Add Address as fields to Booking Engine
When booking through the Booking Engine, guests are not asked for their address, this only happens when they perform the check-in online.
Please request it when booking through the Booking Engine so that we don't need to register address at physical check-in.
4
votes
Ian Zhang
shared this idea
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Alvaro Bautista
commented
In our case, requesting both the customer’s address and tax identification number is essential—especially for non-refundable bookings. In many countries, tax regulations require issuing an invoice at the moment the reservation is charged, and that invoice must include the customer’s complete billing details.
Without this information, we cannot comply with invoicing requirements, and we are forced to request the data manually from each guest afterwards.