1944 results found
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giftcard
Add Giftcard to payment possibilities in booking engine and connect with Gifty via Marketplace so that guests can hand in their giftvoucher in the process of making a reservation.
1 vote -
add a number of nights the reservation is for to the reservation report view
Would it be difficult to add a number of nights the reservation is for to the reservation report view? This would help tremendously. Currently it is very difficult to find the amount of nights the guest has booked in PMS without creating a report - only in Reservation preview from Reservations overview. Otherwise not anywhere in the Reservation properties. It would help choosing appropriate reservations for upgrading when necessary to make available a room category, or to control that room rate is producing correct LOS (controlling the restrictions), or controling that correct products have been added depending on the Length…
1 vote -
All Out of Service to be used for future dates
When you select out of service it will then give you the option to add a date and time for the future, so its set up similar to Out of Order.
It allows us to block rooms in the future without impacting the inventory. This is particularly helpful for group managements.
1 vote -
Alert instellen wanneer er met een bepaalde voucher geboekt wordt
Ik zou graag een alert krijgen als bepaalde personen met een bepaalde code geboekt hebben
1 vote -
Choosing the order of rates in the New Reservation Screen
It would be much more comfortable if the property could choose the order of their rates showing in the New Reservation Screen (NRS).
Providing a more friendly and personalized use of the system when manually making a reservation for a guest.1 vote -
Ability to edit seasonal base rates the same way as dependent rates
Posting on behalf of property:
For a seasonal base rate, when I want to add an absolute adjustment for specific dates for a specific space category, it does not allow me to do it as simply as for dependent rates. Instead I need to enter the dates, and manually write the price to override. This is quite manual, and much easier to do on dependent rates.1 vote -
The new 'reservations report' layout is confusing to read.
The old layout of the 'reservation report' is much easier to read and much more user friendly. Especially the section containing notes. In order to see them clearly you have to hover over them, which is time consuming and frustrating for the user. The zoom out function is available but I feel this causes potential to miss vital pieces of information. A lot of important details are noted in this section and I feel it is imperative that we can see easily and clearly the words written in this section. The rest of the report is actually very clear -…
1 vote -
Configurable Revenue Management Impact for Block Bookings
Feature Request: Optional Inclusion of Block Bookings in Revenue Management Calculations
Currently, in Mews, Block Bookings reduce room availability, but their impact is not reflected in Revenue Management and rate management views until reservations are created through Pick up.
This behavior does not fit our operational needs. When a room allotment is blocked, we would like it to be taken into account immediately in Revenue Management and pricing views, without requiring reservations to be created first.
It would be valuable to introduce a configurable setting allowing users to choose between the current behavior and immediate inclusion of blocked inventory in…
1 vote -
Hiding public rates when using voucher
We would like to only have the voucher/promotional rate visible when using a voucher code, similar to when using the booking link from a group block. Right now, both promotional and public rates are visible.
1 vote -
Dear MEWS Support Team, We have noticed what appears to be an inconsistency when editing products and adjusting the unit price. In the ed
inconsistency when editing products and adjusting the unit price.
In the edit window, the system displays a field labeled "Total Incl. Tax", which suggests that the amount shown includes all applicable taxes. However, the displayed amount does not appear to include taxes at that stage. The taxes are only applied and reflected after the charge is posted to the folio, at which point the total amount increases to the actual tax-inclusive value.
This can be misleading, as users may expect the "Total Incl. Tax" field to show the final amount that will be posted to the guest folio, including all…
1 vote -
Default to net value
Have a general setting that allows us to default reports to Net value rather than Gross value. It is time consuming and prone to error to have to keep remembering to adjust the setting, would be far simpler to be able to set this as a default.
1 vote -
alphabetical order in display of payment policies
there is no alphabetical order when the payment policies are displayed - this makes it particularly hard for the user to retrieve one particular payment policy
1 vote -
invoice layout
Invoice Layout: Consumed
It would be nice if the column "consumed" could be renamed "Date".1 vote -
Aufgabe automatisch erstellen, wenn Produkt gebucht/zugefügt wird – unabhängig vom Kanal
Aufgabe automatisch erstellen, wenn Produkt gebucht/zugefügt wird – unabhängig vom Kanal - oder von wem das Produkt gebucht wird.
1 vote -
OTA Room Reservation Billing Screen Offers No Way to Open a Guest-owned Bill Directly
On occasions when a Guest with an OTA room reservation has no charges throughout their stay (yet), but incurs a charge during or after their stay in a post-departure billing scenario, I have found that following the roll-out of billing automation, the ability to open a new bill owned by the Guest is not available on the billing screen.
Instead, a new bill can only be opened that is owned by the OTA and must be manually changed to be owned by the Guest, and association with the OTA must be removed.
I opened case 00628498 with live examples and…
1 vote -
Print or email a partial invoice
It would be nice to have an option to select a Partial/Separate Invoice without the trouble of splitting a reservation into 2 separate reservations. We get many corporate people who might stay 3 nights getting reimbursed by the company and add 2 nights so they can have a get away with their spouse/partner for the weekend all on their personal card. Or even if it is not specific nights, a guest may not want more than the room charges on the invoice submitted to the office, because the employer may not reimburse the hotel stay for the business trip if…
1 vote -
Down Allergy
We offer down bedding by default and hypoallergenic upon request. I want the guest to have the option to check the hypoallergenic box when making their reservation so we know how to prepare their bedding. We can't find out upon arrival that this is needed as it takes too much time to implement. The special requests blank field isn't good enough as the guest needs a specific prompt for this request that we can automatically alert housekeeping to.
1 vote -
Data storing
Mews only stores data for 3 months, which is too short. If issues happen, they are usually way past 3 months. For example, guest emails, pricing etc.
It is beneficial for hotels to access all email history per guest, 6-9 months at least. The same goes for pricing; looking into reports back in time makes no sense, and you can not get a correct average price for the past on a day-to-day basis as well as per whole month.
So, please do increase data storing to a few more months.
1 vote -
chambres en inspectes
Hello,
I work at the front desk of Comfort Hotel Saran in France.
Every day, we need to set all rooms to “Inspected” status.However, this takes a lot of time because we currently have to update each room one by one.
Would it be possible to add an icon or a button that allows us to set all hotel rooms to “Inspected” with a single click?
Since all our rooms are cleaned every day, this feature would save us a significant amount of time and would be extremely helpful.Thank you in advance for your support.
Best regards,
Front…1 vote -
More Features and Information in the Timeline
n our previous system, HS/3 (Germany), there were extensive functions and direct information available in the occupancy plan, which corresponds to the timeline in MEWS.
- Reservations could be extended or shortened directly in the timeline, and travel dates could be changed by moving the reservation horizontally.
- It was possible to see directly how many people occupied a room without selecting or clicking on a booking.
- Important guest and reservation details were displayed simply by hovering the mouse over different bookings, especially the phone number.
- It would be helpful if reservations could also be downgraded, perhaps with a pop-up warning when…
1 vote
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