2178 results found
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Add "send marketing postal mail" to import
Make the "send marketing postal mail" option available alongside "send marketing emails" in the mews import file.
Many hotels – including ours – are treating e-mail opt-in differently from postal opt-in and would like to import their customer information accordingly.
2 votes -
Departing tag
Keep the old system in the app where tags like "departing" is always showing on the rooms. This way you don't have to use the filter.
2 votes -
Choosing age categories per rate group or product
It would be much needed to have an option to choose which age category to link to rate groups and products. Now we are forced to sell 0€ products and also package rates for children, even though they are not available for children. Very handy for booking engine and less confusion to end customer.
2 votes -
Change a rate (code) for a reservation and to a group rate code
Often we get attendees that make reservations outside of the group block, usually by human error. It would be ideal if we can edit the rate code or change their rate to a group rate block and then, after changing the code, it automatically changes the room rate to match the group rate, applies the group routing rules, group product rules. I have seen this is all our previous PMS systems, I am confused why its not an option.
2 votes -
Timeline layout
In the timeline, there is no neat separation between different room types leading to mistakes when moving around reservations. It would be helpful to have a gap in between or a thicker line to make the separation more clear.
2 votes -
timeline
From an ops perspective it would be good if we could sort the studios by studio number from top to bottom, instead of being grouped by studio type and then sorted
2 votes -
Show in order overview field the name of the staffmember who made the booking
Many details are visible in the overview field but for us a very important detail is who made the booking.
This person has the overview and does the follow up.
Now I have to go to "Action log" which is packed with all kinds of updates often irrelevant to the case and scroll all the way down to the bottom to find the name of the creator.
I need to know ASAP who made the booking so I know who to ask about the booking.
Thank you.2 votes -
Personalize price of the product in a group.
Be able to personalize the package and value of the product in a block of availability
The customer want to customize the price of the product per group.
The value of the meals are negotiated per group2 votes -
kids icon in report
Add a unique icon for a third category of age so in reports, we can easily see the difference between the adults, the kids and the teenagers as for some products, teenagers pay same price as adults but for others they don't so we need this distinct category.
2 votes -
Multiple Out of Order assignments at once
I am suggesting an enhancement to our current system functionality that would significantly improve efficiency in managing room availability.
Currently, our system allows users to mark rooms as out of order individually, necessitating a manual process for each room. However, I propose the implementation of a bulk room blocking feature, enabling users to designate multiple rooms as out of order simultaneously.
This enhancement would greatly benefit our operations, particularly during situations where it's necessary to temporarily remove several rooms from sales availability concurrently. By streamlining the process, we can optimize time and resources, enhancing overall efficiency in our hotel management…
2 votes -
2 votes
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Accounts Receivable Aging Chart/Management by Calendar month
It makes sense to me to flexibility in AR Management.
The 30 | 60 | 90 day industry standard seems to suit many hoteliers but is hard coded in most PMSs with AR Modules/functions.Some operators in Japan wish to manage and reconcile AR Accounts by calendar month. This is likely to be true elsewhere, given flexibility to do so.
2 votes -
Rate per occupancy per period
The customer want to be able to apply different value on Extra occupancy adjustment and age category on different period
. Example, the child and teen are not the same value on high and low season.2 votes -
Stay Restrictions - replicated to dependent rates
It would be fantastic if you could get the option to replicate stay restrictions on the base rate to all dependent rates.
I know that there is the possibility of applying restrictions to multiple rates simultaneously.
Some RMS's (Revenue Management systems) are playing with the idea of allowing you to send stay controls from the RMS. The only challenge is that they usually only allow mapping to one rate (your base rate), and hence any restrictions applied using your RMS will only apply to the base rate and not the dependent rates.
Slightly complexed.... the basic question is how to…
2 votes -
Be able to reuse rates
Ideally we would like to be able to reuse rates for promotions, just changing the name and percentage of discount.
Currently if you change the name of the rate it will change as well in all existing reservations, when ideally this would not be the case.
If we have the same logic that applies to the price (it does not change in an existing booking even if you change it later) to the rate name then we will be able to reuse rates without need to create a new one every time we launch a promotion.
2 votes -
Accounting editable history window
Remowe/extend the limit of accounting editable history window. Now it is set for maximum 7 days, but it should be up to property do decide what period should be editable.
2 votes -
Outlet Report (Split between Revenue + Payments)
Outlet information should be split up based on Revenue and Payments in the Accounting Report to quickly see the total revenue of the day. This is similar to how Revenue and Payments are set for Revenue and Payments for transactions that take place inside the PMS.
2 votes -
Availability blocks through different bookable services
We work with two bookable services; stay and shortstay, using the same rooms. We want to ensure availability until a certain time for our shortstay partners therefore, we are using availability blocks with the moving release option. Unfortunately, the availability blocks are only blocking rooms in one bookable service. Making it possible to book the blocked rooms in the stay bookable service. It would be great if the system blocks these rooms in both services when adding an availability block in one of the services.
2 votes -
IATA registered travel agencies
Given that the roster of IATA registered travel agencies is essentially finite, though subject to occasional changes, with updates regularly made to the IATA database, it might be advantageous for Mews to integrate access to this database. This would facilitate the selection and mapping of IATA agencies.
This notion parallels the address search functionality already incorporated, ensuring that hotels maintain an up-to-date repository of agencies for collaboration. Presently, a challenge arises wherein some properties list IATA agencies as separate companies, while others opt for the lengthier process of creating a travel agent contract.
By enabling selection from a pre-established list,…
2 votes -
Add space number as a placeholder option to booker confirmation
It would be nice to have the option to add the space number into booker confirmation. We drive revenue by allowing customers to pay extra to select their exact space number, and having the ability to show them this on their confirmation and not just pre-arrival would be helpful.
2 votes
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