801 results found
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Reservation Report with CC cardholder name too
In order to have an immediate comparison on both of the names (reservation and CC cardholder) that would allow the perception of eventual discrepancies and/or fraud tentative that could cause Charge-backs.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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ability to find a guest profile when looking for their second last name
ability to find a guest profile when looking for their second last name
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Display of promotional rates in Distributor
Promotional / discounted rates should be displayed at the categories stage of the guest booking journey and not only at the rates stage.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Enable Google Linker integration to allow cross domain e-commerce tracking
For ecommerce linking in Google Analytics - currently sending a Client ID in the URL does not work as per https://developers.google.com/analytics/devguides/collection/analyticsjs/cross-domain
It appears that linker is not working either (as per https://support.google.com/tagmanager/answer/7549390?hl=en) with a new Client ID always generated when going from client domain to mews.li to carry out an online booking.
This means session data (such as traffic source) is lost and we cannot attribute revenue to the correct channels.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show room size in m^2
Add the measurement of a room type as a field into the Space Categories.
This information is provided on OTA's to increase conversion on more expensive room types, but is not part of our Distributor (or Space Categories in the Commander).
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Alphabetical sorting of names with prefixes
In Holland we have surnames with something in front of it. For example Anna van der Ploeg. Surname is Anna, Familyname is van der Ploeg. Alphabetically it has to with P of Ploeg, because van der is just a insertion in front of the name.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
We are currently doing discovery on this item. We aim to put it back in the roadmap on 2024.
Thanks
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Sending confirmation email per room category.
It would be great to have confirmation emails sent per room category. At times, we have different directions/instructions per the category we have in Mews.
This would allow us to personalize the communication to guests even further based on the room they booked.
5 votes -
age
When a family is booking online, the booking engine doesn’t currently cater for validate the age of guests within a room. This creates invalid reservations with children and/or babies staying alone in a room. This requires a solution I believe.
5 votes -
Centrally managed HTML Footer for templates
Ability to enter centrally stored common company email footer (HTML snippet) to be attached to all email templates, without having to add (and maintain if changes occur) it individually to each template by hand.
5 votes -
Guest Profile Reporting
It would be great to filter the guest profiles by number of stays
5 votes -
Mews confirmation numbers matching an OTA confirmation number (or guest checkout can at least happen with either)
We're currently experiencing an issue with our online check-in flow where the guest is uncertain about what confirmation code to enter when completing their check-in. This only applies to our OTA guests as that is a different booking confirmation number than the Mews one.
I was wondering if there is a way to make the Mews confirmation numbers match the OTA ones so that we can correct this at the source.
5 votes -
Confirmation with discount
Guest/booker should be able to see which discount has been deducted from their bill, when a dynamic company rate or a campaign rate has been used.
5 votes -
Restriction rules by occupancy
Add restrictions by occupancy levels or similar logic.
Like: apply minimum stay or close if occupancy >= 80%.
We can apply this logic in most channel managers, but not in Mews. Would be great to have the logic applied in the PMS - and not through 3rd party.5 votes
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