Settings and activity
6 results found
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94 votes
Hey Mewser, thank you so much for your suggestion. We’ve updated the status to ‘idea to upvote’ for the rest of the Mews community.
Alvaro Bautista
supported this idea
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57 votes
Hi Mewsers! We're happy to announce that we've released the Messaging API (& webhook)!
Whether you're using an external tool or handling everything in Mews chat, you can now unify all messages to and from guests in one place.
Integration partners are now able to check out the use case in our API documentation and start building a connection to the Mews chat function.
Happy Friday!
The Mews Product Team
An error occurred while saving the comment Alvaro Bautista
supported this idea
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58 votes
We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.
An error occurred while saving the comment Alvaro Bautista
commented
In the same way as Marion Leijtens, we use an integration for guest messaging (in our case Hijiffy) with our guests, and we want to send them the link for check-in through Mews, that now can only be sent through the Mews emails. These emails have a low open rate, and therefore no so much people check-in online. I suppose the solution would be to add to Connector API the option to take the data for that link or token associated to that guest/reservation.
Alvaro Bautista
supported this idea
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44 votes
We’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.
Alvaro Bautista
supported this idea
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Alvaro Bautista
shared this idea
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86 votes
Routing for product categories, nights & city taxes is now live!
To learn how to route items check out the guide here: https://help.mews.com/en/articles/4276791-route-products-to-company-bills
An error occurred while saving the comment Alvaro Bautista
commented
We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)
An error occurred while saving the comment Alvaro Bautista
commented
It is a basic feature. We need because we have an online check-in machine (no Operator) and it is basic for it. We hope this feature release soon.
Alvaro Bautista
supported this idea
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11 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Jovana
Alvaro Bautista
supported this idea
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We think this could be a great improvement in Mews Navigator, as we could connect integrations such as HiJiffy, and apply a complete chatbot to Mews chat while having all the conversations in the same place.