The simple ability to take a picture of their ID for online checkin, and a ''Selfie'' at the kiosk could be a good 1st step, and easy to deploy.

What kind of device do we need to add/scan the ID of our customers in Mews?
(mini printer?)
Is this possible?
Where to buy the device?

very valuable addition for contactless check-in without the use of a kiosk!

Properties cannot scan/upload guest IDs during online check-in, or on the kiosk or in the system itself if the ID/Driver's License is issued in the US or Canada.

Mews does not support the format of IDs/Driver's Licenses in North America.

This is an extremely important feature as this is industry standard to check guest ID in North America to prevent fraud, and it would increase the value of Mews in NA Market.

We are a contactless hotel by design. It would be great to have an intuitive UX for sending guest IDs to help prevent fraud and protect the property from damages and liability w/o having to track down the guest or use a kiosk.

Enable scanning of guest IDs/passports/credit card to prevent fraud. In order to prevent guests from creating reservations with fraudulent data with incorrect names and with stolen credit card for example.

Isn’t this feature alright there ?

Hello Team,

Could it be possible to integrate the scan of the guest's ID when he's doing his online check in ?

Thanks from the LMA