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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2189 results found

  1. For when a customer may request their personal data, develop an easy way to export all customer data in one report.

    6 votes

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  2. 11 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. 5 votes

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  4. I would like to see the total price of a group reservation in the summary tab

    15 votes

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  5. Insert notes during special dates (events/ bank holiday's etc) in the timeline/ or color them so we are aware of pricing/ occupancy due to a special reason.

    142 votes

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    idea to upvote  ·  19 comments  ·  Other  ·  Admin →
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  6. Many properties have different cleaning schedules based on space type or standard interval. Currently there is only a single housekeeping interval available in Mews, so additional customization fields could allow properties to choose more detailed procedures for their housekeeping assignment and scheduling.

    75 votes

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  7. 11 votes

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  8. Guests may know in advance that they have companions coming to stay for only part of their reservation. Therefore, properties may want to apply these changes as soon as possible, rather than waiting until after check-in. This additional feature could allow users to split future bookings as necessary.

    487 votes

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  9. 8 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  10. 6 votes

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  11. 6 votes

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  12. At 90% consumption trigger bill quota notification for clients using Registrierkassen

    7 votes

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  13. Rather than having all restrictions based on rates, a new management screen could be introduced for general restrictions. From here, Mewsers could create independent restrictions and then apply them to rates or rate groups as necessary.

    45 votes

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  14. 5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  15. A calculator inside Mews number fields. For example, when creating a 30% deposit, we have to use a calculator. Having the ability to do the calculation inside Mews would save a lot of time.

    8 votes

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  16. As housekeeping complete their daily cleaning schedule, they are often responsible for restocking minibar products or other room amenities. Therefore, adding stay product details within the Commander application could provide stocking information and reporting capabilities so that each room is prepared exactly right for the next arriving guest.

    21 votes

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  17. 7 votes

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  18. Right now, it is only possible to check rate totals when creating a new reservation. Even then, the total price is shown based only on the currently selected rate for stay and products added. A rate query tool would be a great option to help clarify and check prices, availability, and restrictions that may apply to different rates, with or without certain products. This additional functionality could also help revenue, sales, and marketing departments to save time and streamline their efforts.

    14 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  19. 7 votes

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  20. 9 votes

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