at the same time, while you retain the ability to exclude some reservations which are inside of the group from receiving these notes.

    5 votes

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  15. 6 votes

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  16. 6 votes

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  17. 12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. As customers come to check in for their reservations, sometimes your property may have vacant rooms of a higher category. Therefore, notifications for your front of house staff regarding available room categories for an additional price could be a great way to upsell and book your location to full occupancy.

    58 votes

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  19. Add more flexibility to how bill and invoice documents should appear to the customer.

    331 votes

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  20. 6 votes

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