Multiple booking service in one Booking engine
At the moment every booking service has its own Booking engine. It would be great if the customer could book multiple services in one flow. For example accommodation and parking spaces at the same time.
Štěpán Runát
shared this idea
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José Juárez
commented
Hello,
I believe this functionality should be a priority, since the Mews widget does allow creating a single reservation for two services in a single flow.
In our case, we have two services: one for accommodation and another for parking to manage space availability.
In the PMS, we have the option to add "parking" as a "promoted service," so if we access the reservation through the widget, it's displayed as if it were another product. But what's the point of adding this functionality if we can't book parking and accommodation together through the Booking Engine API?
In my opinion, the two most viable options would be either to allow creating the reservation with both services as an array within the `Create reservation group` payload, or, alternatively, by converting the service to a "promoted service," have the PMS assign it a product ID, making it appear as another product in the response to the `Get configuration` request. This would allow us to make a `Get Availability` request to add dates or show the "promoted service" or hide it.
Right now, we're solving this problem by booking the parking in the background and showing the total price for parking and accommodation on the confirmation page. But the issue is that when you get to the payment gateway, you only see the charge for the accommodation, not the parking, which is a bit odd.
I don't even want to think about how we'll manage when we have three services (accommodation, parking, and spa for example).
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AdminDorothy Roland
(Admin, MEWS)
commented
It would be nice to also include the Hourly Service to be booked alone on this multiple BE and NOT via the "promotion" flow of the main service.
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glenn
commented
Would be great if you could combine different bookable service like Stay and Meeting Rooms in one Booking Engine instead of having different engines for every service on various parts of your Hotel Website.