Settings and activity
118 results found
-
19 votes
Review of Mews Search starting and in exploration phase
Claudia M.
supported this idea
·
-
79 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
Claudia M.
supported this idea
·
-
15 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Claudia M.
supported this idea
·
-
29 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Claudia M.
supported this idea
·
-
21 votes
An error occurred while saving the comment Claudia M.
commented
This is a request we already reaised in 2019. Today I'd like to share the used case for this as well. When a guest is checked out, usually there is a standard the invoice can remain open longer than 7 days after departure, before it either must be closed to CityLedger / AR or revenue must be correct. In anyway something must happen with this invoice. At the moment the front team needs to export the accounting report, save as excel, add in a comment line why this invoices are still open. Then share with the management. This notes or comments are not saved in MEWS and therefore the hotel needs to do the same a week later, export the actual ledger and go thorugh every single invoice again to leave a note. This is extreme time consuming for the hotels. This is why we require a possiblity to add in notes/comments on every bill open in the accounting leger keep track and only comment on new bills or update comments from older inovices.
Claudia M.
supported this idea
·
-
45 votes
Hello from the Mews product team! We appreciate your feedback and taking the time to write to us. "To be resolved" is prompted when a bill requires to be closed, of course if this confusing while working in the accounting ledger, we are open to review it.
We have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
supported this idea
·
-
13 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
supported this idea
·
-
20 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
supported this idea
·
-
6 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
shared this idea
·
-
48 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
supported this idea
·
-
4 votes
An error occurred while saving the comment Claudia M.
commented
I like this idea, collecting Opt in on every possible guest touch point would be important to increate the guest database. Therefore I fully support this idea and would go even further to request it on all pages on the navigator.
Claudia M.
supported this idea
·
-
19 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
supported this idea
·
-
12 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Claudia M.
supported this idea
·
-
25 votes
Idea is ready for the upvotes!
Please provide your feedback in the below comment section. How likely are you to benefit from this idea?
Looking forward!
An error occurred while saving the comment Claudia M.
commented
Just one more addition, it should also be possible to cancel the authorization 1 day after departure automatically.
An error occurred while saving the comment Claudia M.
commented
what we do manually every time at the moment is to authorize the cc of the guest upon arrival with the full stay amount + an additional security deposit of which is different for a room or bed.
this authorization should be available via MEWS merchant as well as MEWS terminals.Claudia M.
supported this idea
·
-
34 votes
Hello everyone!
We would like to hear your feedback on this payment method. Would you like to see it being integrated into Mews Booking Engine or Guest portal? Upvote!
Best,
Mews Payments teamClaudia M.
supported this idea
·
-
6 votes
Hi all, currently this email is not customizable. Would you maybe benefit from:
1. Email being customizable
2. Email to change the wording
3. New solution where the guest will be able to e.g. swap a card or re-try payment attemptIf your answer is under 3. please reach out to me and I can add you to the beta access of this feature. If not, happy to review other suggestions!
Thanks,
Product teamAn error occurred while saving the comment Claudia M.
commented
we would be happy if we could customize those email and word it ourselves and also providing the offer to the guest to swap the payment method and try again. this would surely be the most customer friendly solution.
Claudia M.
supported this idea
·
-
26 votesClaudia M.
supported this idea
·
-
58 votesClaudia M.
supported this idea
·
-
186 votesClaudia M.
supported this idea
·
-
97 votesClaudia M.
supported this idea
·
At the moment the action log needs to look through on a pdf or the screen. A lot of times it's required to filter for specific users on longer time frames.
But the even more important point is to make it available for scheduled reports to get it in the inbox for the controllers.