890 results found
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Display of promotional rates in Distributor
Promotional / discounted rates should be displayed at the categories stage of the guest booking journey and not only at the rates stage.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Space number displayed in Guest portal
I’m traveling & staying only in Mews properties. My memory is not that great and would be amazing to see the hotel address and quick link to maps as well as after check-in show my space number. Would appreciate it as Mews hotels’ guest!
6 votesHi Mewsers!
Thanks for the idea and voting.
Some while ago we actually released the property address together with link to Google Maps to Navigator – guest can find it in Reservation details section.He can also download Apple Wallet to his iPhone/iWatch (iOS feature only) where he can find this info together with his reservation details. It’s very handy as it gets downloaded to his phone. If you want to provide such a feature to guests add Apple Wallet placeholder to your emails. You can find the placeholder and instructions how to add it in our guide: https://help.mews.com/hc/en-us/articles/360001840877-Set-up-emails
As space number is not displayed in Navigator yet, let me edit the name of this idea.
Have a great day,
Aneta -
Enable Google Linker integration to allow cross domain e-commerce tracking
For ecommerce linking in Google Analytics - currently sending a Client ID in the URL does not work as per https://developers.google.com/analytics/devguides/collection/analyticsjs/cross-domain
It appears that linker is not working either (as per https://support.google.com/tagmanager/answer/7549390?hl=en) with a new Client ID always generated when going from client domain to mews.li to carry out an online booking.
This means session data (such as traffic source) is lost and we cannot attribute revenue to the correct channels.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show room size in m^2
Add the measurement of a room type as a field into the Space Categories.
This information is provided on OTA's to increase conversion on more expensive room types, but is not part of our Distributor (or Space Categories in the Commander).
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Alphabetical sorting of names with prefixes
In Holland we have surnames with something in front of it. For example Anna van der Ploeg. Surname is Anna, Familyname is van der Ploeg. Alphabetically it has to with P of Ploeg, because van der is just a insertion in front of the name.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
We are currently doing discovery on this item. We aim to put it back in the roadmap on 2024.
Thanks
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Add an option to disable automated emails for a specific customer.
Add an option in the customer profile to disable certain automated emails (check-ins, reminders, etc.).
This would be useful for long-term, returning customers who do not want to receive recurring weekly emails.Ajouter une option dans le profil client permettant de désactiver certains emails automatiques (check-in, rappels, etc.).
Cette option serait utile pour les clients fidèles qui ne souhaitent pas recevoir des emails récurrents chaque semaine.5 votes -
Check in form: "Issuing Authority" instead of "Issuing City"
The fields for travel documents / IDs currently contain a field labeld "Issuing city". However, this does not make any sense, because most passports and ID cards do not have a field "issuing city". Instead, as for example required by law in Austria, a field "Issuing Authority" would be required.
Therefore, I recommend to add a field "issuing authority" and make it default in jurisdictions where this is required to collect. Make "Issuing city" hidden or optional.5 votes -
Extend inactivity timeout period during Kiosk check-in.
Many guests need a little more than a minute + 30 seconds 'are you still there' - countdown' to understand the Kiosk check-in and provide all necessary data, maybe chat with staff during the process. An extended time would lead to less Kiosk check-ins having to be re-done unnecessarily.
5 votes -
SMS
We are interested in adding the SMS add on but before you fix the phone number issue it will not be worth it.
In our previous system they separated the country code from the nr. just do it like that. So we choose the country code from the drop down menu and then write the number after. It should be easy even to integrate with different channels - I know it is possible with booking.com and Expedia.
I think when making a reservation there are some things that are basic: name, telephonenumer and email adress. That there is an issue…
5 votes -
Upgrade guests
If I upgrade guest free of charge in advance, the guests are able to see it in the kiosk. We would like to keep that as a suprise upon their arrival. Furthermore, it does not show them as a upgrade. If we gave them a free upgrade they are not able to see their original booking in the kiosk. (Original Room Catergory) which may confuse them.
5 votes -
Remove guest count in booking engine for bookable services that are independent of guest count
For a bookable service for space like parking or bike, or similar a guest /adult count doesn’t make sense. It should be possible to disable the adult count field in the booking engine for that bookable service somehow.
See https://community.mews.com/how-do-i-2/how-do-i-setup-a-booking-engine-without-guest-count-1676 for reference
5 votes -
Different colors for membership levels
We would like for the members to have different colors in the bookings depending on the membership level
5 votes -
Auswählbar ob Kreditkarte beim Online check-in angegeben werden muss
Manche Gästegruppen müssen nicht selbst zahlen und nutzen daher den Online Check-in nicht weil dort die Kreditkarte angegeben werden muss. Warum kann man dies nicht auswählen? Die Arbeit wird nicht erleichtert, da zB Tagungsgäste sowohl Adresse als auch alle anderen Daten vor Ort eingeben müssen.
5 votes -
Smaller SMS package
SMS package - the minimal top up amount is 50 € monthly. It should be customized to the user needs, as we were not able to spend 50 € for monthly sms usage in the past 12 months.
There should be a smaller package available. In our case it's roughly 20-20€/month.5 votes
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