837 results found
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split capacity by age category or day of week
- We would like to make it possible to add a baby and a child (up to 12 yo) on some rooms, but in MEWS I can only put extra capacity for either 1 or 2 people. When I put down 2 people it gives guests the option to put two children up to 12yo in the room. Is it also possible to distinguish age groups in this capacity? So that guest can only add 1 child and 1 baby, and not two children?
7 votes -
Show serviced promotions as sold out when fully booked
At our property we have limited parking spots available to our guest. At this moment the option to book a parking spot is hidden in the list of products in the engine when parking is fully booked. However, it would be great if the bookings engine could show it as sold out/fully booked. This would help us receiving fewer questions and not having to disappoint guest when we let them know they cannot park after they made their room reservation.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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On line booking of extra
Unfortunately, it is not possible to book an extra on a specific day on your online booking.
This is quite problematic for us as one of our extras is the Saturday buffet, which of course we only sell on Saturdays.
The same with Christmas menu. This is also only served on Christmas Eve 😊At our Place we only sell minimum 2 nights stay.
1 vote -
Hide Categories without availability
For us, there is no reason for still show any categories without availability. It's only a distraction to the potential guest. Please add a function which allows to hide the non available categories.
3 votes -
Request via Booking Engine
The ability to make just one request via the booking engine. Not every hotel wants the guest to always be able to book directly. Sometimes you only want to see the availability of the rate and category.
Example:
Especially for other services or spaces such as meetings and events, you should only be able to see the information and the hotel then decides how to handle the request.
Smaller hotels that also sell the entire house do not always want to receive direct inquiries.1 vote -
guest journey logging
When keeping track of a guest's journey, the notes quite often get lost in the reservation.
Therefore we would like an add-on to have a seperate guest journey, to log every step of their reservation and safe all important details.This way, we know what happened and what might be important for a next shift or for their next stay.
18 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reply button URL placeholder in Unread message notification template
Speratate the details and the button in {messageDetailsHtml} to allow the "Reply" button as a unique placeholder URL, as it is the only button you can't edit or manipulate using HTML.
1 vote -
Specifieke wensen bij gastnaam of bedrijf overnemen bij volgende reservering
Bij het aanmaken van een nieuwe gast of bedrijf het kunnen plaatsen van afspraken of specifieke wensen van een gast.
Bij het aanmaken van een nieuwe reservering dat deze gegevens dan worden overgenomen. Automatisch in het veld van eigenschappen worden vermeld.
Denk aan - gastvoorkeur op eerste etage, kamer met bad1 vote -
optin SMS
Hi,
I want to manage more optins option in Mews such as SMS and postal mail.
Could you add additional fields in https://mews-systems.gitbook.io/connector-api/operations/accounts#customer-optionsRegards,
Floriant26 votes -
Automatically reassign room attribution when downgrading room category
When we downgrade a booking from a room of higher category to a room of lower category, the reservation stays in a high category room as if it was a reservation who was in the lower category then got upgraded. It then needs to be manually reassigned to the correct lower category.
Could you please change it so it automatically gets reassigned to a lower category room when we downgrade it ?
18 votes -
Customize Mews Kiosk tone of voice
Yet it is not possible to customize Mews Kiosk App in the tone of voice that matches our brand. Meaning how we speak to the customers cant be set in Mews Kiosk. This is absolutely mandatory to match the brand standards
25 votes -
Round up the pricing
round up the pricing in the Booking Engine and other rate plans
9 votes -
TEXT Extra person on booking engine - no need
We are sending rates for 1 person – and 2 persons are difference rate + 200 DKK.
The issue here is that we wish this text to be unvisible on booking engine.
(extra person: 1)
When the person bookes the room, it knows how many persons it is booking for, so no need to describe this for extra person!1 vote -
send bill to reservation number
Add the possibility to send a bill from a reservation to another reservation by searching for SEconfirmation number, without email adress attached to the other reservation.
1 vote -
invoicable visibility in the search box
Add the "invoiceabe" blue sign . When you search for a company in the main search box.
Atm you can only find the company, but have to go all in to the profile to see if its invoiceable.
1 vote -
invoicing, attach voucher number
Add the option to "safe" information on a bill/invoice for future reservation.
For example:
Be able to attach referens and voucher numbers to the bill. I have noticed you can only attach the information when you are abou to send the invoice.
2 votes -
allotment
Make: take from allotment and add more rooms to allotment as Cenium had before. For travel agents. (Calander mode, and if you are on it, add: (how many rooms they had originaly and how many they have left) so its visible
1 vote -
Allowing All Location as selection on booking engine
We are building our Group Booking Engine for our group of hotels, the location drop box could only allow the user to select a particular location and display hotels in that location. Can we add a ALL Hotel option in that drop down box, so all hotels within the same group would show once that is selected? this will be very convenience for distribution especially on high constrain dates.
1 vote -
Allow guest to change booking dates
Currently any direct reservations cannot have a date change action completed by the guest. The only option is to cancel and rebook. Or contact the property to change the booking stay dates.
Other PMS and OTA tools have this functionality, can this please be developed so the guest has full control of their reservation?2 votes -
Resize Hotel Logo in E-Mails
The Logo in the E-Mail templates is very small, so that you sometimes can only barely be able to see it.
Could this be sized larger?11 votes
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