2189 results found
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Payments methods: Restaurant cheque + Ticket Restaurant card
Add restaurant cheque and meal voucher payment methods in order to :
- be able to manage these payment methods from reception via MEWS and not just from the POS
- be able to perform accounting adjustments from MEWS in the event of an input error in the POS, which does not allow this type of action to be performed2 votes -
Add user creation information to the action log
We can see when a user was created but not by who. It would be great to have this information too.
2 votes -
Add 'Access to the Reservations Report' to the permissions which can be assigned to a user
Mews is implementing many extra ways to secure the user account.
However, if it happens that a hackers gains access to the Mews system, you are pretty much done.All users have access to the Reservations Report, and if the Permission 'View Customer Data' is given to the user (which it will be in 99.9% of the cases) the hacker can easily export the Reservations Report including ALL of the guests private information.
If access to the Reservations Report is either available as an individual permission, or added to the permission 'Access to sensitive reports' a hotel can protect themselves…
2 votes -
Roomtype setup also needs to have the option to configure a rebate accounting categorie
Roomtype setup also needs to have the option to configure a rebate accounting categorie. We want to split revenue per roomtype with different accounting categories. This is possible, but when revenue is rebated it goes to a general rebate categorie instead of the configured room type accounting categories. Seems like the product team forgot to develop the rebate- and cancelled items accounting categories settings in the room type configuration section.
2 votes -
A report of all payments and deposit made in a specific date range and linked to reservations in specific date range as well
It would be really helpful to get a report of all payments made into a specific date range and linked to reservation in another specific date range as well (for example: list of the deposits paid in 2024 but linked to reservations for 2025)
2 votes -
Additional and/or customizable frequency options for scheduled reports
Currently reports can be scheduled to run hourly, daily, weekly, monthly etc.
It would be helpful to have more options ie. 6-hourly, fortnightly etc. and/or the ability to set a custom frequency for report exports ie. 6AM, 2PM, 6PM to correspond with staff shift times.
2 votes -
Sort out cancelled / no show reservations in groups
When going through cancelled / no show reservations (groups) it is time-consuming having to click on each and every one of the reservations in the group to see what date and what reason the booking was cancelled.
In groups it would be great if you were able to organize them by date, as well as, reason (cancelled / no show).
The best solution would have been to sort them out as we have when it comes to past and future bookings and by date but instead "cancelled" as one and "no show" as another one.
If you then click on,…2 votes -
Activation and deactivation of users
In the user management section, it would be nice to simply deactivate or reactivate user profiles. Sometimes users work for seasons and leave the company for a few months between seasons. Currently, if you want to stop the access to Mews, you have either to remove the rights of the user or you have to delete the profile and recreate a new profile when the user comes back. When you try to remove the rights, if will not work if the user has created export schedules. The only person who can remove the export schedules is the user himself. It…
2 votes -
rate details
Enable Hover Functionality for Rate Notes in Reservation Overview
It would be extremely useful to have the ability to view rate notes in the reservation overview by hovering over the rate name—similar to the functionality that’s already available when creating a reservation. Rate notes often include essential information regarding rate inclusions, restrictions, and conditions that are vital for quick reference.
Currently, accessing rate notes in the reservation overview requires additional steps, which can disrupt workflow efficiency. Implementing this hover function would make it easier for team members to quickly review important rate details, enhancing both accuracy and response time when…
2 votes -
Purchased Product Notifications
(1) Enable notifications specific to products purchased/booked by guests or added by staff to a bill (not just from the OCI flow, but from any time the product is sold).
(2) Enable a feature that can filter reservations by Products purchased/booked.
2 votes -
Make it easier to give access to relevant reports when assigning roles
Please split the different available reports in the Permissions tab when assinging roles to employees.
This way we can make several reports, like a reservations report, available for a number of employees who need this while they do not need permission to the Accounting report or Accounting ledger f.e.2 votes -
Afficher les personnes exonérées de taxe de séjour dans un rapport
Pour nos établissements dont la taxe de séjour est paramétrées en produit.
Lorsque nous déclarons nos taxes de séjour à la ville, nous devons également déclarer les personnes qui en sont exonérées (pour la France cela comprend les mineurs, les hébergements d'urgence, les travailleurs saisonniers, les habitants de la même ville, ect).
Nous souhaiterions une option "exonération de taxe de séjour" au niveau de la facturation du séjour et que ces clients apparaissent dans un rapport.
Ceci nous éviterait de devoir tenir un tableur excel alors que nous avons un PMS.2 votes -
do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room num
Do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room number. The property should have the option to decide if the future bookings with a lock on, can limit the availability in the inventory in order to ensure that a client can have the room number he wants.
2 votes -
Refund permission
Modify user permission (Charge Cards online) - It would be good to have our Reception team be able to take payments but not process refunds. This should be done by Management only.
2 votes -
Responible person
It would be great to be able to add "responsible person" to a group booking and on the accounting ledger.
2 votes -
Mews App: Filtering "Service" on the Spaces Page should automatically reflect in "Assign" Page
It can be cumbersome to filter further on the "Assign" Page (hand icon) when a client has already filtered the service on the "Spaces" Tab (house icon), especially for the number of Spaces we still have to go through in order to select the correct space per that service. Somehow, ALL the spaces are still listed regardless of the filtered services.
2 votes -
Audit Logs: Reinforce and Increase Admin Access
IT and Property Admins are requesting a more robust platform for their permissions where they can manage login audits (for example) for the properties they are running so they can react more urgently and proactively when necessary without needing to involve the Support team as the first plan of action(especially in time-sensitive cases).
2 votes -
New Product Order Page: Add "Currency" Field
On bill > [+] Add Product > It would be useful to eventually add a "currency" field to change the currency of the product for those environments accepting multiple currencies.
At this time, one has to create multiple products to reflect a distinct currency in their settings.
2 votes -
Pull Reservation Report by Space/Room Type
It would be nice to pull data by "Space Type" from the reservation report. The Totals mode is an incredible tool -- but just as the Mgr Report has Stay revenue separated between Rooms or Apartments or Suites (or the different room types), it might be incredibly useful to have this filter as well.
2 votes -
revenue per travel agency graph
Label the revenue which has not been generated through an agency as "direct", instead of "blank".
2 votes
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