1865 results found
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Long-Term Stay: Run Monthly Account Receivables + Issue Invoices in Batch
To better assist Rental Properties (Monthly Bookable Period) - it would be useful to consider creating an AR page that would
(1) allow clients to review the accounts and bills by month,
(2) run invoices by batch,
(3) Bulk Issue Invoices, and
(4) improve billing automation to allow multiple (up to 2) automations per Monthly bookable service.1 vote -
Space 'Directions' field should display the Character limit
Currently, there is a hidden character limit for the Directions field in the configuration page of a space. When exceeding the limit, there is no warning & after saving the field resets to empty. Displaying the character limit will help stay within the boundaries and save time re-entering the directions to the Space.
1 vote -
Feature Request: Out of Service Function with Timeline Visibility
I’d like the Out of Service function to work more like the Out of Order function, with the ability to set a start and stop date/time. The room should remain bookable, but it would be really helpful if the reason and timeframe were displayed more visibly on the timeline screen.
This would be a game changer for our maintenance team’s ability to communicate with the front desk. Sometimes they’re working in a room that we still want to keep sellable, and having a clear, visible note on the timeline would make it much easier to seamlessly share that information between…
1 vote -
The new rate management screen is dreadful. Can it be changed back?
I don't know why the rate management screen has been changed but it's dreadful. I used to be able to click on individual days and quickly change the price but now can't. Can it be changed back please? Or give a quick edit option?
1 vote -
Suppress Rate
I am reaching out to request a feature update that would allow rates to be suppressed on reservations. This functionality is very important to our daily operations, as many of our corporate accounts prefer to book reservations for their associates without disclosing the rate to them.
This capability was available to our corporate clients in our previous PMS, and the inability to suppress rates now creates challenges and can negatively impact our business relationships with these clients.
Thank you for your attention to this matter.
1 vote -
Ankomstlista/Created
När vi gör ankomstlistan för nästa dag "Reservation overview report" så tar det för lång tid nu - ni har ändrad detta nyligen (ca. 10 dagar sedan)
Vi vill INTE att det hoppar tillbaka till toppen av listan när man korrigerat en ankomst. Vi vill komma tillbaka till listan på den rad/bokstav där vi är.1 vote -
lead-time specific restrictions
a direct way to set minimum length of stay restrictions that depend on the booking window—for example, enabling 1-night stays when booked within a week of arrival but requiring a 2-night minimum otherwise. lead-time-specific rules would make for a better occupancy and facilitate further processes.
1 vote -
Feature Request: Adding gateway state to profile dashboard to see if invoice was received
Hi,
It would be great to see at a glance the gateway state of a bill sent on the guest/company dashboard.
We can see it was “sent” but it doesn’t mean it was received.Gateway State let us know when dropped - for example, there was a typo in the email address
We could more easily identify when invoices have never reached our customers.
Do you think that would be feasible?
Thanks
Link to another post with screenshots: https://community.mews.com/product-best-practice-7/feature-request-adding-gateway-state-to-profile-dashboard-to-see-if-invoice-was-received-2499?tid=2499&postid=12307#post12307
1 vote -
Include the field "Purchase order number" in the search bar
We have companies who refer to their reservation by purchase order number.
It would be great to be able to search by purchase order number and the reservation in question would be brought up.1 vote -
Clicking on a date in the next month
Would be wonderful if you could click on a date in the next month rather than them being blanked out and you having to go up to an arrow in the month calender and clicking a small arrow to move to the next month. Time and wrist saving!
1 vote -
Internal Messages: Create Internal preset Groups
Allow Admin Users to create an internal group to facilitate group messages between staff. Right now they can only select staff one by one.
1 vote -
Voucher / Promo Codes for a € discount on the booking amount in the booking engine
Being able to offer a voucher / promo code that allows for a price reduction from the booking amount. E.g. using code "Spring100" in the booking engine to receive a 100 € discount on the price. That is sometimes more effective than offering a %-discount.
1 vote -
Automatic change of cleaning status for parent rooms
The cleaning status of the parent room should also change automatically if the parent room is booked with two seperate reservations. F.e. If both reservations checked in -> parent room should change to same status of both reservations. The same applies if both rooms have been checked out.
At the moment housekeeping has to change the status of the parent room manually.1 vote -
Configurar los campos predeterminados de "Motivo de reserva"
Necesitamos estudiar nuestro mercado estratégicamente. En segmentos ya hemos personalizado pero necesitamos personalizar también en "Motivo de reserva" para poder tomar decisiones, en cuanto antes por favor, gracias
1 vote -
Functionality to stop overbookings
Our establishment has to deal with numerous overbookings and, following discussions with your support team, we were told that Mews does not have any features designed to prevent this situation. Overbookings are a nightmare for responsible hoteliers, who have to find alternative accommodation at their own expense if no solution can be found internally, and they have a negative impact on the satisfaction of the guests affected. It would therefore be more convenient for everyone to develop a feature that handles the following scenario: if only one bed or one room is available and several customers attempt to book simultaneously,…
1 vote -
Streamlining Payment Entry During Reservation Creation
It would be much more efficient if we could add a new payment method directly while creating a reservation—without needing to first create a profile or open a separate tab. Many of us finalize reservations without a payment method initially, so having this option in the same workflow would really streamline the process.
Thank you!
1 vote -
Pricing tab of Reservation Screen: Add Date Picker on Change Rate Field
Allow clients to be able to custom-select different rate codes for a reservation via the "Change Rate" field in the Pricing TAB by adding a date picker feature.
1 vote -
Cancellation policies per room category within a single rate
We’d like the flexibility to define different cancellation policies per room category, without creating separate rates.
Example:
- Standard Room: free cancellation up to 7 days before arrival
- Suite with Sea View: free cancellation up to 14 days before arrivalBoth should be part of the same rate, shown consistently across booking channels and internal systems.
Maybe as a rule?Thank You!
1 vote -
consumption date on the invoice preview
Is it possible to add a consumption date in the invoice preview for the products and services?
To see the consumption details we need to "print” the invoice to see the overview.
It would be more optimal to have it visible on the invoice preview.1 vote -
Possibility to issue invoices in a simpler format
In order to issue invoices in the "Overview by date (no reservation details)" invoice format we would need 3 changes to be implemented:
1.Add notes to the "Overview by date (no reservation details)" invoice format
Currently the "Overview by date (no reservation details)" invoice format does not show notes for additional products for the services that have the option "has expanded bill items" and for products that have "bill as package" disabled.When the system does not allow the correct date to be selected, this "notes" field is often used to specify the date of when the service was…
1 vote
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