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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2150 results found

  1. Outlet information should be split up based on Revenue and Payments in the Accounting Report to quickly see the total revenue of the day. This is similar to how Revenue and Payments are set for Revenue and Payments for transactions that take place inside the PMS.

    2 votes

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  2. We work with two bookable services; stay and shortstay, using the same rooms. We want to ensure availability until a certain time for our shortstay partners therefore, we are using availability blocks with the moving release option. Unfortunately, the availability blocks are only blocking rooms in one bookable service. Making it possible to book the blocked rooms in the stay bookable service. It would be great if the system blocks these rooms in both services when adding an availability block in one of the services.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Given that the roster of IATA registered travel agencies is essentially finite, though subject to occasional changes, with updates regularly made to the IATA database, it might be advantageous for Mews to integrate access to this database. This would facilitate the selection and mapping of IATA agencies.

    This notion parallels the address search functionality already incorporated, ensuring that hotels maintain an up-to-date repository of agencies for collaboration. Presently, a challenge arises wherein some properties list IATA agencies as separate companies, while others opt for the lengthier process of creating a travel agent contract.

    By enabling selection from a pre-established list,…

    2 votes

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  4. It would be nice to have the option to add the space number into booker confirmation. We drive revenue by allowing customers to pay extra to select their exact space number, and having the ability to show them this on their confirmation and not just pre-arrival would be helpful.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. On my team, we have a lot of people that "wear many hats" As an example, we have 6 people on the guest services team. 2 of those 6 are concierge as well and will be the ones assigned to follow up with a guest when they request recommendations.

    Instead of assigning a task generally to the whole Guest Services team and wait for these two specific people to address the task, I would like to be able to assign people multiple roles so that those two people can be Guest Services and Concierge. This is just an example, at…

    2 votes

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  6. As Mews grows in Thailand, the introduction of system language and L&D collateral becomes important.

    2 votes

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  7. I was trying to have 3 sets of restrictions on a given Rate Group.
    - One for arrivals up to 90 days
    - One for arrivals between 91 & 120 days
    - One over 120 days.

    Any smart ideas as to how this can be addressed, without having to create seperate rates to deal with each restriction.

    2 votes

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  8. Hi,

    Mews implemented a new scrollbar in the middle for billing. I find this unnecessary as we already have a task bar. Visually it looks terrible and functionally it does nothing.

    I'm requesting to remove this feature.

    2 votes

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  9. When sending Support Cases, we can not see what was already sent, even when receiving a reply we can not see our originally asked question.
    It would be good to have an overview of all Support Cases in the company in one place. This makes communication easier and we can always refresh our knowledge by going through tickets instead of asking again and to have One raised case as a one thread.

    2 votes

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  10. At the moment, MEWS only has the option of "Overridable prices". It would be great to have a "Discount" option where we can apply certain discounts to items of the choice (in percentages that will reflect to the amount). Connected to this, a report for all discounts given would be a good addition.

    2 votes

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  11. Please we would like to ask if its possible to have report from BIZZON of cost for each revenue center.
    Report of cost of food and beverages for each revenue center.

    2 votes

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  12. When closed to stay restrictions are in place it would be very helpful to show them on the timeline.

    Our previuos PMS software (Slope) used to display them using locks.
    Please check this screenshot:
    https://drive.google.com/file/d/1R2AD6kZAoJCXaR_vdAGEG2beG5eri2XE/view?usp=sharing

    Thanks for your consideration!

    2 votes

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  13. 2 votes

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  14. PURO Hotels need to enable new source for CURRENCY EXCHANGES, they need to work with both EUR and PZL but the source for the exchange rate between these 2 currencies needs to be POLISH NATIONAL BANK, this is not an option right now on the actual integration
    Customer would also be happy if we can create endpoint to manually update the Exchange rate via API

    2 votes

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  15. When Making the connection with D-edge it would be good to have one button to sync multiple rates at once (instead of having to sync the rates one by one)

    2 votes

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  16. Show company/agent added to booking in the billing screen

    2 votes

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  17. Let properties own Stripe account to integrate in mews to collect prepayments via other payment options (EPS, Klarna, SEPA etc.)

    2 votes

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  18. Currently set to cheapest in the category which you may not wish to offer unless validated nor is it inline with default rate setup

    2 votes

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  19. Currently, the system doesn't allow closing bills with more than 3,000 items.
    Properties have to rebate some items and then repost the revenue to another bill.

    2 votes

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  20. TechGlobal360 is one of the best seo company in gurgaon that provide best Digital services, which includes SEO, PPC, ORM , SMM, Web Design & Development. Visit now https://techglobal360.com/seo-company-gurugram

    2 votes

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