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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2178 results found

  1. Occupancy by space

    16 votes

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    idea to upvote  ·  3 comments  ·  Revenue management  ·  Admin →
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  2. Include value in Bills & Invoices export

    10 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  3. Filter payment report by services

    7 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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  4. Exclude canceled reservations in `Select all`

    9 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  5. Edit only selected reservation notes within groups

    With the notes, it needs to be possible to edit the notes inside of reservations, inside of a group, on a reservation to reservation basis so that multiple reservations can have their notes edited or modified at the same time, while you retain the ability to exclude some reservations which are inside of the group from receiving these notes.

    5 votes

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    idea to upvote  ·  0 comments  ·  Group management  ·  Admin →
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  6. View outstanding payments from timeline

    43 votes

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    idea to upvote  ·  2 comments  ·  Reservation management  ·  Admin →
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  7. View customer classifications from NRS

    "In the new reservation screen, as users are adding customer data, it could be difficult to identify any important classifications that were previously added, as they are not visible from that screen. Making customer classifications clearly visible in this screen could help eliminate some confusion or highlight information that is important for your team to know."

    9 votes

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    0 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Automatically allocate group reservations to adjacent spaces

    "When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."

    63 votes

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  9. Booking modification follow cancellation policies

    6 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  10. Automatically assign segment based on group size

    6 votes

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    idea to upvote  ·  0 comments  ·  Group management  ·  Admin →
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  11. Occupancy overview for 1+ years

    12 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Social scraper improvements

    Is it possible to see Google in the Social tab instead of Trustyou?

    7 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. Customized Bills & Invoices

    Add more flexibility to how bill and invoice documents should appear to the customer.

    307 votes

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    idea to upvote  ·  44 comments  ·  Finance management  ·  Admin →
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  14. API: SpaceBlocks in Space Websocket

    6 votes

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    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
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  15. Personal data report

    For when a customer may request their personal data, develop an easy way to export all customer data in one report.

    6 votes

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    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
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  16. Last minute bookings pending availability

    11 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. Confirmation dialog when assigning new space

    5 votes

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    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
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  18. Total price of group reservations in RM summary

    I would like to see the total price of a group reservation in the summary tab

    13 votes

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    idea to upvote  ·  2 comments  ·  Group management  ·  Admin →
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  19. Internal messaging improvements

    11 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. Customize calendar events

    7 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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