Skip to content

Settings and activity

135 results found

  1. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Claudia M. commented  · 

    it is important sometimes to send the client a link to only authorize their credit card. For example, if a 3rd party pays for the guest, in this case, we can use their card but we can not charge them upon arrival.
    Old days this was done via sending the client an credit card authorization form, however - this is not PCI compliant. Therefore a solution to replace this credit card authorization form is required.

  2. 67 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Claudia M. commented  · 

    it is required to have more flexibility in which data is collected. This should not be a MEWS decision, although I appreciate the legal requirements, every hotelier has different needs for data to be collected during the online check-in / kiosk check-in.

    Claudia M. supported this idea  · 
  3. 18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
    An error occurred while saving the comment
    Claudia M. commented  · 

    For the US market, it would be important to add in a relative product (Like a 15% service charge) to a product (e.g. breakfast) to be automatically charged, a product rule would be ideal.
    this would require adding on a relative product via a product rule base on another product.
    When breakfast product is used - add in a service charge of 15%. Hope this makes sense.
    Thanks

  4. 10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  5. 287 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    27 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.

    There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).

    Thanks for your contribution to this request and we will continue to keep you posted.

    The Mews Product Team

    Claudia M. supported this idea  · 
  6. 42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Claudia M. supported this idea  · 
  7. 69 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Claudia M. commented  · 

    I love the new function to see the mail queue on the profile dashboard. This is amazing, so we can see exactly which communication was sent out for this particular guest.
    After sharing the love and spreading the word about how amazing this new feature is with the teams, we quickly realized it is only available for admins.
    In fact, this is most important for reservations and front desk who would have the guest standing in front of them/have them on the phone and need to have quick access on which booking/cxl confirmation was sent to the guest when.
    If this can be made accessible it will be super helpful for the guest-facing teams. Admins don't deal with that every day - operations do. :-)

    Claudia M. supported this idea  · 
  8. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Claudia M. supported this idea  · 
  9. 12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Claudia M. commented  · 

    At the moment the action log needs to look through on a pdf or the screen. A lot of times it's required to filter for specific users on longer time frames.
    But the even more important point is to make it available for scheduled reports to get it in the inbox for the controllers.

    Claudia M. supported this idea  · 
  10. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  11. 17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Claudia M. commented  · 

    This is a request we already reaised in 2019. Today I'd like to share the used case for this as well. When a guest is checked out, usually there is a standard the invoice can remain open longer than 7 days after departure, before it either must be closed to CityLedger / AR or revenue must be correct. In anyway something must happen with this invoice. At the moment the front team needs to export the accounting report, save as excel, add in a comment line why this invoices are still open. Then share with the management. This notes or comments are not saved in MEWS and therefore the hotel needs to do the same a week later, export the actual ledger and go thorugh every single invoice again to leave a note. This is extreme time consuming for the hotels. This is why we require a possiblity to add in notes/comments on every bill open in the accounting leger keep track and only comment on new bills or update comments from older inovices.

    Claudia M. supported this idea  · 
  12. 18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team! We appreciate your feedback and taking the time to write to us. "To be resolved" is prompted when a bill requires to be closed, of course if this confusing while working in the accounting ledger, we are open to review it. 


    We have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  13. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  14. 17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  15. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. shared this idea  · 
  16. 27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  17. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Claudia M. commented  · 

    I like this idea, collecting Opt in on every possible guest touch point would be important to increate the guest database. Therefore I fully support this idea and would go even further to request it on all pages on the navigator.

    Claudia M. supported this idea  · 
  18. 15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  19. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello,

    Thank you for your feedback.

    Mews is fully optimized for processing payments under the PSD2 regulation.

    We are maximizing payment acceptance by asking the guest to authenticate the payment whenever the bank is requiring the authentication.

    In the booking engine flow, for example, the guest will see a bank’s page pop-up as a part of the check-out flow, if the payment is not successfully authenticated, according to the PSD2 rules, Mews won’t be able to charge the guest. If payment is authenticated, in guest profile you will be able to see that the payment is successful.

    If you’re charging the guest on the card that was not previously authenticated by the guest, if the bank, at the time of the payment is requiring the biometric or SMS acceptance via bank code, as the guest is not present at the time of the payment, Mews is sending the email to…

    Claudia M. supported this idea  · 
  20. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
← Previous 1 3 4 5 6 7