1866 results found
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Add Display Tasks option to the space status to filter
In the space status report, in the filter, under Options, add the option Display Tasks for our Housekeeping to see if any important things need to be added to the room.
Im Raumstatus report, im Filter, füge unter Optionen, Aufgaben anzeigen hinzu. Damit Housekeeping besser sehen kann ob das Zimmer noch etwas benötigt.
1 vote -
Bulk deactivate/delete rates/products/product rules
In other systems its common that you can delete/deactivate certain things via a multiple selection. It would be great if that was also available for the above mentioned within Mews.
1 vote -
cancellation
Hi MEWS Community,
We currently use non-refundable rates, but on Booking.com we still allow a certain level of flexibility:
Guests can modify their stay dates prior to arrival with no penalty for the cancelled nights. The stay itself remains non-refundable, only date changes are permitted.This flexibility works very well for us commercially and helps reduce full cancellations while keeping the revenue secured.
However, we’re finding it difficult to replicate this exact logic in MEWS.
At the moment, MEWS treats non-refundable rates as fully rigid, without the option to allow date changes while keeping the payment non-refundable.When a guest shortens or…
1 vote -
Additional services revert to previous owner at check-in
Summary
When changing the bill owner, additional services (e.g. breakfast and breakfast adjustment) initially follow the new owner correctly. However, as soon as the guest checks in, these items revert back to the previous Reservation Owner due to default billing automation.Current impact
Manual changes done before check-in are undone
Creates daily manual work (15+ bills)
Increases risk of billing errors
Improvement request
Please allow one of the following:Additional services to respect manual owner changes and not revert at check-in, or
A billing automation setting to control whether additional services follow the Bill Owner or Reservation Owner during check-in.
…
1 vote -
Show task creator in Mews mobile app
In other systems we had before we could see in the mobil versjon who created the task and who have updateded it. it would be greate if we could see it in the mews app aswell. I can see that in mews desktop versjon i can see this info, but its much better to have it in the app aswell since our technical department only take with their phone when they go out to do a task.
1 vote -
Pouvoir sélectionner plusieurs espaces à bloquer sur usage interne
Cela pourrait être pratique de pouvoir sélectionner plusieurs espaces à bloquer aux mêmes dates sur la fonctionnalité usage interne pour éviter de le faire à chaque usage
1 vote -
Future Arrivals with Routed Bills Report
We need the ability for the Ledger or Reservation Report to surface future arrivals that have routed billing but still carry unpaid balances. It would be more efficient to pull that data in one place.
This visibility allows hotels to proactively verify payment arrangements, prevent revenue leakage, and resolve billing issues before the guest arrives. Adding this filter or data point will reduce manual audits and improve operational readiness for front desk and accounting teams.
1 vote -
MOVE THE ACCOUNTING REPORT BACK TO THE MAIN SCREEN
You have moved the Accounting Report away from the main screen and into a sub category of Finance.
This is a terrible idea.
Please move it back.
1 vote -
Purchase Order number
Would be great if the purchase order number created is connected to each reservation so we can have different numbers for different reservations but send one invoice
1 vote -
Customizable Notifications for Targeted Booking
Hotel teams often need to monitor and act on bookings tied to specific rates, promotions, or space categories due to unique selling conditions (e.g., limited inventory, special packages, or compliance requirements). Currently, notifications are generic and do not allow filtering by these criteria, which can lead to missed opportunities or operational inefficiencies.
Proposed Solution: Enable customizable notifications that allow users to set triggers based on:
- Rate plans or promotions
- Space categories (e.g., suites, meeting rooms)
- Specific conditions (e.g., minimum stay, package inclusions)
1 vote -
Make invoice automation optional after rooming list import
La création automatique d'une facture par chambre lors de l'import d'un rooming n'est pas un besoin pour mon hotel. Cette fonctionalité devrait être facultative.
1 vote -
Identical items from integrations (third party systems) are automatically merged into a single billing item
Summary of the Issue
During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.In contrast, bookable services (e.g. breakfast) are handled as individual, divisible…
1 vote -
Allow choose checkout date cross the different months on the same calendar without manual swich
If the check in date and check out date are not in the same month, the calendar should be a continuous calendar without the requirement for manual switch to next month to be able to choose the check out date. Allow choose checkout date cross the different months on the same calendar without manually switch to next month.
1 vote -
Baby bed note in the Mews app
When a baby bed needs to be in the room, you will see it on the app behind the check-in time.
Unfortunately, this is difficult to see.
Can it maybe be made a bit brighter by giving it a different color or something?
1 vote -
House Blocked Space
We have only 6 units and our cleaning schedule is based on a minimum of two to clean (outsourced) - so we do not have cleaning on a daily basis. To avoid booking rooms that are not yet cleaned (or blocked for holidays when we are closed) we used the house blocked space. Unfortunately, that blocked space will cause the cleaning status to default to dirty automatically - even if you change the status back to clean - it will bump it back to dirty until after the last blocked space date - check out time. Should be able to…
1 vote -
Option to create a “Virtual Dummy” Space
At this time, one cannot add a reservation to a space without a Space Category assignment, therefore preventing the space from being used as a virtual dummy.
**Early check-out before assigning the actual room
Helps process:
Pre-arrival cancellations
Group block adjustments
Test reservations sent from the channel manager**Holding reservations temporarily
For:
Fake/test OTA bookings
Testing rate rules
Reviewing tax setups
Staging reservations before reassigning real rooms1 vote -
Standard - Rechnungsname zu kryptisch
Bitte so einstellen, dass MEWS die Rechnung nicht "Meier-21-2-418E" benennt, sondern "21.02.2026 - 22.02.2026 (Martin Meier)". Das wäre weitaus verständlicher und würde uns helfen verschiedene Rechnungen besser zu überblicken.
1 vote -
Weekly Reservation Timeline View
When selecting the Days view in the timeline, it only allows reservations to be viewed for almost up to a week. Once that week rolls over, it becomes quite difficult to view multiple reservations in a single continuous view.
Therefore, having a weekly view on the timeline would be amazingly beneficial.
Having the ability to go one or two steps further back would be extremely beneficial for the property, especially since they mostly work with longer-stay guests.
1 vote -
Multi Property: add the possibility to set user rolse and permissions
Today central users are automatically admin. So it is not possible to give the multi-property access to a new user by limiting some areas as it can be done in each property.
Ther request is to extend the roles created for the different properties also for the MMP. It is not optimal to have an high number of users with Admin provileges.1 vote -
Recurring availability blocks with exclusion of certain weekdays
We would like to be able to create availability blocks in Mews that generally exclude certain days of the week.
A typical example would be:A room is to be blocked for a company from Monday to Friday throughout the year.
Weekends should be automatically excluded.
The room should be automatically released again one day in advance if it has not been booked.
Currently, it does not seem possible to create availability blocks with a recurring weekday pattern without having to manually create new blocks every week.
It would therefore be very helpful if availability blocks were expanded to include…
1 vote
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