We use a separate Mews Booking Engine for corporate guests, where rooms and rates are only available when a valid voucher code is entered.

However, when a guest forgets to enter their code, the Booking Engine simply displays the standard message:

"Unfortunately, there is no availability for the selected dates. Please try selecting different dates."

This is misleading, as the hotel isn't necessarily fully booked. The guest just needs to enter their voucher code to access the available rates.

Suggested improvement:

Allow properties to customise the "No availability" message for each individual Booking Engine.

For example:

"No availability found. If you have a corporate booking code, please make sure to enter it before searching for available rooms."

Alternatively, it would be great to have an option to display a reminder about voucher codes before guests search for availability.

This would be particularly useful for hotels using dedicated corporate Booking Engines with restricted rates.

It would help guests complete their bookings without unnecessary confusion or having to contact the hotel for assistance.