2189 results found
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Resize Printing format to a POS slip printer
When using MEWS to manage a small F&B outlet via Services/Products, it would be nice to be able to link a small POS slip printer e.g. Epson TMT-20, to issue guests a cash invoice for the service if requested that is not on A4.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Daily Outstanding Balance Report
At the moment there is no way to check Outstanding Balances in a report format for a particular day.
Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.
A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.
42 votes -
Include SettlementId in the Credit Card fee reporting in Mews Analytics.
In Mews analytics credit card reporting, please include the settlement Id so we can have a singular report to reference across our payouts from all the properties in our chain daily.
2 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have the "Tasks" doughnut also display "Future" tasks!
It makes sense to be able to see not only imminent (Pending) or past-date (Missed) tasks but also upcoming (Future) tasks on the main page ("Tasks" doughnut) - without having to go into the report every single time.
The current state of affairs makes it often necessary to remind staffers of upcoming tasks outside of that section (or outside of MEWS e.g. emails, sticky-notes et al.), which does not make for a stellar user experience.
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extended & Shorten stays report
There should be a report where we can extract the stays that have been shorten or extended in the reservations report
3 votes -
Early check-ins and late checkouts charged automatically
Currently when a guest arrives early or leaves late, the hotels decide whether to charge such a guest extra money for the additional time spent in the room. Most properties set up special products for early CI / late CO. These products can be then posted to the bill by the receptionist. This, however, requires additional manual work.
Early check-ins and late checkouts might be charged automatically.
The automation could be potentially built through new product rules - if a guest spends extra time in the room thanks to early CI / late CO, specific products would be posted to…
5 votesThis idea has been updated and set it as one to be upvoted by the Mews Community.
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Allow the filtering of reports by device type
Allow the filtering of reports by Device Type
e.g. How many users booked using a specific promo code on Mobile vs Desktop
1 vote -
Customer Name or Guest Name to QuickBooks
To be able to push the customer or guest names over to QuickBooks
3 votes -
Inquiry email states we hold rooms - not correct
There is no booking, we do not hold any rooms for the client
2 votesHi Wendy
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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MinLOS Restrictions workaround
a solution for a minimum length of stay restrictions setup where the applied minimum stay restrictions reduce in steps as we near the arrival date.
The client set 3 close to stay restrictions which take into consideration the 3 following rules:If one were to book 60+ days ahead of arrival they would be required to book a minimum of 14 days
If one were to book 35-59 days ahead of arrival they would be required to book a minimum of 4 days
If one were to book 0-35 days ahead of arrival they would be required to book a…2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Adding an item drag & drop feature into the billing screen
Adding an item drag & drop feature into the billing screen so we can move the items easily and rapidly from one bill to another
6 votes -
Maximum room bookable at one time
we wish to be able to set a maximum limit of rooms bookable by a client (absolute limit and limit by room categories) in order to avoid privatization of the establishment, for example.
67 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Booking cancelation if settlement trigger fails
Use case:
Rate group is prepaid with settlement trigger at confirmation. If settlement fails then booking is canceled with the reason: payment failed.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow proforma invoice on optional bookings
Now, it is impossible to print or send a proforma if booking is not confirmed
To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation135 votes -
room number on reservation overview report and guest dashboard
would it be possible to make the room number guests are allocated to or have stayed in more prominent on the overview and dashboard.
also, it is very annoying you are not able to see the full name. perhaps move the three icons on the right corner further down?
thanks3 votesHi Simon,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Possibility to split the rate in different accounting ledger ( without the guest seeying it)
It would be great if there is a possibility to make a split in the rate in different accounting ledger, without the guests seeying it.
So like you can do by product rules, but than completly without the guest seeying your split.
You can now put on bill as package, but then the guest still sees the product on the confirmation.2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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When click the "Email invoice" button, it would be a good idea to be able to choose between two emails
Instead of only being able to email the guest email due to it being linked to the profile, it would be great if we could have the tool to choose between guest private email or company's email for example or simply make a "costum" button.
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Create an item/ product composed of different products with different prices and VAT rates
It would be great to be able to create products (NOT linked as a stay package) composed of different subproducts with different prices and VAT rates, which would show as one package price.
Example: I would like to create a Drinks package of X€, composed of water at Y€ and VAT rate at 10% and of wine at Z€ and VAT rate at 20%. Currently we have to create two products (water AND wine) and it would not appear as a drinks package in the billing line.
152 votes -
HOW TO FIND A NO SHOW
IT BECOMES MORE CONFUSING WHILE SEARCHING A NO SHOW YOU NEED TO SEARCH THE CANCELLED RESERVATION AND IN DETAILS YOU GET THE NO SHOW BUT INSTEAD GIVE AN OPTION FOR DIRECT NO SHOW RESERVATION MUCH MORE EASY AND RELIABLE
25 votesReview of Mews Search starting and in exploration phase
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Show tasks "assigned to me"
As a reservations agent I would like to quickly view the tasks assigned to me when I start my shift.
3 votes
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