2178 results found
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Close multiple tasks in a single action
Sometimes it may happen that multiple tasks are created e.g. when a group booking has been created but the credit card payment has failed. It takes quite some time to close each task individually. It would be beneficial to select multiple tasks and close them all together.
35 votesHello from the Mews product team!
Thank you for your suggestion, we have set the request as one to be upvoted by the Mews Community. Remember, you can share a link to your suggestion so that your colleagues and fellow hoteliers will be able to upvote it.
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Restrictions
It would be good to be able to set the time when a 'Restriction' is activated. Currently, we can only activate it at the moment the restriction is created. So, for example, if we don't want any bookings to be made after, let's say 21:00, we need to wait until then to create it manually.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically move the charges to company account (paymaster)
We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)
46 votesWe’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.
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Extended action log
With extending action log, you will be able to see more information about changes that have been made in your property.
386 votesHi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
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Count in Bill as package shows the breakdown of fees
Currently on the bill, when you bill as package the count will show "1x the total amount" of the product or service.
This count should show breakdown of the fees and then in the total column there should be the total amount.
ie. 1x100€ + 1x120€ + 1x100€ in the count and 320€ in the total.2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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rate locked for users
lock the rate changes possibility at the rate creation process for specific users
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Instant messages on the surface of housekeeping app between front desk and housekeepers
To be able to write an immediate extra task to specific housekeepers that flashes on the mobile screen maybe beeps.
52 votesHi Mewsers!
Thank you for your suggestion. We have updated your request to an idea to be upvoted. Please keep voting and adding more great ideas!
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Better statistics Report
The costumer stat. report does not take all arriving or inhouse profiles, but all profiles regardless of status. This means that it includes a lot of profiles that are "unknown" "N.N", or "pax two" which is a lot of work to clean up. It would be better for the report to only count guests who were actually staying at the hotel.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add the Note of booking to command email sent with new command
Hello Mewsers,
Would be awesome to add the note part of the booking in the automatic email sent for each new command.
Thanks !
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Visible notes/tasks inside billing.
Visible internal notes/tasks inside guests folio billing. So much wasted space. All that space can be used for notes or tasks. Me, personally, i live in billing and i am always there, if you ask me, its the most used window. So i would really love this idea come true. So that all internal notes or tasks about this reservation can be viewed inside billing. Just an idea which i would personally find very useful. Or at least something where we can leave the notes for our colleagues.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Granular User Privileges
"By expanding user privilege assignment, admin users can now assign privileges to each employee with much more flexibility. Privileges can be organized with dependencies, and in addition to creating different assignable privilege sets, individual privileges can be granted or revoked according to each employee's operational duties."
750 votes -
Adding more than one item
When you configure a product the price can only be: "per night", "per person", "per person per night" or "once". It would be great to have an additional option, a quantity up to the guest between some values stablished in MEWS. For example: we accept between one and two dogs per room and we can only sell one vía web; we want to sell bike rent for 1h during the stay, and just 2 people out of the four in the booking want to rent the bike (this is not possible either).
Thank you
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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New reservation at the top
At the moment, when you look at the reservations on the Dashboard, the oldest bookings is displays in the top.
It would be nice, if the newest bookings was showing at the top instead
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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split restriction
Split an existing restriction into 2 or copy.
When I have a restriction on overall level for a whole year and I temporary need to remove that for 1 date (for example to make a group reservation) it would be useful to be able to split the existing restriction in 2 or simply make a copy and alter the dates.41 votesHey Mewsers, Good News! We started working on your feature request and the option to Split Restrictions will be ready soon.
Remember, keep up to date with our releases by checking out our release notes - https://releases.mews.com/en. -
Tasks on Reservation report
Regarding reservation report and tasks assigned to reservations, it would be very helpful to show these tasks on the reservation report. Something similar to reservation notes which are shown on this report.
21 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add the number of nights to the popup
If there's a chance we could add the number of nights count to the popup when we hover over a reservation in the timeline view.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Commander App for Apple watch
Make the commander application available for Apple Watch
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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changing rate
Able to change rate in existing reservation for future dates - currently this is not possible when an invoice has been raised and you are obliged to split the reservation. for long stays this is a nightmare and distorts the arrival/departure figures plus confuses housekeeping
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Cancel posting without producing an invoice
When we need to cancel an overnight stay or remove a product from the billing, we are forced to post a negative charge and close, which produces an invoice. I don't want to produce an invoice with a value of 0. I should be able to simply remove the posting in order to correct my invoice.
Very important!!4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Report on 'check out with unbalanced bill'
There is an option to 'check out with unbalanced bill' and the option to put a reason for this. It would be useful if this created a a notification or task for a manager to alert them of this.
Also would be handy to be able to review a report with the reasons.4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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