1974 results found
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changing room type
while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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post payment as deposit
When taking a manual payment such as on arrival, post as a payment against a deposit bill raised in same button, e.g. take payment and raise automatic deposit bill. This will save front desk time when checking in a high volume of guests that pay via pdq terminal on arrival and allow them more interaction time with the guest.
11 votes -
Add a comment on an open invoice for colleagues
It would be nice if you could write a comment for the team on open invoices in the settlement window, or if you could "lock" the invoice for other colleagues to edit.
This can be very helpful, for example, if you Have to consult with the customer regarding the invoice and want to mark this so that someone else does not write to the customer again.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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beeing able to toggle product details on and off in the invoice window
It would be useful if you could also activate or deactivate the "Includes detailed invoice items" option for a bookable service when creating an invoice, without having to jump into the depths of the financial settings.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Benachrichtigungen detaillierter
In den Benachrichtigungen, wäre es super hilfreich, wenn nicht nur "neue Bestellung erzeugt" stehen würde, sondern zB. "Neue Distributor Buchung Anreise heute", oder "Neue Booking.com Buchung Anreise 02.05.22"
Zusätzlich wäre auch ein Logo anstatt des grauen Kreises sinnvoll.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Wochentag zusätzlich zum Datum (Day of the week in addition to the date in the Reservation info)
Bitte den (abgekürzten) Wochentag zusätzlich zum Datum zB. bei Reservierungsdetails anzeigen.
.....
Please enter the (abbreviated) day of the week in addition to the date, e.g. show at reservation details in the reservation info (right hand side of a reservation)
18 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Room Type Overbooking
Functionality to allow Room Type Overbooking while maintaining total capacity of the hotel.
When noticing high volumes of demand for standard rooms and upgrades won't sell, you can allocate an amount of rooms you want to overbook on the standard room while still maintaining the total capacity of the hotel.29 votes -
Tagging Staff on Note Creation
We currently have the ability to assign a task to a user. However, in Notes, we can only leave plain text messages. We would like the ability to tag users using @function in Notes if this is possible. Also, would like to see who left a note by User and the note alway appears as General and not the specific user to created the Note.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Rebate by discount or amount
It would be awesome to be able to rebate a discount and not the whole product. Or to correct the price for example when we invoiced a wrong rate for the night
7 votes -
charges applied to primary booker and not split between guests
When charging to a room all charges should be applied to the primary booker and not spilt across the individuals in the room.
1 vote -
2FA authentication on the device rather the sign on
2FA does not authenticate the device rather the sign on, can this be applied as a device authentication rather than sign on as it impedes operations. Feature request to have more flexible ways around using the 2FA a fob to login at the desk for example?
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restriction suite à un check-out et avant le prochain check-in
Pourvoir définir qu'un check-in ne peut pas avoir lieu avant un certain délai suite à un check-out.
Ce délai peut-être pour certaines catégories de logement ou juste pour certains jours de la semaine.Par exemple:
nous n'avons pas d'équipe de ménage un we, donc interdire les réservations avec une arrivée le dimanche si un départ est prévu le samedi.
Et inversement, une arrivée est prévue un dimanche, la chambre ne pourra pas se vendre si le check-out de la nouvelle réservation est la veille.27 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Possibility to detach/unmerge a room from a group
Sometimes rooms are added to a group that do not appear to belong together, or an error occurs and a room is added to a group.
It would be practical if you could remove rooms from a group. Currently, this is not possible.
43 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Exclude child spaces from automatic assignment
We currently have the problem, that we sell apartments (parent space) which consist of a living room and 2 bedrooms (child spaces).
The two bedrooms/child spaces (Studio and Standard category) can be booked individually. This phenomenon should only come into play, when all other rooms of the same category are fully booked.
Due to the automatic assignment, we sometimes have bookings in the child spaces which results in the apartment not being available and our staff have to change assignments themselves. Currently we have no option to exclude child spaces from the automatic assignment.
Therefore, we would like the room…
26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Differentiate between open and closed accounts in Reservation Report.
Previously, closed accounts were shown as €0 and open accounts were either in positive or as €0.00 if the account was at €0 but without closing the billing.
Seeing that the account was at €0 meant that it was closed, and identifying the open accounts was much easier, could it appear like that again?1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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auto response messaging
Auto responses for frequently asked questions within customer portal. Hotel to be able to customise own responses i.e what time can we check in? Do you have parking?
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Group Overview
We need a group overview where we can see upcoming groups (groups in our case means minimum 10 rooms or more per booking).
Just an easy overview of all the group (not individual booking) maybe a month ahead. It could be in a report or by similar to timeline.
The headline per group should be the travel agency name or company name.103 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Interactive Training on MEWS University
While going through the MEWS University it would be EXTREMELY beneficial to allow us to get involved and interact by moving our mouse pad etc.. rather than just watching and listening. Maybe a more personal training experience where the persons voice asks us to move our mouse pads over a certain area and select options etc..
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Improve Namelist group booking
when you want to implement a namelist for a certain date. However that booking is a group booking with multiple dates. And even if you select only 1 date, all bookings will appear in the downloaded name list without order. Meaning that all dates are mixed up and then you also need to add 50+ names. It takes very long and it would be better if you can implement it per booking date.
Same goes for confirmed and optional bookings. If you download the namelist both bookings are implemented in the namelist, You prefer only the ones selected - which…
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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See the difference of single use and double use in the booking summary
It would be helpfull to see in the reservation summery how many double use and single users are in the booking. Especially in group bookings, you need to count every time when the client adjust the number and forwards the namelist.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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