2154 results found
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1 vote
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Local Time/Date Display on Commander Dashboard
Requesting a Local Time/Date display on the Commander Dashboard for immediate reference to the hotel's local date and time. Essential for teams across time zones, this feature will streamline operations by aligning the Action log and queues with the hotel's local time, enhancing efficiency for remote coordination. A crucial tool for global team synchronization.
1 vote -
Accounting report - blank spaces
There are blank space in accounting report in "Bill" and "Owner" columns, when the revenue/charge/deposit is on “unpaind items/deposit” bill. It makes it very difficult to find where item/charge is in the system
1 vote -
Rebates causing distorted monthly revenue
When an invoice is issued for the following month but then the booking gets cancelled in the current month - the revenue will be posted in the following month but the revenue of the current month will be reduced.
In other words there will be 'fake' revenue in the following month but the revenue in the current month will be lower that it actually is.
This is also affectig VAT.The rebate should be posted on the same day as the items are consumed and not on the day of the cancellation.
4 votes -
Automatic bill closure on check-out
When the bill is fully paid upon checkout, the bill can be automatically closed, when the receptionist clicks "check out".
Otherwise we get the following error: "To enable check-out, make sure that all bills are paid and the Unpaid items / Deposits section is empty. If there are any open items, convert them to a bill and then close it." on fully PAID bills, and to "bypass" that error, we just close the bill, without posting anything. Or some receptionists just move everything to a new bill, once again without posting anything, and only then they can check out the…
5 votes -
Different sources for Currency Exchange
PURO Hotels need to enable new source for CURRENCY EXCHANGES, they need to work with both EUR and PZL but the source for the exchange rate between these 2 currencies needs to be POLISH NATIONAL BANK, this is not an option right now on the actual integration
Customer would also be happy if we can create endpoint to manually update the Exchange rate via API2 votes -
Marketplace
When Making the connection with D-edge it would be good to have one button to sync multiple rates at once (instead of having to sync the rates one by one)
2 votes -
Set Legionella offset change from 7 to 5 days
Would it be possible to change the offset for the Legionella status from 7 to 5 days?
Bureau de Wit writes that a report must be made within 5 or 6 days so that flushing can be carried out early and at the latest within 7 days.
This is required by law in accordance with - NEN 1006+A1:2018. This is the same for every hotel in the Netherlands. So automatically a notification after 5 or 6 days. Then you still have time to rinse in time.
9 votes -
Show the company or agent added to a booking in the billing screen
Show company/agent added to booking in the billing screen
2 votes -
print confirmation letter
A bunch of our repeat guests either have no email address or make the reservations in person and want a physical copy of the confirmation letter. Kind of odd that this simple feature doesn't exist.
13 votes -
Philippines: Tagalog system language support
As Mews grows in Philippines, the introduction of system language and L&D collateral becomes important.
1 vote -
Stripe Account
Let properties own Stripe account to integrate in mews to collect prepayments via other payment options (EPS, Klarna, SEPA etc.)
2 votes -
[BUG] Cancellation fee rebate
The rebate on the cancellation fee option in stay settings is not assigned to the cancellation fee category, but to the stay category if "Additional expense rebate" is not set.
1 vote -
See the details of the charges on the bill on Mews
In every bill we’re not able to see which exact products have been charged. For example, for “Ski shop” items, we can’t know if they had skis and boots, or just a helmet, or if they added insurance. In order to see that, we have to use Bizzon in our tablets to see the detail. It would be very nice if we could see the detailed ticket or charge in Mews instead of having to search on Bizzon, as it makes us lose a lot of time.
1 vote -
Promote products only to specific rates, rategroups or segments based on need
It would be nice to be able to promote specific products to specific rate groups segments or even more direct to specific rates and even better to be able to enable function for specific periods only.
Example:
- Offering Full day SPA access to OTA guest as an promotion in low season5 votes -
Travel Agent Contract search
The only filter option for Travel Agent Contract is Country. This makes it really difficult to find the correct contract, especially when you have several with approximately the same name.
Or - if Travel Agent Contract could be a filtering for the Companies so it could be found from there.
3 votesReview of Mews Search starting and in exploration phase
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customer statistics
In order to avoid seeing "None" under nationality in the customer statistics due to missing companion's profile, I would suggest that the system take the owner guest's nationality as default.
1 vote -
Native channel manager
Native channel manager
4 votes -
Remove FINANCIAL access from Housekeeping users
Currently a user with only "Perform Housekeeping" rights can see a lot of financial reports!
I don't imagine the cleaning staff at Mews Headquarters are allowed to see the daily revenue, so why should they (or 3rd party cleaning contractors) have access to our hotel financial data?Posting Journal: Can be seen and has financial information about the daily/weekly/monthly/yearly revenue!
Payment Report: can be seen, has financial information. It can even see the cash going into the Cashier!
Accounting Ledger: can be seen and has financial information.
Bills and Invoices: Every invoice (anonymous) and its consumptions can be seen together…
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ICS File after creating of an email via email.
The customer would like to have the option to import the details of the stay via an ICS file in their calendar App - received by an email.
1 vote
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