Rate Groups - allow to hide rates & turn off auto email confirmation for certain rate groups.
I don't want to send confirmation emails to 3rd party OTA's. They send through the 3rd part platform and may show a rate code which is a violation of the agreement between hotels and OTA's. Example: Expedia collect - the commission is taken from the room rate, so what the guest sees is lower than what the guest pays. This causes issues as the guest will be confused and disgruntled thinking they somehow are getting overcharged by Expedia.
Also, some tour operators also don't want a guest to see the rate, and will cancel a contract due to sharing the rate.
At this time, the only option is to take off all confirmation emails or take off the rate in the email, which isn't conducive to our direct bookings.
All big brands allow to hide a rate automatically when a 3rd party is booked. Or, in special circumstances, you can click a box to hide the rate on a bill.
Leila Bedoian
shared this idea
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Tamara Deumers
commented
Same for us. We have several different rate groups and not all the same agreements.