Skip to content
← Guest Experience

What is the problem you're trying to solve?

Guest Experience: Guest profile

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Automatically update check in/out time when an early or late check in/out product is booked

Automatic change of check out time when Product "Late Check out" is booked. We now have to change this manually.

90 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Sijtske shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded  · 

Hello from the Mews product team,

Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Ashish Panchal commented  ·   ·  Report

    Would love this as well. Early check in and late check out to trigger update in arrival or departure time and add note. As another person mentioned, this can be pushed to Akia and flexkeeping to update relevant ppl

  • Adeline Baesler commented  ·   ·  Report

    This doubles as a reservation management/connectivity request. It would be beneficial for upselling configurations—especially for early check-in and late check-out services—to be granular enough so that when a product or service is added to a reservation, it automatically updates the reservation details, such as arrival or departure time. This way, integrations such as Enso Connect (used to manage the Guest Journey) can retrieve and reflect this data accurately.

  • NaN commented  ·   ·  Report

    It would be amazing when late checkout & early check in could be automated.
    So when booked she time changes automaticaly on the timeline to avoid overbooking a space...

  • Sam commented  ·   ·  Report

    Agree, currently if a guest adds these products or if the team sells them we have to do the additional step of manually adjusting the arrival or departure time. It would be great to have this linked.

  • lucy commented  ·   ·  Report

    It would be useful to have a place where you can easily see all the upcoming late check outs - the product report unfortunately doesn't show which guest booked a late check out, only how many.
    It would save a lot of time if we could filter the Reservation overview report by that, for example.

  • [Deleted User] commented  ·   ·  Report

    When selecting an early check-in or late check-out product, it would be good if the system could change either the arrival time or departure time to make the product selected. This would save time and notify us when the guest is arriving earlier rather that search to see who purchased the early arrival product.